Great team- easy communication...seamless pick up and handoff...will book with them againread more

I rented a boat from Tony and it was a great experience and the boat ran perfect and was ready when…read moreI arrived with no BS. Tony is a standup guy. I have a boat but it only carries a certain amount of passengers so I need to rent one to take the family out one day not just in our backyard as we live on the water. Not only is Tony a good businessman but he's a great boat mechanic and has worked on my boat that I have in the water many times. I would definitely have him service my boat again and rent a boat from him. I don't know how he does it but continue to do what you're doing because you're doing a great job, thanks again for your amazing service, punctuality, and communication.

The captain was great! She was extremely knowledgeable and attentive to our needs. The boat ride…read morewas smooth and enjoyable. The moscato was nice and cold and the glasses she provided us were as clean as a whistle.

Excellence all the way around. Selecting the tour, confirming pets are OK through a quick call…read morespeaking to a real person, booking it, punctuality of the captain, and Lisa was an amazing captain!! Highly recommend this comfortable and affordable experience!

Terrible experience. Boat itself was in fair shape at best. Outside cover of engine shaft was…read morefalling off and cracked. Had a family outing of all boat owners. Best part was when we got back to the dock, one of the employees (young kid, dark brown hair)who docked the boat grabbed it by the Bimini in the wind during docking and claimed we had broken it. From that point forward customer service was appalling. They took the $1500 security deposit and never gave it back. Seemed as if it was a scam all along.

Went to the Pompano Beach location off Atlantic. I got a 21 foot boat for the intracoastal and the…read moreocean. Patrick was in charge. The orientation was a touch over the top (I have rented boats on the intracoastal before) but that was ok. My issue came with the end of the trip. He used my camera to take a pic of the prop and when I came back it was as shiny as when I left. Over the top, the other boat rental places don't do that. Also, I had paid around $329 for the trip and opted for the $65 collision waiver and when I returned stupid me wasn't aware of the $25 EXTRA charge for gas, another thing other places DON'T DO. After that Patrick had the audacity to inform me that the world of boat rentals is VERY competitive and he would appreciate a tip. A fishing charter guy? Sure. They work hard. A guy doing a boat orientation and pulling it in? Give me a break. I will NEVER go back to this place AND I am not Mr. I Live To Screw Over Businesses as you can tell by my using yelp for a long time and NEVER writing a review.

We had family and friends in town for the 4th of July weekend so we wanted to do something fun. My…read morehusband booked this catamaran trip and we were stoked to check it out. We went on July 3rd on a Sunday and it was a beautiful day out. Sunny with 10% chance of rain, which is good for summer in Florida. The weather was perfect. We arrived to Bahia Mar Marina and checked in at the Tropical Sailing office by the main entrance, located behind Market Cafe. Once we checked in, we went over to the marina where the catamaran was located. There was a group total of maybe 30 people on our cruise. Our captain was Ernesto aka "E" and then Nick who was the bartender/first mate. E and Nick were awesome. E had jokes all day long and was so good about informing everyone about rules and things to do and not do. Nick was so good catering to our kids, we had 13 people total in our party and 7 of those were kids. He was great about tending to them and making sure the kids were happy for the duration of the cruise They offered free snacks, bottled water and sodas with the ticket price. You could open a tab and buy alcoholic beverages during the cruise. They had beer, White Claw and wine. Very affordable prices. Worth it if you want to drink. We sailed to Fort Lauderdale Beach area in the middle of the ocean and they put out the water mat and trampoline. And the water slide was in full effect. We got to hang and lounge here for maybe 1-2 hours? Hard to say as we didn't keep track of time and we were too busy having fun to notice. It was a good amount of time though for everyone to jump in the water and play. When it was time to leave, E and Nick pulled everything out of the water while most of us lounged on the net. You can only lay on the net when the catamaran is not moving. We sailed back to the marina and almost everyone was passed out and dunzo! What an awesome day on the catamaran. Great fun had by all. Thanks E and Nick for taking care of us. You guys rocked and make this cruise so much better! Thank you. We'll recruit more people and we'll be back soon!

Absolutely not worth the money. Crew Was nice, but this…read moretrip was LAME!!!! Almost $600 for 5 people, SAVE your money!!!!

Will not rent from this company again…read more 1) Very hard to find--The address on their website isn't their actual location. They have no office or building for check in and they have no signage at the marina. After calling (with no answer), and walking around the marina for 30 minutes we finally found someone who pointed us in the right direction. Turns out they just rent a boat slip at the marina where they park their (one?) boat. Because of the confusion, we got on the water 30 minutes late and were charged an extra $100 for it. 2) Poorly maintained and dirty boat--Engine and throttle malfunctioned. We had to turn off the engine, let it sit, and restart a few times to get it to work "properly ". 3) Safety Hazards-- the arm rest was torn off, and had exposed upholstery staples. We had our dogs with us and I had to use a towel to keep it covered so they wouldn't injure themselves. The swim step ladder was unusable. Trying to get back on a boat without a ladder is near impossible and my husband and I both slipped and fell trying to get back on the boat. Ended up with a black and blue chin and knee! The only reason I didn't give them less than two stars is because even with all the issues, we had an enjoyable day on the water.

Had an amazing day using a pontoon boat from here. Rented it online. Process was totally smooth and…read moreeasy. Prices were clear. Communication from them was excellent. The boat was clean and we had a great day. Only negatives...the radio was broken and they took about 1/2 an hour to fix it so we left 1/2 an hour late. But they really didn't seem to care too much what time we came back in, so it was fine. Also, they didn't really seem to know anything about boating rules. They couldn't answer even the most simple questions. If you don't know how to drive a boat and some simple basic boat stuff, you're going to have a little trouble. But it was a fun day

Super experience. The Owner/Captain Martha is very knowledgeable and hospitable and she does a…read moregreat job guiding the tour while navigating the very cool Gondola. We have been on this several times through the years. Very special experience and convenient for parking and a short scenic walk.

This was one of the best experiences I've had! Came with my besties celebrating my birthday! I've…read morebeen wanting to do this for a very long time. Found out this is an authentic Italian Gondola brought over from Italy. Met Captain Martha & the gondolier- Gianni. We are going to do this again real soon! I'll let my pics speak for themselves!!! Absolutely the best Birthday I've ever had!

I can't say enough about Captain Jack. He really made us feel at home on his boat and had all kinds…read moreof interesting information about the homes and boats along the canals of Fort Lauderdale. Seeing the city from the water was much more interesting than we anticipated. We will definitely be cruising with him again.

I am appreciative of the captain waiting for our late group to come but then he seemed to make up…read morefor lost time by going too fast. The boat was very crowded with not enough seats for everyone and people were falling all over the place. The water was very choppy and not a good time for beginner snorkelers to be out there. You had to swim very far away from the boat to see anything and my group was too scared for that so we didn't see anything in the water. I ended up with a big bruise on my calf from trying to climb the ladder out of the water with flippers on. They should have warned us about that, to take them off first.

This was a great excursion and better than the beach. It was like swimming in a fish tank! Plus…read moreDylan and Luis made sure safety was a priority. They kept us safe and made sure we saw some really cool fish.

We took the first boat out this morning. We provide this rating based off the information on…read morewebsite and details prior to booking, viewing glass (one companion did not snorkel), was advised to get to shop to share my concerns; however, one of my companions was in a rush to leave so I'm sharing here, and level of confidence if we needed help in the water. We beginners had expectations based on what was presented and these expectations weren't met; such as correct arrival time and its purpose (we could have arrived at 10:00), wearing a swim cap, sunscreen to wear to protect the reefs, when to take Dramamine. After inquiring about it when we were out on the water. First mate John discussed the timing of when to use Dramamine (night before and an hour or hour and a half before getting on boat) and that there is not any on the the boat and it would not be effective. Dramime instructions should be just as clear as the waiver that if you take this risk no one is responsible for the outcome and it extends to your heirs. He further stated I would need to go to "the shop" to pick up the Dramamine that was purchased while booking in addition to speaking to them about detailed preparation instructions. We did appreciate the Captain saying that he would provide something to smell and suggested focusing on a particular thing if motion sickness occurs. I did not get the vibe that first mate John was prepared or willing to go in the water to rescue if he had to. I did not stay in water long, I could not relax as I had a hard time with blowing air out, and inhaling salt water. I attempted twice and exhausted myself. In those brief moments I saw grey or silver fish, nothing as beautiful as when I was in the ocean years ago (pollution sure has damaged this ecosystem) . My two other companions stayed out for a little bit and did not see a variety of fish, or any other marine life that wows. The two viewing squares were not clear like glass. A disappointment for our companion that did not snorkel. Captain was clear on his instructions and expectations! When we ended the the Captain mentioned buying things to protect the reefs; I want to reiterate I do not recall this being communicated prior to booking. My hope is that beginners see this and are more informed than we were and that those responsible for updating instructions would include these tips.