Cancel

    Open app

    Search

    Pinnacle Advanced Primary Care

    5.0 (2 reviews)
    Closed Closed

    Pinnacle Advanced Primary Care Photos

    You might also consider

    Recommended Reviews - Pinnacle Advanced Primary Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Pam B.
    0
    13
    0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pinnacle Advanced Primary Care

    You might also consider

    Verify this business for free

    People searched for Family Practice 924 times last month within 15 miles of this business.

    Verify this business

    Optum

    Optum

    1.7(32 reviews)
    0.6 mi

    I have been coming here for years. Maybe it's time to find a new primary. Second year in a row that…read moremy lab order was not given to the in-house Labcorp clinic. Had to wait in line until someone said there was no lab order for my annual wellness exam. Then had to stand in a different line to have someone print out my lab order. Spent an hour here when it used to take 15 minutes. Don't get me started on the new automated check in system. Many people checking in were having problems checking in.

    Like other reviews, my children's primary is top notch, best of the best, but the corporate…read morestructure of Optum is a mess. This isn't just to vent, there is a serious problem with billing and customer service. The billing department is unable to process insurance, and they keep doing so incorrectly. This can be a hassle with insurance, that is fairly normal, but between two different insurance companies, and multiple corrections and confirmations made to both Optum and multiple forms of insurance, unfortunately, the bill keeps arriving with no changes to the billing at all. This is such a problem that all trust in their system is lost. Customer service (who is a corporate outsource) purposely misrepresents the state of their billing by confirming items that immediately afterward my insurance reports are not present or billed correctly. In the age of internet exposing call center scams, you begin to wonder if the number you're reaching is just a clever scam center with access to your medical data, and with all of the comprehensive corporate leaks that we do know about, you don't feel safe giving any money to anyone anymore. It's really that bad. Calling them to figure out what's going on is basically just taking your time and lighting it on fire in the front yard and hoping the angels appreciate your offering. Optum maintains that this is not their issue, that insurance must have some sort of problem. My insurance is so tired of hearing from me that they decided to reach out to Optum directly. Optum has not changed the bill, nor have they changed the billing process. These bills are going on a year old, and there has been no progress. I am to the point where I have reconsidered whether or not we need single payer, and I am start to understand why Luigi did what he did, I'm not saying I endorse it, but I understand.

    Photos
    Optum
    Optum
    Optum

    See all

    Pinnacle Advanced Primary Care - familydr - Updated August 2026

    Loading...
    Loading...
    Loading...