My kiddo needed services from Resolve after being referred by her former therapist. This review is…read morenot a reflection of the other metro locations and solely based on this location alone. We used Resolve from January 2023- up until around late last summer. Location: 5/10 The location is ideal, but can be far for folks that live further south. Sadly, it was inconvenient for us. Telehealth is available, but keep this in mind for evening appointments when are battling rush hour and peak travel times. Availability: 2/10 The LSCW we were paired had limited availability. She booked clients back to back, with little breaks in between. This made it difficult to schedule anything with her. Her latest appointment was 8pm; which worked for us briefly, but it quickly led to her burnout and emotional unavailability to my child. It was also pretty difficult to get ahold of her. Initially, I had to reach out to the front desk/admin to relay a message or schedule an appointment. I finally requested her direct email to reach out, which slightly improved communication. Vibe Check: 2/10 The office itself is nice, but the vibe was way off to me. The decor reminds me of a dentist office in the late 70's, early 80s and smelled like the plastic bib they place over you before starting a cleaning. It just did not feel very welcoming or inviting to me. I always felt awkward being in the waiting room. I know it is not easy having your child go to therapy, but nobody looked happy to be there. It was the ultimate doom and gloom. Nap time: 0/10 During my child's sessions, the therapist would wrap themselves in a blanket and doze off. This was no surprise to me, as she scheduled her last appointment at 8pm. Eventually, she started cutting back her hours to be done around 5, but at that point, burnout had set in and the damage to my kid had been done. This is beyond unprofessional. Improper Termination: 1/10 I really do not think termination was properly done with my kiddo in a way that provided closure. Luckily, we were able to find services with another therapist, but there was just lack of communication and closure at the end of our time with her. Again, this is due to burnout, which is common with therapists that book the way she did. Overall: 2/10 I cannot recommend this Resolve location to anyone I love and care about. I honestly believe there is not great management at this location because I observed burnout and the therapists did not seem happy to be there. There are better options in the city for therapy services for your kiddo. (KC PCIT)

I have been going here for years and have loved every counselor I have had! There website makes it…read moreeasy to book online and pick different counselors. Would recommend this place!

I got so lucky finding Liz as my therapist! From our first session I knew it was a great match. Liz…read moreis an amazing therapist/mentor who guides me into the life I want to be living while keeping it real. I started out with Liz at her old location down the street but I've felt comfortable in both places! Her new place has water and a cozy seating area with lots of art to ground yourself before your session. Good vibes all around. The only down side is that she does not take insurance so it gets a bit pricey, but honestly I think it's worth it! Because of that, I get to choose how little or how often I'd like to see her, which is perfect for me. I could go on and on...10/10 would recommend!!

I have had a difficult time finding a good therapist, until I ran across Megan Monroe in an online…read moresearch. I have been in therapy with Megan for 18 months and it has been a life improving, life affirming experience. Megan is a caring, knowledgeable therapist. She is trustworthy and has a calm manner about her. She listens deeply and also asks questions that lead to connections. She takes notes and reviews them to be absolutely accurate during the sessions. She is a bit old fashioned in her approach, which I find refreshing and comforting. She is not one to hop on bandwagons and prefers evidence-based approaches to treatment. Highly recommend.

I've seen Megan for years and would whole heartedly recommend her to anyone. Her gentile and loving…read moreapproach in helping to face trauma leaves one feeling capable and supported. Very queer friendly and has provided great guidance to me on that front as well.

I felt at ease the moment I walked in. The staff are very…read morecompassionate, helpful and genuinely interested in your wellness. I have sincerely benefited from my time spent with their highly qualified staff. If counseling is intimidating to you, you won't be after your first session.

You walk in and feel like you've come into the living room of a house. The atmosphere is homey and…read morethe staff are the nicest people you ever meet. I felt like I was welcomed into a family

I have a lot of experience with going to talk therapy, and I can definitely recommend Lynne. She is…read morean attentive and caring listener, and her space for clients is very calming and pleasant.

Mimi is, in one word, incredible. She's a very talkative counselor, which I like. She listens,…read morebut she also talks back....she gives advice, and she tells it like it is. She holds a GENTLE AND KIND mirror to you and lets you see the real you. She has helped me understand myself in a way that I never thought I could. Seeing her has made a huge difference in the quality of my life. I will never be able to thank her enough.

Mimi is a great counselor! Even if you think you know what is going on and how to deal with your…read moreissues on your own ( hmmmmmm... with inconsistent success) go! Mhe has very good energy and asks you questions that stick in your head and somehow magically set you on a right path. I resisted every suggestion, but tried it anyway later, and it worked! Grateful for all the help and attention and gentle redirecting.