We are one month into a 2 month trip across the US and found ourselves in the Chicago area for 4 days. I desperately needed to get my roots touched up as did my sister. After taking a look at Yelp for a hair salon, I stopped with my first look after finding this hair salon.I contacted them to make appts after reading the Yelp reviews. Neil was so easy to work with and so accommodating. He worked his appt book to get us in at the same time. Penny and Rocco took care of us and we were not disappointed. What makes this salon so very special is the feeling you get that they are truly dedicated to making sure you are satisfied when you are ready to leave...such a friendly little family of friends....we were so glad we happened upon this salon and will remember them with fond memories...thanks so much Neil, Penny and Rocco read more

My first appointment at Pilorum with Katerina and I will definitely return. Such a warm welcome from the front desk and Katerina really listened to what I would like, as far as cut and color. The cut will be a work in progress (longer pixie to short bob), but I am definitely on board to working with her. Katerina chose a deeper color for Fall and Winter and pulled through some low lights, for added dimension. Definitely a five star experience! read more

Easy to book appointments online. Everyone was so friendly. Samantha was great and gave me a great cut. My husband had his hair cut and it looks awesome. My 4 year old daughter has an appointment this week. We just moved to the area and found our new salon!! read more

They worked a miracle on my hair! Fixed my cut and color. Everyone here is super nice and very accommodating. If you want a beautiful balayage, this is your spot. read more

This salon is truly outstanding. I came in to do a hair donation for Wigs For Kids, and my experience was truly amazing. I've been donating my hair the past 10 years and have used many salons in three different states- none have made the experience as comfortable or wonderful as Pilorum has. Let me break it down: 1. Getting an appointment: I was in a time crunch as I was leaving town the next evening. The decision to cut my hair was a last minute impulse (as usual for me when donating). I called and Neil was so kind, professional and caring. He was ecstatic about me wanting to donate and somehow managed to squeeze me in the very next morning. 2. Salon atmosphere: Pilorum does a bang-on job of keeping a professional yet warm and caring environment while still feeling fancy and luxurious. They took my coat, offered me beverages and snacks and really made me feel so welcome. 3. The hair cut: My stylist was Nicole, she walked me through every step of the process, and asked to document my before and after. After cutting the length, she listened carefully to what I wanted and during the haircut consulted me on if I wanted parts shorter/longer etc. While finishing up, more customers came in (for coloring appointments) and overhearing conversations between clients and other stylists, it is clear that stylists are well versed in coloring, care about the health of their clients hair and don't promise impossible transformations. If you are looking to get a cut or color, you MUST check this place out! read more

Samantha took very good care of me and I love my new hair cut! And Neal is very professional and great with people! Thank you to both of them for making my first experience at Pilorum Salon & Spa an amazing one! read more

I came to see Eleonora for a cleansing facial & it was a world of difference, we both wished we had a before/after pic! I booked again with her for a hydra facial 2 weeks later & I loved my skin again. I decided to get my hair trimmed by Eleonora as well, because I like the idea of face/hair being done by the same stylist/consultant. I was so happy with her service that I immediately asked for eye brow threading & she threw in a complimentary tint- STUNNING! She did such a good job!!! Neil & Maggie (owner/power couple) are friendly & compassionate to each client & it's obvious they have vision & passion. I'm glad this new place is around & I already feel like a regular. Thank you!! read more

Once again my work travel brings me to another amazing salon! I can't help myself when traveling to treat myself to a blowout...since hair salons are usually pretty friendly places it's helps ward off the loneliness of work trips...so let me tell you Pilorum Salon did not disappoint!! My only regret is that I did not book a haircut and color... The stylist really knew what they were doing I will be back in a few months and can't wait to get a new look! read more

Post quarantine both my teenagers had very long hair and wanted consults. One even posed for before and after photos. Both were very happy with the outcomes. Prices were very reasonable for the great haircuts and great smiles afterwards! They receive very high marks for being very COVID conscious with one glaring exception and because she was the only person in a very large very uncrowded space I did not leave immediately: one of my kid's stylists was wearing a ridiculous face shield instead of a mask. I'm sure a mask would have ruined her beautiful makeup but these are COVID times and after taking all of the other precautions I don't know why they would allow this person to pollute the environment. They really were very sparsely populated, the door was locked and we were allowed in only after confirming our appointments. Everyone else there was wearing masks and there was far more than 6' between stylists stations. The place is spotless! And my kids were double masked so the haircuts proceeded and my kids did not get sick. read more

I met Maggie and Neil last summer as they were just getting ready to open up this salon. Maggie told me that this was her dream since she was six years old and I just thought that was pretty incredible. My wife was first to visit Pilorum and then my son. Yesterday Maggie came to me to cut my hair because I am not walking so well and I really appreciate her going out of the way. These are just two of the nicest young people. If you live in the area stop in. They have created a beautiful environment and they will really take care of you. I just can't say enough good things! read more

Great salon! Maggie is the owner. She saved the day, offering to come in early to help me out with a blowout the day of my son's rehearsal dinner... even though I was a first time customer! She did an awesome job, despite never having worked on my hair before. The entire experience was a five-star experience -- from the salon, to the quality of work, to the customer service. I'd highly recommend Pilorum! read more

I was looking for a salon in the area to donate my hair, and this salon popped up for me on Google. I had never heard of it, but was so happy I chose to go here. The salon and everyone that works there is so knowledgeable about the hair donation process and they actually work with two different hair donation organizations. The salon is gorgeous inside and everyone was extremely friendly. Nicole cut my hair and she was the sweetest! I'd highly recommend for anyone looking for a salon or place to donate their hair. As a bonus - they offer half off the haircut if you donate your hair. read more

I can't say enough good things about this salon! The ambiance, staff, and services are wonderful. I have gotten multiple spray tans, eyebrow tinting, and my hair done at this salon and I've always been so happy with the outcomes. I loved it so much that I even had them do the hair for the bridal party and myself on my wedding day! The girls looked amazing and we got endless compliments. I highly recommend this salon - YOU WILL NOT BE DISAPPOINTED!! read more

I was extremely anxious about my hair appointment in Pilorum salon. My hair dresser was Eleonore. She cut and colored my hair just like I wanted. The hair salon offer complimentary coffee, tea, wine and many more. The man on the front desk and the salon owner and stylist Maggie were super welcoming and nice. They ensured me I am in good hands. Eleonore is very good hairdresser but at the first 20 minutes I got this vibe that she don't want to do my hair. Anyway she did excellent job. It's an amazing hair salon much recommended read more

Best. Haircut. Ever. I have received so many unsolicited compliments about my new haircut. The experience at Pilorum was relaxing and fun. Everything from coffee to consultation to wash to reveal was pure bliss. This salon is a gem! read more

I went to Pilorum Salon and Spa to get a mini facial. First thing I noticed was how friendly everyone was, i automatically felt comfortable! Then I was taken by Eleonora, to do my facial, she was AMAZING, she did such a wonderful job, plus she was honest, she didn't try to upsell me to other services, she told me my problem areas, and recommend 2 products that would be helpful,but she was not pushy at all. I can't wait to return for my next facial, what a great experience! read more

Maggie has been cutting my hair for several years, so when she told me that she was opening her own salon, I was excited to see how it would turn out. Needless to say, she has put a lot of work into the place and it looks fantastic! Great decor, free snacks at any time (and wine after 5PM!), and the same great haircut that my wife insists that I get regularly. I definitely recommend checking them out if you are in the market for a new hair stylist. They offer a lot more than just haircuts too! read more

AMAZING!!!!! New salon in Niles! Beautiful and modern! This salon is by far the best! Get your styling needs taken care of while you enjoy a nice cup of coffee or glass of wine! The owner Maggie is awesome and definitely can give you the look and style you are looking for! Stylist Angelica does amazing work and will make you look and feel like a movie star!!! Ladies and gents I highly recommend that you venture over and give this salon a try. These ladies are by far talented and did I say AMAZING!!!!!! read more

Absolutely amazing customer service!!! I was impressed from the second I walked in. Neil and Maggie the owners are so hospitable and you can tell they truly care about making their customers happy and satisfied. Honestly, I haven't experienced this good of customer service ever, they are so friendly they make you feel comfortable and relaxed. I was extremely pleased with my spray tan and even more pleased with the hospitality. Will definitely return again! read more

Brand new Beautiful salon in Niles! Very modern and clean look and feel. Definitely something to see. The owner Maggie and all of the stylists there are wonderful and do a great job. They're truly talented at doing hair. I've been going to Maggie for years. I never know what i want done with my hair and I always leave completely happy! I'm so excited that she has her own place now. Definitely check this place out. The spa portion of the salon will be opening soon too. I can't wait to come back! read more

I have been here multiple times and ever since I first set foot in there I immediately felt like family. Someone always greets you with a smile and makes you feel very special. The salon itself is incredibly clean and I always feel safe spending time in there. Everyone is distancing and wearing masks at all times. My girl Teresa is unbelievable. She always knows what color, cut, style, etc. will look good on each client and makes me feel beautiful. My hair has never looked or felt better since I started going to her. I am so lucky to have found her and Pilorum! Thank you to all of the staff for being so friendly lovely and professional. I can't wait for my next appointment! read more

I can't say enough good things about Pilorum Salon and too bad I can only give 5 stars. This is a 10 star salon! Love the salon itself, the staff is amazing, and Stephanie did a FABULOUS job! LOVE. MY. HAIR. read more

Great salon, excellent customer service. The owner is always friendly & helpful. Prices are fair. Bridget is my stylist. She is great with curly hair. read more

I wish i would have found this place sooner. I have had such bad luck when it comes to getting my hair done but seen Pilorum on yelp and figured id try them. Sam did a wonderful job!! I was able to donate 17" and absolutely love my new shorter hair. read more

I have slightly thick, curly hair that gets wavy when short. I wanted a very short cut and I've been searching for the right cut for about 2 years now. Sam was able to nail it spot on. She was terrific and found the style that I was looking for. I brought in pictures and understood that everyone's hair is different but man she really accomplished something I was about to give up on. THANK YOU SAM!! I am here again, 2 weeks later, to bring in my 19 year old son who has phenomenal curls. Teresa is doing an amazing job!! Also, the prices can't be beat for the quality you get here. So very happy with Pilorum!! read more

I called the salon to see if I could get my daughter in that same day for a haircut and they were more than generous when they made sure to fit her in and work with our time. We were lucky enough to get in with Maggie and she not only gave her an amazing haircut but made her hair look so healthy! Maggie took the time to talk about her hair and my daughter's concerns even though they were about to close. We loved her hair and the salon and the people that work there are great. We will definitely be going back! read more

I can't love this Salon more..everyone is so friendly. Neil always greets you with a smile. I was offered a beverage and a variety of treats. I always feel so comfortable when I come. Never feel rushed. Maggie has been cutting my hair for years now. I was so excited to move to her new salon. She listens to my ideas and shares her expertise. She is a true professional and very knowledgeable. You can't go wrong with Maggie. I always love my cut. They use high quality products. I always look forward to my next appointment! Do yourself a favor and make an appointment...you won't be disappointed. read more

I have been going to the owner Maggie for many years. I think it has been ten. When I heard she opened her own place I was so excited. She asked me to give one of her new stylists a try and I was nervous. No offense to anyone, it is just when you get used to one person it is hard to switch. I am glad I got over my leeriness and I went to Angelica. She did a overall color on me and a full head of highlights and then a cut. She did such a nice job. I get so many compliments on her work and it is a style I can replicate at home easily. Usually you get your hair done and it looks nothing like how it did at the salon at home. I am easily able to blow dry and style it and it looks almost as good as the salon. The salon is almost done being remodeled but it has a fresh modern look. I love the gray floors and the style stations are so hip and cool. It is just fun being there. The shampoo stations are so comfortable you can easily nap while you're laying there. The spa portion is almost done being built and I am really excited for all the services that will be offered there as well. read more

Pilorum Salon and Spa just opened and is absolutely beautiful! I go to Maggie Bujak, stylist and owner of the salon and she is incredible! I have been going to Maggie for several years and always love how she does my hair. She is a perfectionist and always knows the latest trends and the newest cuts! I can't say enough great things about Maggie and her new salon. You will undoubtedly love Maggie and your experience at this new, wonderful salon and spa! read more

This place is awesome!!! The owners are so nice and friendly- they make you feel right at home! I came in for a last minute spray tan and am beyond pleased with my results! It's only been a day- but I have already received multiple compliments:) the space is so beautiful and spacious. I will for sure be back! Thanks so much Maggie and Neil! read more

This salon and everyone that works there are amazing. my regular hairstylist turned my hair blue after a second attempt at fixing it. this was a hair emergency on a Saturday and they took me in after work. everyone was so nice and so helpful. Maggie def. knows her stuff! i will def. be returning. thank you soooooo much! read more

This salon is amazing! Not only do they offer a large array of different services, their stylists are definitely masters of their field. They excel at color and always are up to date on the lates trends and techniques. I've been going here since they've opened and always leave with gorgeous shiny hair, they never disappoint their clients. read more

This salon is amazing! It is beautiful inside and the staff is wonderful. So friendly and talented. I recently got married and got ready at Pilorum. Maggie, the owner, was so easy to work with and made it such a fun and stress free environment. Not to mention she did an amazing job on my hair! The space was perfect and there was plenty of space for all 12 of my bridesmaids and me. The other stylist, Angelica, did an amazing job on my bridesmaids hair! They really made my wedding morning a memorable experience. I have also been going to Maggie for my hair color and cuts for a few years now and she really is very talented. I am always amazed at what she is able to do. Highly recommend this salon!!!! read more

Maggie, the owner, has been cutting my hair for years. She's detail oriented and gets it right every time. Fellas, Maggie and her team do a great job and can help if you're looking for a new hairstyle. The salon has a very modern look and the refreshments are a nice touch. read more

I am in the process of a divorce and moved back to Illinois after 7 years. Things have changed and I needed to make one also. I was treated like a QUEEN from the time I walked in the door. Was introduced to all the staff and catered to. I never felt so good. Neil and Maggie are such nice and compassionate people who take pride in what they do. I wanted a new hairdo Eleanora cut my hair and for once someone did exactly what I asked for AND MADE SURE I WAS HAPPY. Thank you Elenora .I have nothing but rave reviews. I would recommend them to anyone. Thank you for making me look and feel special. Lisa P read more