Great customer service from start to finish. From Kristy the…read moredesign consultant to Dustin the installer and Jody on the phone, everyone was friendly and pleasant to work with. If I ever need new blinds again Budget Blinds will be my first call!! I love my new blinds!!

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

I'm sad to say that The Blind Man has become a 1 star company. After two successful Hunter Douglas…read moreshade purchases and installs with Tim over the years, I didn't hesitate working with them on a custom Roman shade order. Their son, Ben, helped me find a near perfect fabric match to my curtains, and we were all set to go. However, once the product arrived (5/11/25), the experience went downhill quickly. The new shades look nothing like our previous Roman shades, which were only replaced because after 25 years they no longer were able to go up or down efficiently. The newly installed ones are not tidy or crisp when pulled up or down like our previous Roman shades, even though The Blind Man had them and photos as a reference. Before ordering, I asked to see a sample of what my shades would look like when finished. I was told that because it was a custom order they did not have any samples or even photos to show me. Therefore, I took it on faith that since they had both my shades and photos of them the end result would look like my current shades. Unfortunately, the final product did not remotely resemble my current Roman shades. When they are in the down position, they just hang there like a bedsheet. Each shade also appears to have excess fabric that creates large Vs on both sides of the shade. The craftsmanship of these shades make them something I do NOT want to look at for the next 20 years. Because of my immediate disappointment, on May 13th, my husband contacted The Blind Man via e-mail to find out what could be done. Janie, the consultant/designer, was immediately on it, which we appreciated. However, after her meeting on May 15th with the workroom representative and owner, the owner has been ghosting us under the guise of trying to figure out what to do. We should have had a resolution by May 16th at the latest. It's been almost three weeks now since we started e-mailing and stopping in to find out about these poor quality shades. At this point, we would just like the shades removed and our money returned. I would NOT recommend working with this company if you need custom shades or draperies. Their final product does NOT meet expectations, and the owner's communication with customers is subpar. DO NOT RECOMMEND. I will continue to update this review to note how long it takes them to resolve this issue to our mutual satisfaction.

Very long story. Hope we can get a refund. After a lengthy discussion with Hunter Douglas, it's…read morebetween the dealer and the customer, bottom line. Hunter Douglas was gracious and understanding but we are customers of the dealer, The Blind Man. Hunter Douglas is a quality company. Not sure what happened with The Blind Man.

Nathan was so easy to work with designing shades for our new home in 2021. And now, in 2024, he was…read morethere when we needed some upgrades. The shades are motorized, still look like new, and work great. Couldn't be more happy with the personalized service and Solar Shield products and installation.

Love this company! Nathan and Jayson have been excellent to work with. They have been professional,…read moreefficient, and careful as far as COVID is concerned. They'll always get my first call when I need blinds. I would definitely recommend them!

The entire process was very simple and wonderful. Kim is very knowledgeable about every step. The…read moreblinds exceeded our expectations and we seriously just love them and can't quit looking at them

From the owner: We specialize in new window treatments including automation. We meet in your home or business to…read moreadvise you on the best window coverings for your space. We are a traveling showroom so we provide the most personalized service tailored to you and your project. Let us show you how the right window covering can improve your space and life. We are full service, from selection to installation!

This is our second time that we have used Great Plains Blind Factory. We love the expert help we…read morereceived from Kristy in measuring and helping me to pick exactly what we needed. The installation was quick and professional.

I just wanted to say their service is second to none. They were professional and courteous and…read moreshowed up when scheduled. I would highly recommend this company and will spread the word! I love my blinds that I had installed in the kitchen and living room!

I would like to commend Alishia Green for her wonderful service recovery efforts for us. We had…read moresome issues with our high cost set of blinds. (We have been long time customers of SunGard.) Alishia came to the house, saw the issue with the blinds, and took care of it. She sent a marvelous person to get everything straight. We are very pleased with the service. We appreciate Alishia's dedication and her pleasant manner! Thanks to SunGard for being the business we thought they were. Cheryl Abernathy

We have a decorative glass front door with five panels. The sun was pouring in onto our new wood…read morefloors so we needed something to prevent sun damage. SunGard offered two good options and we went with the V-Kool. It was more expensive than other options but for such a small job it was worth the expense. The film is practically invisible and installation was quick, professional, and didn't leave any mess. We are very happy with our experience. We live in Savoy and they had no problem with driving to our house for installation.

Excellent a service and product. Jan came out to my house and she was so patient with me as I…read morepicked out window coverings. She offered great suggestions and I am delighted with the results. The installers showed up on time and were very professional and informative. I plan to do to business with them in the future!

Definitely nothing "Budget" about it.(Pricey!) Sales persons great, installation great and…read moreproducts look great. However, good luck if there is a problem. I am getting the run around after spending $3000 on blinds with this company. Blinds don't match. Multiple calls, multiple pictures required, blinds taken down and put back up for more pictures, etc. 6 weeks later, still not resolved. This should have been resolved the first day when the installer noticed a color mismatch. Not happy.

My wife and I recently spent close to $20,000 at your Peoria store and had the worst customer…read moreservice experience of our lives not once, but over and over and over again. We came to the conclusion that either the store manager Joanne or the company as a whole had a culture of beating the client that was blind to the needs of the consumer. As small business owners in Peoria, we know the value of perception of the client and even more importantly, the value of admitting we made a mistake and going beyond normal means to fix it or even appear to fix it. To care...or even appear to care. Ethan Allen does not care about us, and worse yet, Ethan Allen did not care to look like they cared. Now that is scary. The lack of resolution to our customer service issues ALWAYS were blamed by our designer on Ethan Allen policies and her managements unwillingness to stray from policy (even when the policy did not apply!). We were amazed at the quoting of company policies that made no sense by the store manager Joanne. In a nut shell here is what happened. (STAY TUNED FOR MORE POSTINGS). In the meantime- go to Lippmans or Goods in Kewanee for furniture and don't buy drapes from Ethan Allen and expect speed, accuracy or fundamental basics of customer service beyond what you would get at Kentucky Fried Chicken. (STAY TUNED FOR MORE POSTINGS)

I chose Ethan Allen for my living room furniture. Mary Walther, their design consultant came to my…read moreplace and made some useful suggestions. I was able to stay within my budget and got some absolutely gorgeous furniture. The furniture arrived on time and was in pristine condition. I was a bit wary after the negative review posted earlier but I am happy I decided not to let it sway my decision!