I have been a part of Pinnacle since they began. Having a practice that is owned by and directed…read moreby the actual docs makes a huge difference in the care you receive. I love all the docs and the front office experience is caring - they know your name. The best part is that when you need a quick appointment - you get one. You don't have to wait a month to get in and see your doctor. Especially great for small businesses - which I am. They also have great programs for medium and larger businesses - great benefit for employees and affordable for employers!

Without question this practice has been the best medical care we have had! They are responsive,…read morekind, and make a treatment plan with you instead of for you. Their knowledge is extensive and their care is fantastic! I have 4 children, plus my husband and I and all of us have been so happy with this practice! The providers are interested in you health, not simply managing your sickness, and with their model, they have provided an opportunity for people to access health care and not just sickness management. We are so grateful!

After being really sick and feeling exhausted for about a week I went here for blood work to check…read morefor mono. Results came back negative. Didn't think anything of it until I had another doctor at another clinic look at the same results. Apparently I did have mono, and was unaware of how contagious I was. Doctors obviously can't read results, and they'll always tell you some doctors are booked months in advance. Don't believe what they tell you, and don't go here!!

I wouldn't go to Grablin if she were the last doctor on the planet. She is insensitive, rude, and…read morelacks compassion. Her follow-up to patient calls was severely lacking and her demeanor is horrible. She has no people skills whatsoever. She may be with another practice now, but her ways are likely no different than when she was with Strode Family Practice. I vote no confidence in this PA and wouldn't recommend her to anyone.

Office experience was wonderful with welcoming staff and an easy check-in process. The quality of…read morecare was immaculate with amazing nurses and an extraordinary doctor! You will feel that your health is exceptionally cared for at this facility.

This is a great place for your healthcare if you choose Dr. Piantanida as your primary care…read morephysician. Dr. P is just wonderful. He's thorough, patient, friendly and knows his stuff! He has been my husband's MD for years now. He would be my physician as well, but, unfortunately, I have rare chronic healthcare conditions that require a specialist. We also love the convenience of this location and all the services provided within the building... urgent care, LabCorp, PenRad Imaging and, of course, Dr. P's great care. Also, want to give a big shout out to the staff providing COVID-19 vaccinations! I have received both Pfizer doses at this location and it just could not have been a more pleasurable experience. The staff are friendly, organized, quick and so happy to help you. Thank you, again, for this gift and for giving me a sense of relief and hope for the future. YOU ARE AWESOME!

We have been using Dr. Adler for the last 8 years and he has been fantastic. Honestly he is so easy…read moregoing and isn't always pushing medications on you but actually wants to figure out the reason on why something is happening and not put a band aid on it. I couldn't ask for me at all. Oh one other thing he won Best of the Springs for 2014. I agree with this rating. http://www.cshp.net/physicians/jadler

If you need a Dr, just go to the emergency room.. peak Vista staff and "doctors" are only qualified…read moreenough to tell you that you're wrong, and that their policies exist. The Dr here gave me 9 whole days from work so my broken bone can heal. Yeah. 9 days. When bones take 3 to 6 weeks to begin the healing process. Mal feasance and malpractice are the same thing. Useless waste of space western medicine doctors. All of you.. scum. Y'all are supposed to be in medicine because you care. Not because it pays supposedly better.. greedy worthless good for nothing liars, bullies and drug pushers.

went in for new patient appointment for high blood pressure. the NP listened to my heart and that…read morewas it. I'm a nurse but I didn't mention that and she really didn't care at all about my health. she is into something else not the patient. will not be seeing her ever again poor care.

I was promised to have the same provider and MA. That didn't even last a week. New MA and then now…read morea new provider. No warning, just surprise.

the tv ads are misleading and a joke well intended to deceive .i walked into the office at 5877 e…read more fountain in colo spgs on 7/29 , said i was a new pt i was told the 'intake' person was too busy but the outreach executive would call (never got that call/fancy title for a do-nothing guy). the receptionist was not particularly likeable.....all-in-all not my kind of place/time to move on ! mimi v.

I have been coming here for years. Maybe it's time to find a new primary. Second year in a row that…read moremy lab order was not given to the in-house Labcorp clinic. Had to wait in line until someone said there was no lab order for my annual wellness exam. Then had to stand in a different line to have someone print out my lab order. Spent an hour here when it used to take 15 minutes. Don't get me started on the new automated check in system. Many people checking in were having problems checking in.

Like other reviews, my children's primary is top notch, best of the best, but the corporate…read morestructure of Optum is a mess. This isn't just to vent, there is a serious problem with billing and customer service. The billing department is unable to process insurance, and they keep doing so incorrectly. This can be a hassle with insurance, that is fairly normal, but between two different insurance companies, and multiple corrections and confirmations made to both Optum and multiple forms of insurance, unfortunately, the bill keeps arriving with no changes to the billing at all. This is such a problem that all trust in their system is lost. Customer service (who is a corporate outsource) purposely misrepresents the state of their billing by confirming items that immediately afterward my insurance reports are not present or billed correctly. In the age of internet exposing call center scams, you begin to wonder if the number you're reaching is just a clever scam center with access to your medical data, and with all of the comprehensive corporate leaks that we do know about, you don't feel safe giving any money to anyone anymore. It's really that bad. Calling them to figure out what's going on is basically just taking your time and lighting it on fire in the front yard and hoping the angels appreciate your offering. Optum maintains that this is not their issue, that insurance must have some sort of problem. My insurance is so tired of hearing from me that they decided to reach out to Optum directly. Optum has not changed the bill, nor have they changed the billing process. These bills are going on a year old, and there has been no progress. I am to the point where I have reconsidered whether or not we need single payer, and I am start to understand why Luigi did what he did, I'm not saying I endorse it, but I understand.