Horrible customer service. Weather was an issue but was told it was a great day to take the boat…read moreout.

Terrible customer service. Literally said "roles don't matter here" when we asked to speak to a…read moremanager. Active small craft advisory, heavy rain, thunderstorms, but the mullet man behind the counter says it's fine to take a boat out with small children. Pretty convenient that he can't answer policy questions when asked what the actual definition of unsafe weather conditions are according to their policy. Won't even allow for a rain check. Go there if you want terrible customer service and a horrible experience.

We bought our first boat from Fays back when they first opened. Had all our maintenance done with…read moreFay's and always got a good job at a fair price. We recommend Fays for your boating needs.

In addition to being ripped off $$$$ by Fays while our fairly new boat was being serviced for one…read morealarm code, Fays did additional damage to our boat by not running water on our jet engines while they tested it over the year+ that they had it in service. Our family nearly sank in Lake Michigan because water flooded the engine compartment as well as noxious fumes caused what we found to be a cracked carbon ring and melted resonator. In addition, our bilge pump was clogged with degree because they didn't not protect our boat while it was with them for more than a year. Bad combo. We could have all died, we lost two summers on our boat from their incompetence and they charged us thousands of dollars for parts and labor we did not agree to. It's been a nightmare to work with Fays Marina. Don't put yourself through it. We are still fighting them and I will not stop until they make it right.

We love B&E Marine. Thanks for the new Yamaha boat! Chris Cipares in Sales was patient and worked…read morewith us for months. We finally decided on a new Yamaha--and Chris spent hours explaining every feature and took us out on the water for a thorough orientation on the boat. Everyone at B&E offers helpful, friendly service. Thanks!

Service department is the worst and doesn't do regular maintenance and can't keep up with the…read moreworkload they have. Hasn't made a spring launch date in 3 years. And none of the work gets done Do NOT buy a boat through them unless your planning on buying a new boat every 2 years. After 2 years your treated like a second class citizen. Trust me, there's a running joke about it on the dock.

The Service Department is awesome. They have gone above and beyond to make me happy and keep my…read moreboat in tip top shape. The prices are reasonable, the folks that work here know what they are doing and you'll always be treated with respect. If you are looking to have your boat serviced or detailed this is the place. I highly recommend Culver's Portside Marina.

Terrible service recovery and shoddy service work. Had my boat winterized last fall and during the…read morespring turn on I noticed they put the wrong size oil filter on (not even a close fit) and also had not put any oil in. Luckily I noticed this in time. After contacting their service manager and providing them with receipts and pictures; nothing. Completely ghosted me and after multiple attempts they will not respond. Will never be back and am telling this story to as many lake friends as possible.

Exceptional service which even included a house call for a problem with a new pontoon boat…read more Purchased last year, but I am happy to report that Huber's fixed it promptly. Another reason to buy local. Thanks Connor!

Ok, so I'm looking for a 16ft fishing boat. See one on fb marketplace @ Huber's. Fair price, just…read morewhat I want. Huber's is about a 50 mile drive, Saturday afternoon, call it a CV-19 escape! Arrive at the dealer and I get this story... oh, we sold that a couple of weeks ago... we haven't had small fishing boats for a while. Now Is this a bait and switch, to get you into a middle of no where to a dealership, so we can sell you something else? Confront them on this. One of the owners comes out and says, it's not our fault! We don't control or list our fb sales, some one else runs their fb page sales. It is not their fault it hasn't come down yet. What? Did I hear that right? No responsibility... really! Now hell, I've bought and sold stuff on fb, taking it off line, marking items sold, is as easy as marking it sold and poof! It's recorded for all to see. I drive an hour and 15 minutes, to a middle of no where marine dealer, who it appears in order to drive business to their doorstep using a post to bait and switch boat ad's? Folks go else where... I can see by other comments, this place seems to have problems.

Kevin and Ricky were great. Knowledgeable and friendly, they found good fishing spots and were…read moreextremely helpful to me and my two pre-teen boys. Fire Drill was very responsive from the outset, and were really willing to be flexible to make our charter work. We pulled into pier with a bunch of lake trout and lots of smiles. Highly recommended!

My wife and I took are son and 2 of his friends out this morning. I cannot say how great Capt…read more Kevin and Luke were, safety conscience, really explained everything, helped where it was needed and has 13 lines constantly in the water. The boys had a blast as much as we did. Capt. Kevin's wife Trish did a great job communicating and explaining everything ahead of time. My wife brought in the winner, a 20 pound Lake Trout!!! I would got out on a second trip with them!

IF YOU ARE READING THIS, VISIT THIRD COAST PADDLING!!!! We visited on 6/3. It's a beautiful area to…read moreexplore while being active as well! The equipment was in excellent condition and the staff are WONDERFUL. The young gentleman working on Wednesday June 3 around 2pm was very kind! He offered us some points of interest to look out for along the way and encouraged us to come back over the summer, which we plan to! We had a hiccup with the parking situation but the staff went above and beyond to help us remedy that quickly and efficiently, so THANK YOU to the Oliver for reaching out to us. Please share our gratitude with your entire team-- customer service like this keeps people coming back!!!!! Excellent excellent excellent!

Friendly staff and luckily there were walk up singles available. Lovely journey down and back on…read morethe river, great break from the hustle and bustle of New Buffalo's main drag.

NYE party was crazy, that boat rocked back and forth at nearly 45 degrees never again will I board…read morethat ship

Not happy with the services received. Company is a mess and it affects their services to…read moreclients. They manage from out of state and it's an obvious issue.