Unfortunately, this business offers NO customer service. We sent emails and tried to call with No…read moreresponse. We arrived at opening time and were rudely greeted with "you don't have an appointment?" The information on the apartment guide was completely false in terms of availability . Furthermore, we were told that the application would take as much as 120 days to approve. So without explanation, I think this is a different animal. Maybe it is all income qualified through the affordable housing program, but not available for cash customers. I think they could put up notices of explanation to help avoid folks driving a bazillion miles based upon inaccuracies found on the subscription apartment finding services. They should remove their listing from these services and replace their rude representative. It is a lovely property and will be, but not with present management.

this place is a waste in time the appacation process takes months the mangment team is rude…read moreunprofessionalessional they talk bad about each other the papaerwork in the office is sloppy. they want to know everything about your personal life bank,Family members, who you married to . managment is all in you personal business.WITHOUT viewing the unit.. lets not forget you will pay all cost to move in upfront without a real appoval. if you get denied after wating 30days to get appoved. it takes 60 days to refund your money. this is a low income property with sloppy managment lets not forget about the family that lost thier life behind drugs fentaly at this apartment complex. dont waste you time . run run run dont fall for the low move in cost its a headach you might not get appoved anyways.

The people that were hired to manage this property are horrible and they take away from any…read moreenjoyment. The Ana lady is very incompetent and only cares about people of a certain race. Everyone else is very self-serving. This property is way too expensive for what you get (or don't). There are more worthy options in the GVR area that won't leave you feeling driven out of your mind.

My name is Richard and I've lived in my apartment for about a year now and I've posted a review on…read moregoogle how great this place is. I stand on that today as well. these are very nice apartments, and they are new. I was the first one to live in mine. The experience has been so great. I will break down the pros and cons of this place. 1. That Ana in the office is amazing . I smile everytime I see her because she has great energy . I needed something very important. And she was professional and followed every step letting me know she had to speak with her manager first. 2. The property manager is just as great and had such a good personality. She's very humbled and does not put off the vibe that she's the boss but instead treats you like family. Someone delivered my package to the wrong apartment complex and she went all the way over there to get it for me and I gave her permission to put it in my apartment, and when I got home it was there. Something she totally did not have to do. 3. The maintenance guy- coolest guy ever. I've never seen a maintenance person so much in my life. meaning he is just walking around the community making sure everything on the outside is always OK but is always there and has handled every situation immediately. most times I never have any issues just basic stuff like maybe water filter. IF I WAS'NT Eventually buying a house I'd stay here. If you don't believe me, go check out their amenities. This place is epic.

Update on review did my part to slow package room thefts ijust have all delveries to ups store,…read moreupside here is the great maintance team, the young ladies in the office do a good job, the package room thefts fall on owners of complex

I've been trying to get my refund since Aug 2 and was informed manager will be in on Aug 5 To…read moreprocess. It is now Aug 19 and I'm being told manager is on PTO and the leasing consultant Melissa informed me she herself will not be back in office until Friday 8/22 and MAY have an update. No reassurance whatsoever just "MAY" have an update. How do yall go 2 weeks+ without resolving an Issue? What's more frustrating is being told one thing and then another thing 2 weeks later. GET IT TOGETHER ALFA CHARLIE LEASING TEAM.

I scouted this place for over a year before signing a lease. I wanted to be sure that if there…read morewere going to be any problems for residents, they would be resolved before I rented here. I knew a few people who lived at Deco, and I consistently scoured the web for any negative issue. To my pleasant surprise, I never became aware of any significant problem. I have been living here happily since May. I have had two small maintenance-related issues, and the facilities staff were inordinately prompt in resolving them. Everyone on the staff is kind and professional. Virtually every resident I've encountered is likewise kind and welcoming. I highly recommend this complex to anyone seeking incredible value at a very reasonable price!

Unless u like sleeping in ur bed then suddenly feeling someone standing over u to rapped. Id avoid…read morethis place. I was sleeping in the night when the maintenance entered with his company key and rapped me.

Am amazing comfortable place to live the only down part is a lot of the residents have more than…read more2-3 cars and there is a limited of parking and the have the extra parking lots facing west but they are too small I am afraid someday someone will not care and will hit and scratch my car. The pool, gym barbecue areas and the study/ hangout spaces are always clean and well taken care off.

Horrible staff interactions, patchy maintenance work, and an awful ownership team. I wouldn't trust…read moreanyone associated with this company.

More roaches and they sprayed my crib 1x!! Don't move into these cos management doesn't care that I…read morehave 2 babies that keep getting sick roaches are a health hazard

Terrible apartment complex! Do not rent here if you want good communication, to be heard in any way…read moreby the leasing office or if you value your sleep! The tenants here are so loud all hours of the night and nothing will be done. This new management is terrible and nobody returns calls. I have been trying to get ahold of someone at the front office about a complaint for the last 6 months and nobody will talk to me. These apartments used to be so nice and the front desk was great but now that's not the case at all. Run while you can and don't rent here! I can't wait for my lease to end so I can get the hell out of here!!

Trying to reach out to them for a rental verification and I am getting no response. The 2 phone…read morenumbers listed go to voicemail immediately after the message tree - doesn't matter which number you select, they all go straight to voicemail-including the one for a maintenance emergency. I would really appreciate to speak with a human when I call on the phone or to get a response within 24 hours. Still no response to email either. Not sure how people actually get a place to rent here.

**Unaddressed Safety Issues - Building 2**…read more On Jan. 21, 2025, around midnight in Building 2, my neighbor's intoxicated family member in Unit 301 began yelling, kicking, and pounding on my door, as well as the doors of other nearby tenants. I had to brace my door to prevent him from kicking it open. Concerned for our safety and the safety of my children, who were sleeping at the time, my wife and I called the police. They arrived, arrested him, and took him away. He also left blood splatter in front of my apartment door, which still remains there. Two days later, my wife and I noticed that he had been released. Since then, we haven't been able to sleep well and have been feeling unsafe in our apartment. My wife reported the incident to the office staff (assistant manager), expressing her concern and stating that we no longer feel safe, especially since we have children. She also mentioned that we are considering breaking our lease because of our safety concerns. However, the office staff my wife spoke to showed no concern and failed to take any action when she informed them about the blood left on the floor in front of our door. Despite her request for cleanup, it still remains. It's clear that management is more focused on collecting rent than on tenant well-being. **Issue #2:** - Management requires tenants to pay for trash disposal, but my trash is hardly ever removed, and I have been disposing of it myself. - The elevators are still unsafe and not functioning properly. They continue to shake, indicating that management does not care about tenant safety. - The hallways are perpetually filthy and emit a foul odor. Don't be deceived by the pictures posted online. - Fire alarms have been going off late at night and early in the morning without any fire or smoke detected. This is a significant nuisance, especially for children who need to sleep for school and others who work. - During our time living in this apartment complex, we have frequently witnessed and heard fights or disputes occurring late at night or in the early morning hours, which are extremely disruptive. Despite raising this ongoing issue, no action has been taken to address it. On multiple occasions, I have had to open my balcony door to ask them to be quiet, and I have also called the police, but these actions have not resolved the problem. I am contemplating seeking legal advice since we have expressed our concerns for safety, but management insists that we cannot break our lease and that we are not allowed to defend ourselves in case of a break-in or if we are threatened by our disruptive neighbor. I will also report the issues and concerns expressed by myself and other tenants regarding a possible inspection needed for safety, environmental, and health hazards that have gone unresolved throughout the entire apartment complex

Alex, the maintenance man came the same day and worked on it for like a good hour and a half, he…read morewas not able to fix it so he referred a specialist. I am very happy with the and nova apartments , Jessica the assistant manager is amazing she tackles every situation right away.

Love my apartment. Clean grounds. Great quiet neighbors easy to make payments. Highly recommendread more

I recently rented a unit at Solaire Apartments in Brighton, Colorado. Jacki was the leasing…read moreconsultant who handled everything from the initial meeting through the walk-through of my unit. She was courteous, knowledgeable and proficient throughout the process, and everything ran smoothly. In addition to Jacki's professionalism, I was impressed with the overall management of the complex and the property manager herself. As the property manager, Santazia is kind and capable of her position.

The management is a joke no communication when there is a problem but when they need something from…read moreyou they hound you like it's nobodys business for