For the most part we post negative reviews out of anger for not receiving what was promised. My intent is not to defame anyone or the company nor to hurt or harm them. But as a retired Airline Captain of 40 years for the largest airline in the country and dealing with special issues since 1992, I feel compelled to share my experience with Pilot Medical Solutions. The internet is full of lies and misinformation and it is difficult to discern between the good ones and the bad ones. There are no internet police, therefore I feel that I need to share this information in protection of those pilots that are using there last dime trying to regain their long hard earned profession, placing false hope in a company that will do absolutely noting for them other than take their last dollar. Pilot Medical Solutions can not do anything for you that you can't do for yourself. This is fact one, next their claim to speed up the process, if anything they slow down the process by adding a third wheel to the process. They do not have any special connections inside the FAA, as they insinuate. I dealt which David Hale for several months in his attempt to prove that they could in fact do what they say they could do, in conclusion it is my heart felt belief that I was dealing with a Narcissists Sycophantic and that David Hale should seek professional medical help for his condition. But the problem is that he is surrounded by a group of Narcissists cheering him on. Is Pilot Medical Solutions a SCAM? Yes, by all accounts they are a scam and do not provided any substantial help that you can not do for yourself. This conclusion is derived after eight months of dealing with them. Is David Hale a lying Sycophantic? This is the only reason I do not call him a crook, a thief a scam artist, since I truly don't think he himself thinks he is lying. This is why it is an illness, he believes in what he is saying, but it just does not work. (most dangerous thing in the cockpit, situational awareness) In closing Pilot Medical Solutions provided zero help in my case, I was forced to serve them with a 30 day demand letter for funds paid to them and Pilot Medical Solutions agreed to a full and total refund of all funds, to include continued help in the recertification of my medical certificate to a successful completion, which they did not do. But then, what would you expect from those that continue to lie to you. On their website they proudly post a logo of the Better Business Bureau, why should I be surprised. Another lie! Then to prove how stupid they are the link clearly states the follow, This Business Is Not BBB Accredited Pilot Medical Solutions." I filed a complainant with the BBB. Pilot Medical Solutions owes me noting and has reimbursed me in full. They did not follow through on their promise of continued help, I have not heard from them nor do I care to, since it is a waste of time and money. They Can Not Help! As for you David, I wish you the best. However, I will not just stand-by an watch you offer false promises as a business and see my fellow pilots follow you down that rabbit hole. We have worked our whole life to get to where we are, then, to be scammed by a carnival barker like yourself. read more

I started trying to get my first class medical approximately two years ago. I was told about Pilot Medical Solutions but figured that the process couldn't be too difficult to navigate, and I would be able to manage on my own. It took me 15 frustrating months of hitting roadblock after roadblock to finally reach out. Immediately upon calling, Rhonda Seberg became my case manager. She is very knowledgeable, reliable, kind, patient and truly cares about helping you achieve your goals. She quickly emailed me a list of everything that would be needed from me and referred me to a wonderful doctor. After completing all of my requirements, Rhonda sent the compilation of all of my documents to the FAA, and I was able to get my first class medical. In just a few months, Rhonda was able to help me achieve what I was unable to achieve on my own in over a year. My only regret is not doing this sooner! I highly recommend Pilot Medical Solutions to anybody striving to get any class of medical from the FAA. They helped me easily navigate the process and achieve my goal. Thank you Rhonda! read more

If you're reading this, you have an issue with a lost medical, or a condition that makes preserving your privileges in aviation no longer a straight-forward matter. I had flown for 30 years, always had a 1st class medical. A massive experimental surgery that saved my life also disqualified me from a medical -- never fly again. Two years later, a brand new special issuance process was announced, but it was new to everyone -- aeromedical doctors, me, and the FAA itself. How to navigate this maze? I'm a Ph.D. in physics, and work in legal compliance in federal government. -I- was lost. It was that intense. Pilot Medical Solutions helped me navigate a process to get a first class special issue medical after 6 years of trying otherwise within a procedure that had't even been finalized by the FAA people. There's no way I'd be flying without them. The answer to every medical issue can't be 'yes,' but if there's a way they are going to find it! If you need a special issuance medical, this is the way to go! read more

We worked with Rhonda to retain a third class medical after realizing our child would have been deferred for not initially disclosing a medical issue we were unaware we had to. Pilot Medical Solutions was highly recommended to us, so without hesitation we contacted them. Rhonda always followed up on our questions and requests and we constantly provided her with more documentation before our application was submitted to the FAA. Rhonda asked for a bunch of documentation up front in anticipation of what the FAA would ask for. Everything she recommended was right on point! FAA took a few months to respond but we were able to maintain third Class Medical without any further requests. Beyond thrilled! They know what they're doing we could not have done this without them. They've seen it all before. Not an easy process to navigate on your own. Thank you so much Rhonda and Pilot Medical Solutions for all of your hard work on behalf of our family. We are very grateful! read more

These folks are great! I've been a pilot since 1976. When Covid hit, I had become so overweight that I crossed the line to where I was diagnosed to be a diabetic. The FAA restricted my Medical Certificate as a result, requiring me to renew the certificate every 6 months. So I lost over 60 pounds in a little over a year, and as a result, my A1c went down so low, that I was no longer considered a diabetic. However the FAA didn't believe me, and ended up revoking my Medical Certificate entirely. One call to Pilot Medical Solutions helped me gather all of the appropriate documentation and a letter from my doctor at Stanford, which they then forwarded to the FAA. Within 90 days the FAA restored my Medical Certificate without further restrictions. The folks at Pilot Medical Solutions are knowledgeable, patient, and kind. They are now my "go to" resource for resolving any medical issues with the FAA. read more

At the beginning of the pilot process, like many I was unsure where to start. I thought that I could do it myself and I was reluctant to hire an outside company for assistance. But I can honestly say that hiring Rhonda from Pilot Medical Solutions was 100% worth the investment. While trying to acquire my First Class Medical Certificate, we ran into many roadblocks (such as retired doctors, older medical records, and more). Rhonda worked diligently and with her persistency, she successfully retrieved all my necessary paperwork. Rhonda knows the ins and outs of the FAA which helped in accelerating this long process. I highly recommend Rhonda and truly feel without her guidance and experience I wouldn't have been able to obtain my medical certificate. I am looking forward to my future and cannot thank Pilot Medical Solution enough for their help. read more

I can't say enough good things about Pilot Medical Solutions and the incredible support I received from Rhonda throughout my journey to obtaining my 3rd Class FAA Medical. The process took nearly two years, and there were a lot of hurdles to navigate, but Rhonda was absolutely outstanding every step of the way. Her knowledge, persistence, and commitment made all the difference--I truly could not have navigated this on my own. She guided me through the complexities, kept me informed, and provided the encouragement I needed to keep pushing forward. Thanks to her and the team at Pilot Medical Solutions, I was finally approved! If you're dealing with FAA medical challenges, I highly recommend Pilot Medical Solutions. They know what they're doing, and they genuinely care about getting you across the finish line. Five stars all the way! read more

I found these folks in 2016 after a major medical event threatened to short-circuit my career. I wound up sending them an 8 inch high stack of documents along with several disks of imagery and they put it through the process of review and submission to FAA Medical. The process lasted about 2.5 months before the FAA issued an approval. These folks stayed on the process along with me. In 2019 they offered counsel when my doctor screwed up a stress test and I submitted without the help of PMS. Bad mistake. I had to redo the test which my regular doctor knew was messed up and resubmit through Pilot Medical Solutions. Success. I've used them ever since and highly recommend them. read more

Pilot Medical Solutions (Dave, Rhonda, and the team) did an outstanding/excellent job for us. My son completed his First-Class medical certification on April 22, 2022, with a not valid for night flying or by color signal control restriction due to a mild color vision issue. Pilot Medical Solution did assist my son with the training material and finding an AME that provided my son with the Optec® 900 color vision test. Thank you again for your recommendation to Doctor Warren S. Silberman. My son passed the vision color test and is now ready to start his private pilot training. Yippee! What a great company, and we highly recommend them. Thank you again! read more

Amanda and her team at Pilot Medical Solutions helped me through the process of getting a Class 3 Special Issuance medical. They anticipated the tests I would need and helped work with my doctors and hospital to get the appropriate letters and records that would be required by the FAA. They then organized, submitted and worked with the FAA to get my application through the process. This week I received my Class 3 medical. I'm super excited to resume flying! Thanks Amanda and Pilot Medical Solutions. Hopefully I won't need your services again, but if I do I won't hesitate enlisting your help! read more

Pilot Medical Solutions did an outstanding/excellent job for us. My son completed his First-Class medical certification on April 22, 2022, with a not valid for night flying or by color signal control restriction due to a mild color vision issue. Pilot Medical Solution did assist my son with the training material and finding an AME Doctor that provided my son with the Optec® 900 color vision test. My son passed the vision color test and is now ready to start his private pilot training. Yippee! What a great company, and we highly recommend them. Thank you again! read more

Pilot Medical Solutions has helped me and several other pilots in our flight department. I had a heart bypass and the FAA's requirements were confusing. I am the chief pilot and I needed my medical ASAP. My cardiologist said he had worked with a this company in OK City. I called their consultation number after I found them on the web. It wasn't as fast as I had hoped but it was months faster than the horror stories I had heard. I am grateful for all the work the Pilot Medical staff did for me and since then we have sent them 2 others. + about to send a third. read more

2023 - Outstanding and prompt service again! Never any promises with the FAA but I had my waiver in hand about 45 days after I submitted my paperwork to PMI. Outstanding professionals that are worth every penny spent. Highly Recommend again! 2017 - I had a short notice condition which i needed an FAA waiver with in 3 months. Amanda got it done! She was even super kind about my frequent inquiries lol. A friend of mine did his on his own and it took 5 months. Well worth the money and hassle free experience! I recommend this service! read more

Pilot Medical Solutions is, in my opinion, the best resource for a pilot who has medical issues and has had issues renewing his/her medical certificate. I worked with another great AME who specializes in difficult cases, but he/we were unsuccessful. I hired PMS and within 7 months, I received special issuance authorization. I've been a pilot for 45 years. I had previously accepted the fact that I might not fly again. I am overwhelmed with gratitude. Thank you, Rhonda, David and the team at PMS. read more

Pilot Medical is over-the-top knowledgable of all of the boring mandates/laws/loopholes of the FAA. It's worth the money not to tear your own eyes out in dealing with FAA, because then even David will have a challenge getting your medical. There are multiple pilots in my family and they have been invaluable to keeping us in the air, and in the left seat. I would and have recommended them to anyone with questions concerning a medical certificate. Thank you guys. read more

I worked with Rhonda to obtain a third class medical after running into some issues obtaining on my own. She regularly follow up on requests and was quick to answer my emails and calls. If she did not know the answer to my question, she would find out and get back to me every time. I would not have been able to obtain my medical without her help and the services provided by Pilot Medical Solutions. Highly recommend and worth the money. read more

I chose to use Pilot Medical Solutions when I wasn't sure if I even qualified and I am 110% happy with how I was treated and helped through dealing with the FAA. Rhonda is incredibly helpful and fought hard with me to get my First Class Medical and it payed off now that I've got my Certificate in hand. I have only good things to say about this organization and I say good luck to all of you applying in the future! read more

Pilot Medical Solutions helped me get certified! They really made the difference in terms of clearly explaing the complicated FAA aeromedical process. They submitted my case and continually updated me on status of my application. They provide full case management from beginning to end. I can highly recommend them! Thank you to Rhonda and the rest of the team! read more

An AME told me he did not think I would be able to fly with my condition. I called Pilot Medical's medical info "hotline" to find out if it was true and what to tell my private doctor so my records would be approved by the FAA. They told me I could fly and everything I needed to tell my doc. Great service-they will be my first call next time. read more