Simply wonderful. I engaged them to do a tuneup and repair of my snowblower which hadn't been…read moretouched in years. They not only did excellent work (including teaching me how to use it), they came and cleared snow off our property three times while they had the snowblower. They were friendly, helpful, and responsive -- not to mention an absolutely incredible value. Highly recommend!

From the owner: We are a family owned and operated small engine repair service company. Which offers pick up and…read moredelivery services and complimentary free diagnostic evaluation (typically 2 hours) depending on location complimentary pick up and delivery services up to 25miles one way after 25 miles a $0.70/mile fee will be required to be paid for each call to come out.

Excellent service, fixed my riding mower. Good turn around…read moretime and awesome rates. Highly recommended.

Everything was exceptional. I dropped off my Toro snowblower, and just a week later, I confidently…read morereceived the call that it was ready for pick-up. I'm thrilled to have my snowblower back in perfect working condition!

Absolutely great work & customer service. Called to get snowblower repaired/serviced & they…read morementioned had time to do mower so with the free p/u had blower, lawn tractor & zero-turn all picked up & serviced & any repairs done. Had them all delivered back to me in less then an a week & a half!!!!!!

Service is great! Workers are very nice and friendly. Get stuff done faster than most places, very…read moreorganized. Overall, really great work place in general, highly recommend.

This place is the best. Fast, friendly -- excellent service for a reasonable price. Highly…read morerecommend.

Your reply to my review of your service of my mower which I bought 7 years ago and have receipts…read moreand manual for (not 18 years) also have had it serviced regularly in Woodstock but sadly that person is no longer in business. In any case I have never been to your company before for service so your reply makes no sense. Please clarify. Perhaps you billed me for someone else's mower repair and this is just a terrible but solvable misunderstanding or perhaps you just posted an all purpose reply in the interest of saving time?

not sure my first review posted. Do not buy or deal with True on any level. This is not an honest…read morebusiness man. Bought a tractor he delivered it and told me he went through it oil, plugs, filters etc. I told him I needed it for snow he told me it runs great and in great condition any problems let him know. I called the local mower shop to have them check it out on 4/24/26 the day after I bought it. He couldn't fit me until 2 weeks later, 2 weeks ( so just about 4 weeks now not quite) the local guy calls me to tell me the tractor was in a fire, the engine swapped out and there is water in the engine oil.Not good so I called True who had several responses, I must have left it out in the rain, he doesn't know anything about it, it is an As is sale. He proceeded to send me a text and wanted to talk to my local guy.my local guy wants nothing to do with him feels he gives small engine repair guys a bad reputation. i wanted him to work with me but he just did want to be accountable and play the blame game.

From the owner: TrueRepair is a Mobile Small Engine Repair Service Located in Salem CT…read more We offer: Diagnostics Engine tune-ups and oil changes Servicing and safety checks Engine repairs for lawn mowers, ATV's, chainsaws, compact tractors, side-by-sides, and more! We service all brands and specialize in John Deere, Cubcadet, Craftsman, Ariens, Toro, Scag, and many more!

Best spot to get John Deere stuff on this side of the Hudson valley. This is a knowledgeable,…read morefamily-run buisness that takes pride in their work. The store itself is old school (which is part of the charm) and they stock most everything you need for your JD and Stihl stuff, from OEM parts to the latest big machines. The repair department is top notch and I never feel like I'm being cheated (like at some other places nearby). The staff is super friendly (more so than the owners). Ask for big A!

Owner has a bad attitude. Don't like going in the place. There is another friendly dealer up the…read moreroad, with a quality franchise.

OH MY GOD TOM IS HANDS DOWN THE BEST! I'm not one for reviews but this guy deserves all the…read morebusiness in this town/ even if you're passing through. My partners alternator needed to be changed and nobody was available for the next 2 weeks and we're not from upstate we had to get back to Brooklyn by the nighttime and Tom was the only one who helped us even after his shop hours! He wanted to do everything he can to get us back to Brooklyn, after he switched the alternator for us, he also filled up our fluids just because he knew the long drive we were about to make he didn't want us getting stuck! He was the kindest man and probably has the best prices in this town, you wouldn't regret bringing your car to him. Other than fixing our problem he was a great person in general we got to know each other the few hours we were there and he is one amazing guy with such a sweet soul. I hope he gets all the business and support he deserves, also he has the cutest dogs so if you're a dog person you're in for a real treat lol

I gave my lawn mower to Jim on the first week of APRIL. He said he would fix it when restrictions…read morehave been lifted. But I've called and called and even went there in person but no answer and no one is ever at the shop. I just want my lawn mower back because I'll go to someone else to get it fixed. I think this is unprofessional and bad customer service. At least let me know what's going on or give me an update. Don't leave me hanging or not return my messages or even answer the door. Both cars are always in the driveway, so I know he's home.

Best service best prices and knowledgeable staff !!! Bought a 372xp . Saw was set up right and…read morebacked by a honest mans word .