The owner is literally mentally ill. She will strike…read moreherself in front of clients, have outbursts of crying. She does not return calls. Every season she fake an illness after April 15th and goes missing for long periods of time. I hope she gets the help she needs but the turn around to get anything done should be a week or so, not several months. The cheaper price isn't worth the degraded service.

Expensive and completely forgot I had tax documents with them. Set up an appointment and got there…read moreand she didn't know I had one. Worst part is it was scheduled with her.

They the expertise in many accounting area and friendly staff to help…read more Have multi companies that i need help on plus my issues on social security has wprked well with their team

Originally would have my taxes done by Ta Check at the Fairview office, they could not do them…read morebecause of a family issue. I ended up going to their Parma satellite. Sean was my tax preparer, after doing my taxes I had penalties from CCA, state of Ohio, and the federal tax service. I ended up trying to call Sean without a return phone call. I called him three times. I ended up stopping in his office. The secretary went to tell him I was there and I overheard him talking to her stating "this guy called me three F-ing times" After hearing that I walked out. Sean still did not call me, The secretary did. this experience was horrible. On top of that I was charged $500 for my tax return... I will never be back.

From the owner: Our employees are both tax professionals and financial planners. Due to our unique perspective as…read moretax and financial advisors, we are able to offer you proven tax reduction and planning strategies for your future.

Very nice staff…read more Simple process if you're a repeat customer. They were able to get my taxes done in about a week and a half.

Filed my taxes years ago with them, then I find out that they never filed them. When I called to…read moreinquire about what happened, they told me that they wont be able to look into it until May & it's currently February. I don't recommend doing business with them at all.

Very professional and knowledgeable. Have been using their services for years and am very pleased…read more Very responsive if you have any questions.

I cannot recommend this company. Had an extension and provided docs in early September. A lower…read morelevel employee other than who I submitted everything to worked on them. I provided notes for some local things that were not heeded. They also made a decision without my approval to apply a refund to the next year's taxes instead of having the money refunded now. Took them to task for the poor service, and then they refused to finish the filing wasting over 2 weeks of time with the deadline approaching. I have fired this company and will be taking my business elsewhere. They were told they would have bigger problems over this, which they responded to by threatening to file a police report (a report for what exactly, I don't know). I'm not sure how they treat their other clients, but I had an extremely bad experience.

He raised my bill from $150 to $275 in a couple years with no explanation. He simply popped off a…read moreprice from his head at the end of the session each year. Nothing changed with my tax situation. His price hikes forced me to find another preparer.

True North Tax Services is VERY VERY expensive....they charge me more than TWICE as much (on an…read morehourly basis) as my board certified Medical Doctor for 10 to 15 minutes of easy work (just fill in the numbers....the computer does the rest). Do they really think their time is more valuable than a highly educated Medical Doctor??? I think NOT!!!

Liberty tax was awesome . Highly recommend them for all tax…read morefilings. My 2025 taxes was zero owed to IRS this year. Thanks to Liberty Tax great tax preparation

I wanted to post a review because I really think these guys know what they're doing. I've done H&R…read moreBlock, and even attempted to do my taxes by myself this year but I actually had to have someone fix them!! I've used Liberty at Detroit for a few years now and it's totally painless. They're really nice and will explain anything I don't understand. I'll be back again this year....