You get what you pay for...sigh. Used these guys 3 out of the last 4 weeks, and I'm not impressed with the new routes. They used to be predictable with plenty of shuttles. Now, expect a wait (10-20 min) on both departure and arrival legs. They must have cut down their fleet significantly, expecting that the 2 different routes would make up for it - big FAIL. If you're traveling late night, forget about it! You just as well take a cab to the airport or back to the lot. I will be switching to either Wally Park or the economy lot for any future travel; the extra cost will be well worth it. read more

Price is good. On return had to wait too long for a shuttle and there is no queue so it's just a mob getting on the shuttle. I won't use it again until I hear the service is acceptable. read more

We've been parking at Pikes Peak Parking for a long time and it has always worked well overall. Although, last night we return to our car, turn it on and find all these sensors lights going off and that the steering is very hard to steer. We probably shouldn't of risk driving the car but didn't think anything of it. The next morning I call the dealership and after giving the description of the problems they asked..."have you been at the airport recently?" As a matter of fact, yes we had parked there for five days. Well come to find out there are RODENTS that have gotten underneath the hood and eaten through a few different wires. So after $544 in car repairs I warn you, park at your own risk! They don't tell you this but it has been an ongoing problem and don't tell customers this. If you don't believe it google it, it has been on the news. read more

The worst bus schedule. 2 buses follow each other around and before that it was a 20 minute wait. Do Not park here if you don't have a lot of time, as you Will miss your plane. The bus drivers are not nice either. The 1 bus was completely full with not One seat left and the one immediately behind her was empty but she kept stopping and picking more people up instead of just heading to the airport. Now there are 4 people standing and luggage in the aisleway, it's actually very Unsafe! This is a cheap lot but that's absolutely All it has going for it. I will park private next time and gladly pay the extra dollar. read more

I just wanted to say that I will not be using this parking facility again after a bad experience on Monday 12 th September. I boarded at bus on island 3 West terminal at around 11.30 pm ... Unfortunately I don't have the bus number. It was dark, late and raining. I get to the parking lot, the bus is packed , the female driver starts shouting letters and numbers. A few people ask her to repeat as her English is so poor. I know I am on G1 as I took a photo before I left a few days prior. She says," G" something so I asked G1 she just looked at me and stops the bus someone else got out and me. I then notice that the signs are for GG 4 ...so I walk over to GG 1 ...this is NOT where my car was parked. By now it pouring down, so I walk up and down the GG isles thinking maybe they go to G isle. NOTHING! I m searching for and about ten minutes pulling my cases and feeling Very concerned and scared, it's after midnight. No one around no car lights on anywhere to be seen. I managed to find a bus parking pick up place and looked for a map of the car park as its huge and dark and I have no idea where G 1 might be. My husband called me from Fort Collins and is worried that I haven't called to say I am at my car...I tell him what happened and he is furious. As a woman I do not want to be put in this situation ever! I usually park on the economy lot at the airport and I have never felt this vulnerable. That lot is better lit, more people, and buses around and I could always walk back to the terminal. Out on Pikes Peak lot at night is a different matter. Luckily I spotted some red light s and literally ran, Dragging my cases and flagged it down. The driver , Mellese, put his window down and I explained I was let off at the wrong place and my car is on G1. So he takes me over there, it's a long way and I would never have been able to walk and find it on my own. The whole experience was horrible, my flight got In At 11.10 pm from San Diego and I didn't get home to Fort Collins until after 2.30 am ! I spoke to a couple of friends since and they both said they had problems similar , one couldn't find her car and there wasn't anyone to help after she got off the bu Also the busses don't come when they say they will, the drivers don't help at all with bags , even small ones. The bus was packed to standing with luggage in the aisles too, rude drivers except for Mellese who helped me later when I was stranded. I have used other off site parking, USA car parks , and they tell you where to park, they give you a ticket with parking details on it, when you return you give it to the driver....the driver actually takes you to your car , calling out car makes and colours ...when you approach. A Much safer system. I will never use your parking lot again. I have been attacked in a parking lot before and had my bag taken and got hurt. I felt as if I could have been wondering around in the dark and bad weather for quite some time before managing to find a bus. read more

I WISH I could understand the drivers and they could understand me. I park there every week. almost each week I position myself close to the driver because they don't understand the difference between an X and a S or other ones. They drove right past and I had to scream STOP - I had already pulled the cord and everything then he said to be clearer next time. Everyone one else knew what I was saying. I don't think I have ever had a driver that I could understand or that could understand me. Also - they don't always lower the bus and because sometimes they do and sometimes they don't getting off is a crap shoot sometimes. I also had to wait 25 minutes for the shuttle last night - not cool at 2:00am. Please - use the PA system or just stop at each bus stop for a second to see if anyone gets up. Not a fan but it is cheap! read more

Over 25 minutes for a bus. Ridiculous. The electronic signs telling you how long are completely useless.

This lot is a horrific nightmare. Only use this if you have 2 hours to waste waiting for the shuttle back to your car. Seriously. 2 HOURS.

I'm glad there's a cheap parking option at DIA. You have to plan to leave 30 minutes or so earlier to allow time to catch the shuttle, but I've never waited for more than maybe five minutes at a stop. Six dollars a day is a great price for such a convenient option, and the drivers have always been pleasant. read more

We've been parking here for years. The buses may get crowded, but there's a lot going back and forth. And, the best reason? My husband lost his cell phone. We found the nearest driver, who then took us on his bus, called the lot supervisor, called terminal supervisor, and got us back to the phone FAST!!! Remarkable service and great teamwork!! read more

I completely agree with you. I have tried DIAPark.com and they are wonderful. They pick you up at your car when you come in. If other cars come in at the same time that is the only delay. They can only put 12 people in the shuttle. Pick up at the Airport was great. Waited 7 mins and was dropped off at my car. It's a 15min drive to the Airport but I was not driving Pena. It was overall a great experiance. The price is $6.00 a day. read more

Only $8 per day. It's easy to find. I picked up and dropped off vehicles from RelayRides here. The shuttles came very quickly. Within 5 minutes, there were 2 shuttles. read more

I do not travel often but this is my favorite lot. Fee is $8 per day and never had difficulty with vandalism. The shuttle drivers have been very nice and help get heavy luggage and strollers when needed. At most I have waited 10 minutes for a shuttle for pickup in the lot and not much longer at the terminal side. Last Sunday nite had the nicest gentleman in Mt Vernon side help with vehicle issue. I had not realized this was so readily available at fair price so glad to share this info. I have used the economy lot in front of DIA at $11 per day and it has taken me 20 minutes to get back to car so always a challenge for any lot if you are in a hurry. I always found if you exit the wrong door for the economy lot pickup you will walk very far before catching up with the shuttle....... read more

Worst place!!!!!!!!!!! I followed my wife to drop a car off for our niece who is getting in late. The lot was packed and we had to circle the lot quite a bit. It took us 12 minutes. When we went to leave we were told we exceeded the 10 minute grace period...by 2 minutes...and would have to pay the fee. They were completely inflexible and would not extend the grace period even though it took us so long because their lot was so packed. Based on principle alone we will never return and will tell all friends and family to avoid this place. There are much better options nearby. read more

Used to be great. They changed route and pick up area without even telling anyone so missed a flight. Very disappointed and won't use again. read more

In and out is fine but the shuttles are filthy dirty and scorching hot. Today it's about 90F. Inside the shuttle was hot that some of the metal was too hot to touch...tough on a full shuttle!! read more

So disappointed with the new routes and service. Wait times are out of control - 25 minutes plus at the lot and worse at the airport. This used to be the only place I parked, but will be a last resort now. read more

I lost my car because my friend was driving and totally forgot where I parked. Car number 29 who's name begins with an X, regrettably I do not remember his full name, drove me around and finally we found my car! He was so nice and happy for me when I found it because I was so close to just calling an Uber and coming back another day. Thanks so much! I asked him for something I could give him a review on and he gave me a yellow piece of paper which by surprise I cannot find, so hopefully someone sees this! Also tried to tip him to which he declined. read more

I was struggling with luggage and a car seat, as I was traveling alone with my young child. The driver got out of the bus, and loaded my luggage for me! Amazing customer service! read more

Great spot to park. Almost door to door service. Point of advice; when dropping people back at their cars, please call out the stops. I've seen many confused customers who cannot see out the window when the lights are on...or just don't know how things work. read more

Worst parking lot to park your vehicle in they are very stingy about every single dollar would never come here again they need a whole new employee list not old folks that are there for there hourly pay and very rude read more

Half of their shuttles are out of services, take 25 minutes to get to the airport. Calling their customer support, they transferred me three times then left me hanging read more

Poor, inconsistent and slow service between the parking lot and DIA. many better options for off site parking.

Twice I have bee redirected to MT. ELBERT parking lot and almost missed my flight not dependable!

I got on the wrong bus to my parking lot and the wonderful driver Mr. denessa from bus 309 . Drive to the correct lot . So nice . D. read more

Excellent place if you have a long trip. Sometimes the wait takes a little bit so plan your time. When I park for business I parked closer. But this is perfect for a family vacation when you have extra time. You save a lot of money. read more

Riding in shuttle #328 was great. We didn't have to wait long and the river Fanthun is fantastic. He was courteous and helped with our luggage. I will be back. Eileen D read more

Do NOT use if you don't have a lot of time. Busses run willy nilly and a 30 minute wait is not unusual. Sometimes they're fine other times they are terrible. Drivers do not assist so keep that in mind. Not that I needed help but a woman did, So myself and one other gentleman did. Best dependable deal is DIA parking lots if they aren't full. They do cost more but you can bet on the shuttles being there. When I only need a parking spot for a couple of days I park in close in parking. Long term I will use Pikes Peak but allow an extra hour. These drivers arrive all at once because they take long breaks and all leave together. They don't care at all about their customers and act mad because they have to do their jobs. I've talked to DIA management and THEY do care and they do return calls so if you feel the need to call, call DIA. They get enough complaints they will take action. Avoid Pikes Peak if you can or allow at least one more hour to get to the terminal. read more

Received a hand written ticket on arrival. Upon return at 11 pm only one parking attendant was available to get 20-30 cars out of the lot with these hand written tickets. The staff couldn't care less that it took an hour to get all these cars out of the lot. I will park off site with the commercial lots in the future. Horrible post office/government style who gives a crap service! read more

We just got back from Mexico on March 13th and the idiot driver wouldn't stop at the designated stops so people started to yell at this moron to stop so they could get off near where they parked. Of course we blew past our stop at JJ4 and we figured we would just go around again to the stop when this asshole driver started giving us lip about how we already passed JJ4 so I reminded this idiot that he never stopped and we weren't just going to leap from a moving bus which was bus 521 at a little before 3 pm on March 13th if any supervisors care to straighten this rude ass wipe out that they employ. read more

Reasonably priced, shuttles are quick, there's usually a lot of room. Park so that you are reasonable distance from both the shuttle loops and you won't have to wait much at all. read more

Parking in Pikes Peak is fast, super easy to navigate, and the shuttle drivers are extremely helpful!

We recently parked at the Pikes Peak lot for our trip and on both legs of the trip, we were picked up within 5 minutes and Daniel G on the return leg of the trip was awesome! Thank you for providing this service so efficiently! read more

This lot is expensive at $8.00/day given that it is: a.) remote b.)usually full (and you are diverted to the close-to-Kansas-border Mt. Elbert lot) c.) full of broken check-out readers and no support when your parking ticket can't be read. A city owes its residents and visitors access to convenient and affordable parking at its airports. Denver doesn't provide it. These remote lots need to be expanded and the facilities need to be upgraded. For my money, the commercial lots actually care about their "customers". The City provided lots - Pike's Peak and Mt. Elbert could care less about anything related to service or customer satisfaction. Spend your money elsewhere. read more

Mellese, our driver to the Mount Elbert parking on our June 2 morning return to Denver was wonderful. He greeted us and helped us load our bags. Then he did something more we had not seen before. He asked each of his passengers for their parking location and announced, loud enough for each of us to hear, as we approached our disembarkment points. This is a practice I would like to see more often. Unfortunately, I did not get the bus number. read more

Just had Biadgi in bus #139 as our driver. He asked everybody where their stop was and he remembered them all. Very friendly driver! Great service! read more

The main issue I have with the Pike's Peak lot is with the shuttles and their drivers. Shuttles are slow. Lots of waiting. Drivers all seem to be Habishan and yell loudly to one another in Amharic (I think) on the radio or to one another when parked. Not a pleasant and efficient experience. Seems like they could easily improve the level of professionalism and timeliness. read more

8 dollars a day. Grab a shuttle to the airport (takes about 15 minutes). Drivers go pretty slowly on the road, so make sure you arrive in plenty of time for your flight. Large parking lot with lots of cars. Generally secure, but your car is not protected from the elements. read more

Worst experience ever! Waited over 30 min for bus, along with many others. Finally 2 buses came and everyone tried to cram into them. Finally a third bus arrived and we were able to get on. The driver of bus #331,Daniel, was very good and patient as someone was yelling at him. He was very helpful with the luggage also. But as the 3 buses arrived at the lot at about the same time, it was a disaster trying to get out of the lot.I cannot describe the chaos. Methinks never again read more

The best thing I can say about this business is that they take customer service seriously. I had an unfortunate experience and rather than writing a hasty, negative review, I called and wrote an email describing the situation. They contacted me twice, went out of their way to address my situation and described ways they would help improve in the future. Kudos to both of you Glenna and Brian for your great follow-up and service! I am a very happy customer. read more