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    Pinnacle Accounting

    5.0 (1 review)
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    Services - Pinnacle Accounting

    Accountants

    Payroll services

    Audit and conflict resolution support

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    PrimePay

    PrimePay

    1.0
    (1 review)

    PRIMEPAY DISHONOR THEIR AGREEMENT…read more PrimePay is the worst company we have done business with in the 13 years of our existence as a company. They are slippery and incompetent. They lie all the time. Starting April 2013 PrimePay took over from Paychex who had done our payroll for years. PrimePay's regional VP promised us in writing that PrimePay would obtain our first quarter (1Q) payroll data from Paychex to process our taxes; he assured us such transfer of info was standard procedure in the payroll industry. We introduced PrimePay to our Paychex contact, and PrimePay emailed us to confirm they had connected with the Paychex and "We are all set to p/up (pick up) your payroll reports from Paychex on the 29th." Alas, PrimePay lied to us, and not for the first or last time! Later we learned that PrimePay did NOT obtain our 1Q payroll data from Paychex after all! PrimePay proceeded to use incomplete payroll figures (w/out 1Q data) to prepare our 2013 tax reports. As a result, such reports were incorrect, and all sorts of queries are now arising from that incredible act of negligence and dishonesty by PrimePay. When the first query came and we sent it to PrimePay, they sent back an incredible reply by email: "We were not given copies of the 1Q returns therefore cannot correct the issue." (That was a lie: they never tried to obtain our 1Q payroll data from Paychex, despite their written pledge.) We told them we would hold them fully responsible for any tax problems arising from their negligence. FROM THAT INCIDENT AND MANY OTHERS WE LEARNED THE FOLLOWING LESSONS ABOUT PRIMEPAY: (1) THEY ARE INCREDIBLY INEPT, AND (2) THEY ARE DISINGENUOUS IN ALWAYS PASSING THE BUCK--UNLESS YOU HOLD THEIR FEET TO THE FIRE.

    From the owner: Payroll Processing, Payroll Tax Filing & Business Services - PrimePay offers a suite of payroll and…read morebusiness services to increase workplace productivity, avoid compliance issues & support your needs.

    Ahola Payroll & HR Solutions

    Ahola Payroll & HR Solutions

    1.6
    (12 reviews)

    I suppose, if I really tried, I could probably do my OWN payroll. Yeah. Like I can do my own…read moreclimbing of Aconcagua. Or run my own 9.8 100 meters. Or remember the lyrics to any song with more than ten words. So, I don't. I just let Ahola take care of all that. (The payroll, not the climbing/running/remembering part.) And they do just a swell job, too, with all the messy paperwork e-mailed every pay period, hard copy snail mailed, end of quarter stuff, end of year stuff. It's so easy, some weeks I just stay in bed, watching Oprah and eating SnackWells. "YOU get SnackWells! And YOU get SnackWells! And YOU..." Here's another aspect of their business, as you can see from the Ohio Historical Marker outside their office and pictured with this review: They are a family-founded company. and they are local. So even my payroll is free-range locavore. How sweet is that, I must ask? And when I have some problem with payroll, as I did just this morning, I can waltz right in and speak with my representative, who remembers me, and my family, and my business, and I don't have to press seven to speak with someone who is pre-ignoring my problem. Humans, working with humans. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Berkshire Hathaway CEO Warren Buffet

    The AHOLA Payroll Service and their HCM System (iSolve) are great. It's a great family owned…read morecompany which is why we selected AHOLA, in addition to the many referrals we received from other local business owners. They have always gone the extra mile for our business and have always been quick to resolve any issue or questions we might have. I recently implemented their iSolve HIRE portal and it's a great all inclusive system. AHOLA did have a recent issue on October 25, 2019 with the 3rd party ACH (Automated Clearing House) which handles electronic transfers throughout the U.S.. However, the team at AHOLA worked throughout the night and the weekend to resolve the issues, forming new partnerships to ensure this issue never happens again. How any companies out there would go that extra mile to implement corrective action so quickly and only losing one business day. It's a testament to their business resolve and as a Human Resource Manager, I am glad to have them and their resources available to me.

    Everstaff

    Everstaff

    1.0
    (2 reviews)

    Everstaff is a tough company to be employed under. They never answer phone calls or emails the…read morefirst or second or third attempt. My rep puts blame on everything else but herself and her department for each time they don't register pto or short you on your pay and claim they'll make it up next check. Their employee portal gives you zero information about your assignment. The paystubs lack all kinds of information and show the bare minimum of information. They don't give you a way to see your hours worked or logged. They claim it's all up to the employer. I guess it's cheaper to hire a headache of a company rather than pay your employees outright for overtime they've earned! Everstaff as a whole doesn't offer any benefits. If they do they never answered my email or shared links to where I can access them. Overall I'm disheartened to work under them. I like my job post but feel annoyed and upset with the constant battle the staffing agency offers.

    I just recently applied for a job position on this job site called Zip Recruiter. Few days later I…read moreget a phone call from a Recruiter from Everstaff. They left me a message and text me stating that they received my application for what I applied for. I called them back to return their call and no answer so I left a voicemail message along with my name and call back number but no one called me back. I called back again but no answer left another voicemail message along with my name and phone and email address but they didn't call me back. I even text them to tell me to call me when they are available but no reply back. So today I called them earlier this morning again no answer but I didn't leave them a message but I did reach out one last time but this time I reached out to the operator to have them to connect me to that person and they answered. "Hmmmm!" To sum it all up... It was a complete waste of my time because they were like your resume doesn't match our client qualifications but we can keep your resume on file for future opportunities.... I'm like after I submitted my job application to that position they seen my full resume before they decided to reach out to me so WHY WOULD YOU REACH OUT TO ME DIRECTLY IF MY RESUME DIDN'T MATCH NOR MEET YOUR CLIENT QUALIFICATIONS !!!!!????!! SMDH !!!? That's Complete BS to me! That's the reason they got 2 dry stars on the reviews because they have some very unprofessional job recruiters who clearly doesn't take their job seriously nor their clients needs. Please don't apply to none of their job postings because they will never call you and if they do call you they will waste your time. Ain't nobody got time for that.

    Pinnacle Accounting - accountants - Updated July 2026

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