Fantastic experience from start to finish. Dyllan gave me one of the best haircuts I've ever had…read moreand I love it! I keep looking in the mirror, so happy with the outcome. The salon is very welcoming. Highly recommend!

Great experience! I have been in for a hair cut several times with Dylan and she does a fantastic…read morejob! I highly recommend them.

I recently moved here from Venice California. I would get my haircut at a place in Brentwood…read moreCalifornia that was rated top 5 in the US by the New Yorker magazine. After arriving, I went to a barber that was well rated in Old Town. I hadn't had a $28 haircut in a while, so I figured I would try them out, but they completely missed the boat. Ohana set me up with Mathew, and he was honestly fantastic! It's not often that I will write an review, but on this occasion I feel I must. I was totally disappointed and felt that nothing would compare to the treatment I received in California. I have to admit, I was was wrong... and it was half the price. I think I went to the other place because Ohana had $$$ and I was saving money. If you really don't care about a quality job and good experience, fair enough. If you have an extra $15 dollars, I promise you it's worth every penny. Thank you for changing my view Ohana~

It seems like Ohana has a lot of great people working for them now, I'm posting this review…read morebelatedly because it never posted in the first place. Only reason I'm posting so late is because this it seems that hairstylist hasn't learned her lesson 4 years later... Gianna dyed my hair how she wanted not how l asked for. I had asked for a blonde money piece that did not have balayage up to the roots which she decided to do because she thought it looked better. This was way back on January 22, 2022. Worst haircut of my life too, you can check it out on her Insta. It stuck with me because I think if I was older, she wouldn't have overstepped. Anyways on one of her recent posts she mentioned that the client requested her bangs not to be dyed... Yet she dyed the outer half of them... It would've looked better how the client wanted. Or maybe the fade was just bad I don't know. Maybe she will listen to advice from her fellow hairstylists about achieving client satisfaction if she won't from her clients. Maybe you all can save future victims of a hair stylist who does what she wants instead of what they want. Am I crazy for posting this four years later? Yeah. However, this is a big deal for the person spending hundreds of dollars on something that wasn't even a time consuming service. Nowadays, I work in the medical field and can afford a mistake like that. However, it's a huge disappointment for a lot of people to have to spend hundreds of dollars on a hair service only to have their hopes crushed by someone who thinks they know better. Unless you're trying to advise a client from dying their hair a color that is completely incompatible with their natural hair color and texture, keep it to yourself. This wouldn't have mattered if it was done by Walmart, you can expect to have a haircut/money piece botched when done there. However, absolutely not when you're spending hundreds of dollars and tipping exorbitantly. Salons, please do better at teaching your employees customer satisfaction skills as well as technical skills. And for the love of God, if you're employing a inexperienced stylist, be prepared to fix whatever mistake they made at your expense, not the client's.

Avoid Jodie at all costs. I can't speak for any of the other hair dressers, but definitely don't…read moresee her. She is perhaps the most un-friendly person I've ever met and she absolutely botched my hair. It looks so much worse than it did before I came in. You would be better off going anywhere else

Loretta is amazing @ sugar waxing! She is very knowledgeable on how the sugar works to remove hair…read morein unwanted areas! Makes u feel comfortable

Melissa from Bello Haven has went above and beyond to fix the issue. And worked on making right…read more Thank you for helping me out with this situation.

This is exactly why I didn't want to post a review. I knew you were not going to take…read moreresponsibility. I submitted my complaint 7 months later because that's how traumatic the experience was. I was not ready to relive the emotions again. How dare you ! I was going to keep other details out , but why don't I share them. The day of my wedding which was that weekend , I was getting bombarded with phone calls because apparently they lost my credit card information . They were desperate to get a payment. Payment I couldn't make the day this all happened because the power went out. My husband had to take the calls and explain to you we were on a plane trying to get to our wedding destination. Hours from getting married, all you could do is call non stop to collect a payment. It's not my fault everything was handled so poorly on your end. I was nothing but nice and kind to everyone at the salon. Money was never the issue. It's clear to me now you portray to be a high end salon when in reality your actions show that you have no clue how to treat your customers nor are trained to handle this kind of situation. I feel for your employees. Why don't you invest in a course for your management/ owner . You truly need it. I'm done with your nonsense and not taking responsibility for all your mistakes . Hope you follow my advice.

I enjoy Mana Jo's salon and Jo has cared for my hair and style for three years. I appreciate her…read moreknowledge and customer care. When I sit in her chair she explains the approach we're going to take and provides options for me to consider.

Awesome service!!!! Here are some photos of the services I've got from Jolene. It feels good to…read morehave a good hair salon in a good location and I know it is a safe place for many students

The stylist that I had matched my hair color perfectly. The…read moresalon is modern and welcoming. I will be a returning customer.

From booking online, to the consultation, and (long) hair cut, Julia H. was superb! All the…read moreemployees were very nice and welcoming; I appreciated the hot passion fruit tea prepared upon my arrival on a cool fall day. I felt seen and cared for! The layout of the Salon gave openness and harmony with earth tone, woodsy elements. I don't mind people being social and going to salons that are buzzing with music or the news, however, I found it very calming to have had my appointment almost on my own in a spacious open air salon. No disruptive screens! During the wash and conditioning at the sink, I was able to relax fully in the chair. It was so nice to sink into my locks being pampered on and soaking up all the lovely moisture and serenity of the salon .... Plus, the option of a hot neck towel? yes, please! Thank you for taking the time to help me figure out where I'm at and where I'm going with my long hair journey. I'm a happy human, especially after figuring out how to blend and style my new bangs after rocking (and growing back out) the micro bangs from earlier in the year.

Worst hair appointment ever. I've been a regular since August and always love Aveda products and…read moresalons but they have new people working there. I went last week asking for a calico color, chunky colors of blonde, gold and brown. The girl was late for the appointment. Once she showed she was all upset and disheveled with bed head and everything. I feel like a standard rule would be for stylists to always have their hair done. Anyway, she starts on my hair and I mention the brown low lights were too thin to be chunky but she goes with it anyway. She left the top roots dark "to go with the brown low lights" which looked terrible. When she was done it didn't look any different than when I got there. So we rescheduled a fix appt for the next week to try to get it right. She does my hair again and puts the bleach all the way on my scalp! I have white scalp now. Yikes. The hair looks like Cruella de Vil rather than calico. And the blonde tips are a bit fried so I ask if she can take an inch and a half off and she says she will have to charge me bc "it was fine last week." I couldn't believve it. To top it off, the woman in charge cuts a guy's hair and then says "well that's two for two!" And another asks what it's about and she says it's about not getting a tip. That's so awkward and uncomfortable to hear people talking like that. Like have some class! You're not supposed to ever talk about tips in front of customers. I used to love the girl who did my hair there and I love the convenience of it being right on campus. (The only reason I gave it two stars) But I'm so uncomfortable with that place now, I will never step foot back there. I'm irritated to have to find a new salon but I'm sure it will be worth it. I just have to pull my hair back tight for the next 4 weeks and get through this. Anyway, that's my 2 cents. P.S. Forgot to mention, I tried the new shampoo and conditioner they have bc i love the products. It was $70 for the set! But I tried it for a few days and didn't see any diffference. (Probably due to my roots being gross.) So the woman in charge looked super mad at me wanting to exchange it and gave me a lesson on washing my hair. I've had oily hair my entire life and I know how to wash it. And I described to her what I do and then she told me the same thing. Super weird. Awkward. What a terrible day.

1.) Carly at the CSU salon (Not sure if that's how she spells her name) - is amazing. My hair…read morefeels great. Great brief consult for how long we wanted to cut my hair. Slightly embarrassingly - I hadn't brushed my hair in a few days - school's been a bit nuts. Plus my former experience with hair salons was that they washed your hair first. Well not here! She worked on my hair, got some tangles out; with a nice scalp massage. We held a good healthy conversation level. Comfortable pauses in between; some small talk that let us get to know each other a little better. There was some aspect of sales - they talk about some hair products. I signed up for something that was 1/2 off because I was getting a hair cut - some kind of nourishing thing. It made sense at the back of my mind - Fort Colllins is known to be a dry environment - people moving here often have dry skin, the need for extra lotion; I noticed my hair was pretty dry when she said that - and that's probably why I've been feeling frustrated with my hair. 2.) I LOST MY CREDIT CARD, and didn't realize it until after she did everything. BUT...I did not in anyway feel embarrassed or like there was any negative vibe/energy/attitude coming from her. She was supportive, and eventually I was able to find a payment form, but it was so refreshing that she didn't treat me in a negative way. (Also lost my phone; but then someone emailed me to let me know they found it!!! So we're all good now). 3.) PRICING - if you look at James' Salon's website - I think there's a price difference between the off campus salons and this one. I didn't even have to show ID or anything. My hair cuts have cost from $25 (prior to 2005) to $45 (2016) back in California. I usually get a hair wash and trim a few inches. I paid a total of $45 today. (I think $25 for the cut/wash/massage and $20 as half off for the nourishing treatment that lasts for awhile). For reference, I have long black/brown hair. Kind of debating on not sending this review because if it gets too popular here, I might, in the future have a difficult time getting appointments!!! I'm half kidding :) Call them!!! OH lastly!!! Yesterday on the phone with the woman from James' Salon (sorry I don't remember a name) - Great attitude and patience.

Worst experience of my life the biggest rip off and they purposely butcher and fry your hair. Worst…read morehair salon I've ever experienced in my Whole life. I hope they all go out of work.

Asked for curtain bangs and got 1 inch down the front cut shorter than the length of my hair…read moreperimeter. She also made me feel uncomfortable watching the clock every 5 minutes or so. Couldn't get me out of the chair fast enough.​​​​​​​​​​​​