USPS has always been unreliable. They've lost expensive shipments of mine before. I sent an iPhone (trade-in) to AT&T. I take accountability for misplacing my tracking number. However, this should not be the end-all for keeping track of packages. They could not search any information to help me figure out why AT&T has yet to receive my iPhone. There is no motivation nor concern to rectify their incompetency.
The clerk was utterly unprofessional. Sarcastically saying "You're so bright, you don't have your tracking number"
I was required to use USPS in this instance. Yet, I will continue to never support them. Depressed, given-up on life, and cynical these employees are. read more