I only give one star because zero wasn't an option. My family is a multi-generational,…read moremulti-decade loyal Cindy's customer. My father brought a huge corporate account to Cindys, which they made A LOT of money from. He had a personal relationship with the owners, which kept us loyal for decades. After my father passed, the company cut tie with Cindy's. I was devastated and didn't understand why. Cindy's always gave us the best service. Recently I found out why relations were cut. Cindy's has really changed and no longer provides the great customer service they once did. I placed a very important order for an event on the mainland to be shipped out and arrive a day before the event. I placed the order over a month in advance and was promised it would be just fine and well taken care of. Well, when the week of the event came, I called every day, multiple times a day, just to confirm everything. They won't answer their phones. I sent emails and messages through their website. Those also went unanswered. I even went to the store in person before work at 6am, nut it wasn't open yet. I had no way of getting in touch with them and wondered if they had shut down. I had to go on the faith that they have always provided us stellar service in the past. I was so wrong. Cindy's completely forgot to send my order at all, and left me without anything, the day before the event. The amount of stress I went through trying to find a florist on the mainland to provide lei was insane. Cindy's finally answered my many messages the day before. They said they could try to overnight my order that they forgot, but there were no promises it would get there on time, since the event was on a Saturday. I still have not been sent a receipt from them, which I asked for multiple times, or confirmation of the mailing. The lei did go, and my credit card got a huge charge, but without the receipt, I don't even know what I paid them for. And really, after all they put us through, they should have comped the order. My dad would be rolling in his grave to know how far downhill the company that he loved to support has gone. As for me, I will be taking my business elsewhere. I do truly hope they can get it together and grow back into the great company they once were.

I told my boss I needed a vacation. She said "Hawaii not?"…read more Get it? GET IT!? Throughout my trip to Oahu, everyone had me feeling lei-vely. Thank you, Twinsie "Auntie" Nadine C., for showing me love and introducing me to tuberose. I am a HUGE fan of tuberose now! I was thoughtfully blessed with some leis here and wow do I feel loved! Gorgeous, fragrant, and they lasted the whole trip with a light spritz of water in a bag and popped into the refrigerator. I even got to check the place out while we were leaving Chinatown. It's a cozy shop and you can tell they are very much well loved. What else can be said? Come here and get all your leis here. Nothing like getting lei'd by Cindy. This place is a daffodil-ight!

Twinsie "Auntie" Nadine C. is the pua to my la'au…read more Throughout my trip to Oahu, everyone had me feeling lei-vely. Especially Nadine C.! Thank you, Twinsie "Auntie" Nadine C., for gifting me the most gorgeous Lei Po'o. I wore it on my birthday and felt ridiculously loved. Multiple staff at Arancino at The Kahala complimented me on the head garland and I was tickled. I even took it with me to Waikiki beach to take photos with it. Gorgeous, lightly fragrant, and it lasted the whole trip with a light spritz of water in a bag and popped into the refrigerator. What else can be said? Come here and get all your leis here. This place is a daffodil-ight!

Top of the list for lei…read more This family is so friendly, and their lei is always beautiful. They are a staple in the Chinatown community.

Wow, 80 years, Watanabe floral is celebrating 80- Congrats on this huge milestone! They have an…read more80th celebration tomorrow, 7/18, with street eats food truck, Eden In Love Watanabe Floral collab, Olive Branch Hawaii Pop-Up, In store flower bar, 1 dozen medium roses for $9.99 & 5 for $10. anthurim sale. Watanabe Floral is Hawaii's largest full service floral shop since 1946, and my favorite shop. I try to visit here at least once a week to pick up roses/florals for my 2 vases, this help me think of a special person in my life who Loves floral. This place is such a happy vibe place/feeling, once you enter you will know what I mean. I just love the decor, so colorful, cheerful, so happy! I remember the very first time when I brought my mom here, I could see her happy face, I had to snap a photo of her at front of store. My recent visit I picked 10 colorful roses for my vase and also had to pick up a Birthday gift. Loved looking at all the orchids, picking one was hard. Watanabe has everything here, not only floral needs, you can just do your one stop gift shopping her. Like a local Hallmark with all the trinkets, gifts, snacks, jewelry, some very unique items that I never seen before. I came across the handmade crochet items and couldn't pass up on the bird and flower key chain, had to get them. They have very great vendors they purchase from, that's a great for supporting local! All in all, I just love shopping here! Don't forget - Mon-Sat. 9-4 & closed on Sundays! May your life be as beautiful as the flowers you give, spread happiness and joy with flowers!!

I've ordered from this company multiple times because I live off-island and rely on them to deliver…read moreflowers to my mom for special occasions and holidays. Up until now, they've always done a great job, but this recent experience for Mother's Day was extremely disappointing. First, the delivery driver brought the wrong bouquet. I paid $209.41 (including delivery), but my mom received a bouquet that was clearly not what I ordered later confirmed to be a lower priced arrangement. I had to call customer service, who then contacted the driver immediately. While I appreciate that they responded quickly, it still took about 47 minutes for the driver to return, take back the incorrect bouquet, and retrieve the correct one from the truck. When the correct arrangement finally arrived, the presentation was still off. The vase was too short for the flowers, making the bouquet look unbalanced and like it was falling out. For over $200, I expected much better attention to detail and quality. On top of that, the company advertised "free delivery," but that only applied to very limited areas on the island. I still had to pay a delivery fee despite the initial mistake being entirely on their end, which felt misleading. Overall, this was a frustrating and disappointing experience, especially for a special occasion like Mother's Day. I've had good experiences before, but this one really missed the mark.

their store front is HUGE so a lot of storage space for flowers of all kinds…read moreplus they had a huge selection for my wife and I for our big day! distributor pricing was great and competitive with other shops easy to communicate with don't hesitate to contact them

We needed flowers for my aunt's memorial service. Shelby was so helpful and walked us into the…read moreflower room and showed us all the flowers that we could order. She patiently wrote down the prices of all the flowers we liked. We were able to think about it and order over the phone. The flowers were beautiful and arrived on time. Shelby and her sister run the store. High quality family business!

Patty's Floral provided us the 1) beautiful Haku, 2) a ti leaf maile lei with white dendrobium…read moreorchids to decorate a large 8x12 picture and urn. This was for my husband's Celebration of Life. In addition we ordered several leis for the trio musicians. The service, florals and delivery were excellent.

I wanted a bright tropical pink arrangement and Patty created exactly that. It hasn't even fully…read moreblossomed yet and it's already so pretty!!!

Le Flowers is the go-to place for me and my wife. Every time there's a special occasion, we get a…read morelei from here. Of course the last time I needed a lei in a pinch and was complaining about the lack of options in Chinatown, of course my wife told me "That's why we go to Le Flowers!" And she's right lol. Easy parking, well stocked with a variety of leis, friendly and quick service, and reasonable prices. One less thing to stress about when lei purchasing is made easy and there's a lot of choices. Highly recommend!

Always great service Large selection of flowers for Cemetary…read morevisits and leis for parties. Good value for leis under $25

The arrangements at The Blooming Pot are absolutely gorgeous. Joann puts her heart into her work…read moreand it really shows. There's ample parking and they offer delivery as well. I highly recommend!

It was one of my friend's birthday and I wanted to send her some flowers. Went on trusty Yelp to…read morefind a florist and came across The Blooming Pot. At first, I thought it may be an issue since I live in California, but the minute I connected with Joann at The Blooming Pot, she made the communication and transaction completely seamless. I gave her my price point, color theme, and choice of flowers and on the day of my friend's birthday, she made a beautiful birthday arrangement and delivered it right to her. Totally recommend Joann at The Blooming Pot.

We had flowers sent to my mom for her birthday and she loved them!! I just added a note to them…read morethat I wanted it to be fun and they did a great job. The flower arrangement was absolutely stunning. Will definitely order here again!

Gentle Beast Flower is hands-down the best florist ever. I've tried almost all of them on the…read moreisland. Kai is incredibly easy to work with--responsive, thoughtful, and genuinely cares about bringing your vision to life. The arrangements are absolutely beautiful with a unique style that feels both elegant and personal. Every detail is handled with care, and the flowers are always fresh and stunning. If you want something special for any occasion, this is the place. Highly recommend!

Hands down the best customer service and truly beautiful leis!…read more Cindy and Alexis put in the extra effort and time to make sure your arrangement and delivery is just right. Very thorough communication and follow up! Mahalo, Honolulu Flower Lady!

I try to support small businesses but if you dont get back to me, esp when its time sensitive, I'll…read morego else where. Back & forth text with me following up. Ready to place order & pay. No response. Got text saying she'll call when store opens next day. I'm still no call.

I called only a couple days before a funeral service and Eileen was able to accommodate my request…read more In addition, I had some requests for a custom ribbon and she made an extra effort to get that done for me, even though we were pressed for time. I felt so last minute, but she didn't make me feel like I was imposing...another florist in the area did, which is why I so much appreciate Eileen and her patience. She has an extensive Instagram page, showing all her previous recent work, which made it easy to decide on exactly what style and florals I wanted. Without me asking, she sent me photos of the ribbon, card and later the arrangement once it was delivered. The arrangement turned out beautifully, just as her and I planned. The exact florals I requested were featured. The size of the funeral spray was large, which I really am grateful for, as the funeral only ended up having 2 sprays. It filled the room with love so well. Overall I highly recommend. Also, I am on the mainland, so doing this all over the phone, text and email was surprisingly easy. A+ class act, thank you so much Eileen!

Wonderful Florist!!…read more This Florist is the most accommodating florist I have ever used! I called from out of state and placed an order in the afternoon at around 1:30 pm (Hawaii time). They were able to put together a wonderful living orchid and balloon combination and get it delivered that afternoon to my relative in hospice care. Such wonderful service at a very reasonable cost! A true high value for the money spent! Super nice people to talk to over the phone and VERY accommodating as well! I will use this florist whenever I need to have flowers delivered in Hawaii! Thank you very very much for the spectacular service!!