I really enjoyed my haircut expereince at Pilorum. The process of online appointments was super streamlined and made it easy to see availability, particularly since several stylists in the area only take phone call appointments, and it's unclear to see what's available weeks or months ahead. You can even specify a hairstylist should you have a preference. Someone from the salon called to check in and ensure I had the best experience by asking a few basic questions about what I wanted for a cut. I was really impressed by the thoroughness in follow-up. When I got to the salon, check in was quick, the front desk kindly asked to hang up my coat, and there was no wait time (despite arriving slightly early for my appointment). You could also request a refreshment, and they have one of the most extensive coffee menus I've ever seen! The wash, cut, and styling were all done seamlessly, with my stylist periodically asking clarifying questions along the way. I paid at the door, and inquired when I should be back. Another staff member knowledgeably mentions about 6-8 weeks to maintain the shape of the cut. Everyone was so warm and kind. Not to mention, there's great parking in the front and in the alley. Highly recommend if you're in the area! read more

I'm about to mess up and tell you my secret zen spot for hair therapy. love it try it and leave some appointments for me k? ps they also have estheticians in the back for facials and eyebrows. Great service and knowledgable professionals each with a unique flair of their own! read more

Pilorum Salon and Spa - Cut and blow dry - Hair Salons Near Me - Niles, Illinois

Pilorum is a lovely salon. I love going here as the salon is immaculate and the staff are very welcoming! I come here for hair donation. They make the hair donation easy - they process everything for you! Arissa, my stylist, was very knowledgeable. She does an excellent job. She will inform you of the steps that she will take. And she does it with passion and care. I love that she took her time in cutting and styling my thick hair. She asks questions when needed, and if I feel ok or need to cut more. The level of service and patience she provided was superb. Thanks. Arissa. read more

Pilorum Salon and Spa - Hair Salons Near Me - Niles, Illinois

The color was done well. Would have wanted her to not blend the highlights so close to my own color. Would have appreciated her input more. Otherwise a pleasant experience. read more

This is the second time I've gone here to donate my hair. They take care of the whole donation process, which is such a relief! Katerina worked wonders on my hair! She was so meticulous, and she listened so well to what I wanted. read more

Had a great experience and a great haircut here! Will come back again. Everyone was very sweet!

Great service and loved my spray tan!! Appointment was right on time and she was very clear, explaining how the process works. Would definitely go back! read more

This is the second time I've brought my daughter here to donate her hair. Both times have been fantastic! They take care of the whole donation process, and Silvana gave her such a cute haircut! (Both times!) Every time we've been here, the whole staff is friendly and welcoming. The atmosphere is clean, calm, and peaceful. I feel like they took such care to make sure my daughter was happy with her haircut, and they made her feel great about donating, too! read more

You will never be disappointed going to this place. They are the nice nicest people I ever met. They did an amazing job at what somebody else ruined. I am very happy and pleased and I will continue to go there. I had to get my haircut 16 inches because somebody had totally destroyed my bleach blonde hair. I was a little nervous about it but what they did to my hair they restored it and I love the cut. I don't think I'll ever go long again read more

My last experience donating my hair was great and I came back again to donate my hair. This place is still amazing! The owners Maggie and Neil are always super friendly and welcoming. When you walk in the door they take your temperature. You wear a mask and so does the staff. They still offer you a bottle of water if you like. I had a different hair stylist then requested and no big deal! I had Katarina and she did such a fantastic job cutting my hair. I believe she was able to take about 10inches off. She gave me layers and she did such a wonderful/great job that I was still able to pull my hair back in a ponytail! I was impressed/speechless that she got it perfect! Usually that never happens to me lol. If you're looking for a place to donate your hair and look great, this place is definitely the one to go to. I still haven't tried their other services, but I always still want to come back :). read more

Pilorum Salon and Spa - Hair Salons Near Me - Niles, Illinois

I had to come into town for a funeral. I didn't have time before I left to get rid of the giant skunk stripe down the middle of my head.Maggie squeezed me in, even though I'm completely new to her and the salon. Arissa did an amazing job with my color. One of the best I've ever had. And the salon is lovely. It's in a strip mall, and you don't notice that the rest of the mall could use a refresher until you pull up to the end where the salon is. Fresh paved parking, flowers everywhere outside, pressed tin ceilings in the shampoo room. Really nice. I only wish I had the funds and time togoback for a haircut! Given the fabulous color (not too dark, not too light, not flat and one dimensional, no dark root stripes to replace the skunk stripe) I know that the cut would be fabulous too! Highly recommend read more

Maggie and Neil are excellent. Always taking care of the client. From when you arrive until you're finished...it's a great experience!!! I also like that they take the time to accommodate special requests...I prefer to have my appointments prescheduled for the year and it's taken care of. Great philanthropic effort to take care of the local dog shelter is also a differentiator. I highly recommend Pilorum!!! read more

Called for an appointment for my daughter to get a spay tan. Guy answering the phone was super energetic and enthusiastic. Then we show up and he greets us like we're celebrities. My daughter loved the service and the lady helping her was fantastic. Great to go to a place where people love what they're doing. read more

I have only gone to Pilorum Salon twice but both visits have sold me. This is the salon I will be going to from now on. When I walked in I was greeted by Neal. What a nice guy. He took my jacket, asked if I needed anything to drink and let Katarina know I was there for my appointment. Katarina is the woman who not just cuts and styles my hair but she also gave good sound advice when it came to some questions I had about my hair. She takes her time with my hair, she concentrates on what she is doing, she is not distracted by things going on around her. I truly appreciate that because I have gone to other salons where the stylist is talking and paying attention to too many other things and not to cutting my hair properly. Katarina is a true professional. I'm so glad my daughter recommended Pilorum Salon and the person who makes me feel good about my hair, Katarina. read more

My daughter was looking for a place to donate her hair. She's been growing it for a few years and it's finally at the 12" mark. I went online and found out that Pilorum Salon was an ambassador salon. We walked in and my expectations were blown away! We were welcomed with coffee and treats, the salon was trendy and clean, the service was beyond amazing and the final product (the hair cut) left my daughter the envy of her two other sisters! If I didn't already have a life-long stylist, I'd switch in an instant. If you're looking for a place to get your hair cut, Pilorum will not disappoint. You'll feel welcome the moment you walk through the doors. read more

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Neal and the stylists are wonderful! They aim to have clients feel valued and look good! The salon has a great vibe. I can't wait for my next appointment! -Evelyn M. read more

Came upon this place desperate for a partial highlight because my appt somewhere else cancelled. Can't say enough about the welcoming vibe and overall experience. Jessica did my hair and she gave me exactly what I asked for :) the sinks...omg the neck support on the sinks are a game changer. I was sure not to leave without booking my next appt. Highly recommend. read more

Went here for the first time and they were so lovely! As I walked in I was welcomed with refreshments. They have coffee, latte, tea or water. That's a already an A+. I made an appointment to get my hair curled because my asian hair is super straight and I just never had the chance to learn how to style it my own. Teresa did a great job. I looked great in my engagement shoot. And my number one worry is if it'll stay all night and it did. I already recommended them to my friends! read more

Pilorum Salon and Spa - Hair Salons Near Me - Niles, Illinois

What a great salon! I was really needing a whole style refresh and I have been hearing great things about Pilorum through the grapevine. I was paired with Nicole after speaking with Neil. (I love his passion and sense of humor!) I was made to feel welcome as soon as I arrived. Nicole is a former Tricoci University instructor who totally knows her stuff. She create a whole new subtle color and cut that looked amazing and natural. I felt like a whole new person! I think I found my new salon. read more

My good friend April recommended this salon to me when I was looking for a friendly neighborhood small business to support. She has been going there for years and has always been really happy with the work they do there. I can honestly say that I 100% understand why she keeps going back. First of all, everyone who works there is so sweet and friendly. They greet you when you come in and offer you a beverage and snack - they literally have bottles of wine, soda, coffee, water, a handle of Tito's, anything you might want there for your consumption. The salon itself is modern and well-kept. I forgot to check which shampoo/conditioning products they use but they smelled incredible and I wanted to just keep getting my hair washed over and over again :) On to the hair! Bridget did my balayage, and she did an incredible job. I have naturally light brown hair and I was looking for a honey blonde/caramel balayage. Given that I know nothing about hair, I showed her a few pictures of styles I liked and she brought over a whole board with different shades to get a better idea of the shades I liked. She used two different colors and made my fine hair look fuller with her method. Honestly, so impressed!! Then, Nicole cut my hair. I wasn't looking for anything super elaborate because I need to keep it at a length where I can pull it back for work. All I wanted was a trim and some face-framing layers and lazy layers in the back. She worked with me to figure out the best length and create the most lift and best display of the balayage with my new do. She gave my hair a nice curl at the end and I couldn't be happier! I loved the ambiance of the salon, the staff, and the work that they did. My worst fear when I walk into a salon is that they won't listen to what I actually want done and it won't turn out the way I imagined, but Pilorum does an amazing job... seriously! read more

Pilorum Salon and Spa - Hair Salons Near Me - Niles, Illinois

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Love the service. My hair looks fabulous. I don't have easy hair to cut and i typically have a hard time finding someone that can cut my hair the way i like it. Thank you Maggie. It was a pleasure meeting you and i love my hair. read more

LOVE LOVE LOVE! I was looking for a new salon to call "home" as the last place I went to wasn't the right fit for me. I waited almost a year to get my hair cut due to not being comfortable finding a place that fit my needs, I was so unhappy with the place I went to the last time. I started asking on Facebook recommendations for a good salon and that was near Niles (I recently moved to Niles from Rogers Park) and a family friend recommended Pilorum. I checked out the yelp page as well as the Facebook page and from what I saw was 0 bad reviews! I decided to give them a call (despite knowing we were still on quarantine) and they said they were waiting for the state to give them guidelines when to re-open. Thankfully like a week after I called they opened up, and when I called to schedule I spoke with the owner Maggie who was beyond helpful, nice, and accommodating. I was originally scheduled for 9am on Saturday, but come to find out my work needed me to work so my new day off was Monday and I called back to see if by a miracle I could re-schedule. This time Neil answered the phone, and he was also so helpful in helping me find an appointment time that worked for me and during them trying to schedule everyone. I was able to stay with the person they originally had me scheduled with, which was Teresa. I arrived and the first thing I noticed was the salon it self is very clean, modern, and professional. The main thing is Teresa; she is awesome! She was so nice and inviting when I came in and she took the time to ask me questions about what I wanted for my hair and as soon as I sat down in her chair I felt comfortable. Her personality and professionalism is definitely something I appreciated and when she was done cutting my hair I felt so much better! I left feeling happy, and loved my hair(unlike the last time I got my hair cut). I really think I found my place! Everything from their social media (how it's run and things are explained well), to their management, to their employees, to the salon itself is awesome! I would 10/10 recommend Pilorum to any of my family and friends. I will definitely be booking with Teresa again for haircut and hopefully color next time! :) read more

I haven't had a proper hair cut in a long time. I've gone to Supercuts, but the last time I went, my hair didn't turn out the way I was expecting. Anyway, my sister made an appointment for me. I had a picture that I brought. I asked if it would be possible with what I currently had. Bridget, the stylist, was wonderful! She told me that even though my hair wasn't the perfect length, it would grow into the cut she gave me. She told me everything that she was doing so the next time I got my hair done, I could explain in detail what I needed. Bridget was professional, upbeat, friendly, and amazing at what she does. My sister had been going to her for the last four years and I can see why. I definitely recommend this salon and highly recommend Bridget. Upon arriving, we were offered coffee, tea, water, and wine. The whole salon was very clean and the stylists were polite and very personable. The shampoo room was clean and free of clutter and loose towels. Can't wait to come back. read more

I meant to leave a review post-pandemic. But my hairdresser was great! Everyone was so friendly and professional. Would recommend coming here! They also partner with wigs 4 kids and give a discount for hair donations. read more

I came across this salon during my yelp search for hair cuts & hair donations. After another short search, this salon also pops up if you're searching for salons from the Wigs for Kids website. I don't even know where to begin this review except to say the people here are all so lovely and nice! I would definitely come back for my next hair cut/trim. I picked this salon because I read a lot of reviews about how other people came here to donate their hair. I didn't know that the salon actually takes care of the donation part for you! You just go, get your hair cut, fill out a donation form, and the salon will do the rest. A tip that I saw before from another review is that the salon will give you 50% off your hair cut when you donate your hair. At my appointment I was greeted by Neil (one of the co-owners) and he was super friendly and nice. They have a small coffee/drinks/snacks bar towards the right of the entrance and he offered to make me something but I was too nervous about my hair cut/donation so I declined. My stylist was Eleonora and she was awesome. We talked for a bit about how much hair I wanted to donate and I also showed her a picture of what I wanted my hair to be like afterwards. Her confidence and professionalism relaxed me. She took pictures of my hair during the process and sent them to me afterwards. I met Maggie (the other owner and who I spoke with for the booking of the appointment) when I was done and I was so thankful they had an availability that week. She was so nice and also made me a mocha latte to go! Maggie, Neil, and their whole team are just great friendly people. I admire all the hard work they do with the hair donations. Overall, my experience here was AWESOME. read more

Great ambiance. Staff is very welcoming. Glad to have found this salon! Way better than going downtown! Has easy parking, too.

I had a hair cut appointment with Rocky today. I'm always a little nervous going to a new salon. I'm so happy I did. I'm so happy with my hair and the service I received. Rocky is so nice and friendly and listened to my hair needs. My hair looks so much healthier. Can't wait to go back!!!! read more

I literally just left from having my eyebrows microbladed by Eleonora and I am in LOVE. I was so worried after seeing so many botched jobs online. But the moment I walked in and voiced those concerns, she made me feel better in seconds just with her confidence in what she does. Even knowing they are dark right now I still love them, as this is how they usually look after I fill in my brows with makeup. No more 15-20 mins filling in my brows every morning before work, don't have to worry about my 2 year old smearing my Eyebrow when she plays with my face lol. Seriously though, even though I'm only an hour post procedure, this was the best decision I made, and the best salon and person to do this with. Highly recommend! I will post my pics.. Remember the brows are right after treatment, with aquaphor ointment on them.. so for those who don't like the heavier darker look, they will fade. However ; I'm in love even now. Thank you soo much! Def. Will be back for all my salon needs!! The salon itself and every single person there are amazing as well!! 3*13 update pic of day 4 post microblading read more

Pilorum Salon and Spa - Before / directly after microblading - Hair Salons Near Me - Niles, Illinois

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Friendly warm welcoming atmosphere and staff. Phenomenal up - do and makeup. You can feel and see the passion from these artists! I'm beyond impressed. Not over priced. A great experience and a beautiful result. read more

Neil and Maggie were such a pleasure to meet! I looked up their hair salon while I was in MA prior to visiting my best friend and I was able to get an appointment while visiting Chicago. This appointment meant so much to me especially because I had just lost so much of my hair due to chemotherapy. I was honestly devastated and it happened so quickly. Both Neil and Maggie opened their doors to me and arms to me literally. They made me feel so comfortable! Maggie took the time to listen to my journey and showed pictures of cuts that would suit me. She was honestly so knowledgeable and gave such important information about hair. I was in awe of the passion she has towards people and their hair. Words can not express how this has changed me. This is a place you can not miss! You will feel wonderful and know that you are in the best hands possible. I wish I lived close because I would be there for every haircut without any hesitation. Thank you Neil and Maggie for empowering me and lifting up my spirit! Blessings and love, Jacqueline read more

I find it highly shady that you keep removing negative reviews. The Russian hairstylist did one of the worst things I've ever experienced as a client at any salon in my entire life. Shame on you for not taking responsibility. Shame on you. read more

I enjoyed visiting Pilorum Salon for the first time. My stylist was great and asked for my feedback throughout the haircut. She listened to my haircut request which I appreciated! The owners are very welcoming and engaging. I enjoyed my overall experience with Pilorum and will be going back. read more

I have been to Pilorum twice now. Sam does my color and Maggie the cut. I went super short which turns out my fine, thin hair can't really pull off. However Maggie was very straightforward and honest with me about what I could expect. So I don't have the hair I'd like, but that's genetic's fault, not Maggie's! Color is beautiful, I appreciate the ladies here so much for being honest with me. Thank you! Super friendly, safe environment and caring, kind hearted staff. read more

I just had the best airbrush spray tan experience at Pilorum! I had an appointment for the one hour spray tan and the tan turned out great. The facility was very modern, clean and everyone who worked there was so welcoming and helpful. I had a complimentary latte while Neil consulted with me about my tan and he walked me through the whole process from start to finish. I can't wait to come back for another spray tan. I also love that they offer discounted cuts for anyone who donates their hair for charity! read more

I desperately needed a cut, my hair was not looking it's best. I pass by Pilorum everyday to go to work so I decided to look up reviews and seemed wonderful! I am very protective over my hair because of previous bad salon experiences so I was nervous. Stephanie was so funny and sweet and listened to what I wanted and she did a beautiful job! She made sure she didn't cut too much off even though it probably could've used another inch off to even it out more.(she totally understood I wasn't ready for that lol) My hair looks and feels a million times healthier. I will definitely be coming back and telling my family and friends about Pilorum ! read more

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By far the best in the area. Maggie was willing to squeeze my Mom and I in for blowouts and styles on such short notice before my Nanas service I was so impressed with not only the staff but the entire place. please don't waste your time anywhere else. read more

Love this place! Belki has done wonders for my eyebrows, and has removed my fear of eyebrow tints! Everyone here is welcoming and friendly, and the salon has a super comfortable vibe. Highly recommended to anyone looking for brow services in the northwest burbs. read more

Pilorum Salon is absolutely AMAZING! Every staff member, as well as the owners were so nice, welcoming and attentive. My stylist was Penny and she was phenomenal. She did an amazing job with my root touch up, cut, and style. If you are looking for a fantastic experience from the moment you walk in until you leave, you must give this salon a try. They even partner with an organization to donate hair to make wigs. read more

I've now been to Pilorum twice and both times were great experiences. They're very welcoming and always make sure you've got something to drink! Very courteous staff all around. Sam spent extra time to really find out what I wanted and did an amazing job on my color. I am so happy and can't wait to come back. read more

Talk about a work of art! I was looking for a salon as I had moved up north and stumbled upon this amazing salon (after reading all the great reviews!) I wanted to get a balayage done so I booked an appointment with Katerina and she did such a beautiful job! She really has great concern for her clients and even fixed my very choppy bangs! she delivered exactly what I envisioned but better! I already booked my next appointment with her. Also, Neil was able to get me in sooner (I was in a wait list) and called me right away! hospitality was on point from all the staff! definitely a wonderful experience! read more