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Fine Airport Parking

3.4 (201 reviews)
Open Open 24 hours

Services - Fine Airport Parking

Parking

Valet services

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Timothy C.

Ok they did right thing and are processing a refund since I had prepaid for 5 days. I do think they need to train the woman manager from being so hostile towards customers.

The lobby is kinda nice

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14 days ago

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24 days ago

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10 days ago

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4 months ago

I arrived & bus was waiting for me to park. The cost if parking here was at least 40% cheaper then at DIA. Highly recommend!!

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1 month ago

The pick up and drop off were supper easy. Steven was phenomenal and nice. We liked our experience.

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3 months ago

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2 months ago

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1 month ago

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3 months ago

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1 year ago

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Quentin H.

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2 months ago

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1 year ago

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Quentin H.

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3 months ago

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1 year ago

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Quentin H.

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11 months ago

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Quentin H.

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11 months ago

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Quentin H.

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11 months ago

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Quentin H.

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1 year ago

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Quentin H.

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4 years ago

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1 year ago

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Quentin H.

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1 year ago

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Quentin H.

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1 year ago

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Quentin H.

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10 months ago

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11 months ago

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3 years ago

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Quentin H.

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10 months ago

Waited 45 mins for shuttle. Called and notified them there were 30-40 people waiting.....thy never sent more shuttles.

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1 year ago

half the time you wait for 20 minutes for a van to take you to the parking lot. bad service

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Quentin H.

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1 year ago

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Quentin H.

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1 year ago

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Quentin H.

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3 years ago

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Quentin H.

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2 years ago

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Quentin H.

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3 years ago

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Quentin H.

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2 years ago

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Quentin H.

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3 years ago

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Quentin H.

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3 years ago

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Quentin H.

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4 years ago

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1 year ago

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Quentin H.

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2 years ago

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Quentin H.

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1 year ago

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Quentin H.

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1 year ago

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Page 1 of 6

Ask the Community - Fine Airport Parking

Does Fine airport still have discounts for veterans?

They say they do, but I never understood how they applied it. I do, however, recommend them. The service and convenience is great

View All 2 Questions

Review Highlights - Fine Airport Parking

I have a friend who had their truck stolen from the on-site DIA garage parking, and we've never had a concern with any of that at Fine.

Mentioned in 32 reviews

Read more highlights

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Parking Revenue Recovery Services

Parking Revenue Recovery Services

1.1
(315 reviews)

**UPDATE - 2 Stars: I drove to their office in Aurora, CO yesterday to take care of this in person…read more I expected to have to fight for the charge to be dismissed. Thankfully, the woman there (it wasn't Susanna who I kept leaving voicemails for) looked up the ticket number and found that it was dismissed back on February 13th. She told me they had recently become the new owners of the lot I parked at and they had issues with the pay kiosk malfunctioning. Not sure how true that is, but regardless, the $75 charge was dropped. I'm still disappointed about not receiving any calls back from Susanna or John; terrible customer service on their part. Also, receiving the ticket in the mail two weeks after it was issued and not receiving any sort of notice that this was dismissed is bothersome. I could have avoided any calls and having to drive over there to talk to someone. It also makes me wonder, what if I had paid the $75 charge and not known it was dismissed? Would they have notified me it was dismissed and refunded me? This was a huge waste of time and the customer service was terrible, outside of the woman I met in person who took care of it right away with a good attitude. I'm moving my star rating from 1 to 2 because of that. Otherwise, this place seems shady and unprofessional.** ORIGINAL POST - 1 Star: I parked in their lot off of Court Place & 14th Street in Denver on February 5th, 2020. Pulled in at 1:47pm (according to the notice they mailed me) and went to the pay station, entered my plate number and spot, and swiped my card. The machine spit out a receipt to place on the dashboard, time stamped at 1:48pm (only 1min between arriving and paying). It was $17 for an all-day pass, and my bank statement confirms the money was withdrawn. I walked to a client meeting and came back within 45min. I drove off the lot at 2:33pm (according to the notice they mailed me). Here we are two and a half weeks later and I receive a notice in the mail. It states that my violation was "no payment". The letter further states that if the $75 charge is not paid after 14 days, they'll send the case to a debt collector who may boot/tow my vehicle. No idea when the 14 day period starts, but I'm assuming it started on the 7th as that's the date on the notice; so I'm receiving the notice with no grace period to pay it. I proceeded to call them immediately and left a message with Susanna Quintana in their Customer Service Center. In her voicemail, she states to only leave one message if it's in relation to a parking notice (probably because they are scammers as I've read from everyone's post, so they don't want an influx of messages from angry customers). After not hearing back after 24 hours, I called again, ignoring the request to only leave one message and told her to call me back ASAP to discuss the ticket. I called three more times. I eventually found another Denver number to call and it was to a guy named John Conley. I received his voicemail and he stated to call the CSC for ticket related inquiries. Being Susanna doesn't know how to call back after 3 days, I decided to leave him a voicemail. That was 30min ago, but I'm not hopeful I'll hear back from him either. I plan on driving to the address listed on the parking notice today so that I can corner them and get an answer on why I received a ticket. If the outcome is anything less than a full retraction of the notice, I will refuse to pay. I paid $17 and have proof of that payment, and I was not in violation of anything while utilizing their lot. I'm not going to pay $75 because of an intimidation notice. Go ahead and send this to a debt collector. I'll gladly fight this rather than give in to a scammer. I'll update my post once this comes to an end.

This business owner is a downright crook. This is by far the worst parking services private lot…read moreI've ever parked in and they will be reported to the BBB. They have given me two 77 dollar tickets. 1) my car went from a temp tag to my license plate number and they are trying to fleece me out of the money saying I didn't pay for parking when you can clearly see on the pic they sent me it's a temp tag and they sent me a notice saying it's my current license plate number trying to say I didn't pay for parking. Absolutely ridiculous. 2) I dropped a friend off at her car in their lot. I was there for 30min talking to her not even in a spot, clearly not parked and my lots were on. They sent me a 100 dollar violation ticket for this saying I didn't pay for parking. DO NOT ever use any of their parking lots. These people are fleecing people out of money and their customer service agents are barely understandable and will not budge on the ticket. I've asked multiple times for a manager to call back and no one has called me. They don't just send you over to one they have to call you back. All part of the fleecing. They know they'll never call you and expect you to pay. I will never use their lots again. I will let everyone know I work with not to use their lots. I had heard bad things about them but never knew it was actually this bad. This business is utterly terrible and you better believe the BBB will be hearing about this as well as the city of Denver.

The Parking Spot

The Parking Spot

2.9
(216 reviews)

I read a LOT of bad reviews about the Parking Spot West (formerly USAirport Parking) in Denver... I…read morehad used USA for many years, and got nervous after reading these bad reviews, but I decided to try it again anyway... ABSOLUTELY GLAD I DID!! As I entered the facility on my way to covered parking, I had a shuttle follow me to my spot, and whisk me and a companion away in minutes... That polite driver took us directly to the airport with no delays, we were the only two on the shuttle in fact, I was floored. On the way back, I waited at the Parking Spot West DIA island for about 5 minutes, and was once again on my way quickly on a half-full shuttle, back to the PS West. I was the second one dropped off... The service was outstanding, thank you Parking Spot!!

I parked with USA Parking for over 10 years and never once had an issue. Since The Parking Spot…read moretook over, the difference is night and day -- and not in a good way. After returning from my trip, I waited with what had to be close to 100 people for a shuttle. We stood there for over 30 minutes before a single bus showed up. During that time, multiple people (myself included) were calling customer service asking them to send additional buses -- clearly, the demand was obvious. It ultimately took 50+ minutes just to get on a shuttle. To make matters worse, the lot itself is currently under construction and laid out like a maze. Once we finally arrived, navigating to our cars was unnecessarily confusing and frustrating. At the end of the day, airport parking should be efficient and reliable -- especially after travel. Waiting nearly an hour for a shuttle, with that many people clearly needing service, is simply unacceptable. When you see that level of demand, you send more buses. Period. I won't be parking here again.

Fine Airport Parking - parking - Updated July 2026

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