I have been using SE Pool Supply for two years now. They consistently show up and do a very good…read morejob. I know because we pay attention. The customer service on the end of the phone is polite, accessible, and competent. I do not know what I would change.

For Hayward pumps and salt cells BRAD VOSHELL is THE MOST KNOWLEDGEABLE individual around. He's THE…read moreONLY PERSON with clear knowledge about the pool water, pool size, pumps, filters and salt systems, and everything in between that concerns pools. Brads knowledge, expertise, experience, professionalism and friendly personality is absolutely awesome. He should be shadowed by young people who are interested in pool care and maintenance to learn more about pools than they could ever learn in a classroom. Thank you Brad for fixing our pool.

Jon was quick to get back to us and come inspect the screening around our in-ground pool & lanai…read more He was professional, courteous, informative and helpful while explaining our recommended options. He was able to complete the job in one day at an agreeable price. He was also so light on his feet and agile doing the work. A very positive experience for us. Highly recommended.

I contacted John about my lanai screws being replaced and he offered to walk me through the process…read morein order to save money. Not many companies\people will do that. His integrity was in full display and that's value added to his professionalism and work. I would definitely reach out to John again.

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

Absolutely terrible experience with American Pools & Spas. My salt chlorinator and pool light…read morefailed, both under warranty. I scheduled service in April 2025, and despite multiple confirmations, no one showed up -- not once, but twice. When I followed up, they admitted they forgot to log the repair. Seriously? After weeks of delays and zero accountability, my pool turned completely green and unusable. I've spent over $300 out of pocket trying to keep it under control with chemicals -- all because they couldn't be bothered to do their job. Then, after I left a polite but honest review, their rep told me they would no longer help and that I should call the manufacturer myself, saying they had "other things to do." They blamed their technician, the equipment, and even me -- anyone but themselves. This company clearly doesn't stand behind their work or care about customers once the sale is done. Avoid at all costs.

Contracted with Blue Ribbon Pools for a residential pool resurface etc. Decided to have them…read moremaintain and service the pool weekly to protect and ensure proper care. We noticed calcium deposits forming and brought it to their attention...Blue Ribbon Pools was unresponsive. Labor Day 2021 we were unable to use our pool as it was green...the company was again unresponsive. Drove to their Port Orange to speak to or rather shame Maurice regarding the ongoing issues and lack if response. He called my husband (A fellow FL State Contractor) to rectify and as I requested. The pool was so bad the water had to be drained and refilled. They didn't take or provide a water reading so you can imagine our water bill. Labor Day 2022...GREEN POOL AGAIN!!! Sent a text message with photos to an employee and Maurice...again the company was unresponsive. Called the office today only to receive the pre-recorded message they are Out Of Business. Not even the courtesy of a letter or recommendation of another pool service. Poor business etiquette and performance. Their trademark is "We make vacation water" they should add the word occasionally. BUYER BEWARE before you hire another pool company check ownership via www.sunbiz.org and licensing via www.myfloridalicense.com to search license for Maurice Francis Bushroe current license number CPC1458856. You may also file a complaint with the State if you have been injured. Maurice's Office Manager, Rebecca Kiesel attempted to reopen under a new name but has dissolved the company 6 days later. Please see attached photos.

Unprofessional service! From first interaction they seemed annoyed by my questions and were very…read morerude. Their prices also seem unreasonable compared to other competitors. I read other reviews but still wanted to give them a chance. Their operations is a mess and I am no longer working with them!