I just had the best experience at this branch. The manager, Distiny, and her staff were so…read moreattentive and went above and beyond to help me with my business transactions. I appreciated her taking the time to help me complete what could have been a longer process. I look forward to working with them again.

Hmm,reviewing a bank? I have been with WF about 15 yrs & would not have thought of reviewing…read morethem.Two mortgages,many other accts & transactions.But on my third mortgage I met Shelly,the mortgage "lady" she took care of everything necessary to get my next home financed and was very efficient.I feel like I made a friend during this time.I know that she is honest,good hearted and a hard working employee.She is a great asset to Wells Fargo's staff and I suspect they know this as well..

We were new to the town and were recommended to this bank. Customer service is ALWAYS 100%…read moreI love how nice and classy this bank is. I love everyone's smiles & kindness here! They always go above and beyond to help us with any situation that arises!

My Loan Officer was needing further documentation from me. She suggested to take my documents to a…read moreTeller so, they can scan them and email them to her. I walked in and they were engaged in conversation. This one male Teller enthusiasticly stopped his conversation and offered to help me. I told him what I needed, he repeated it and got it done for me. It was a sense of relief. It was so nice and clean inside with professional decor inside. So, glad they are here to help me with my obtain my mortgage.

I have an extremely complicated situation as a poa and it gets really confusing sometimes. Ryan,…read moreMaggie, Madison, all the people there are totally accommodating and always help keep everything simple. I love Happy State Bank. They're the best!

It doesn't matter when you come through here.....the drive thru (which was meant for convenience)…read moreis always a long wait....even with no one in front of me!!!! The one on Rufe snow is just as bad if not worse....never staffed so closed half the time.

I go here weekly for our business account. The staff is always super friendly and helpful. I…read moreusually see Jeanie and she is so sweet and has such a warm personality. I always leave in a great mood seeing her after a transaction as she is so helpful and sweet. Keep up the great work :)

I have account from last more than 9 hrs but never had any problems but recently from last 3 months…read moreor so having worst customer service and takes 30 To 35 mins for deposit money or giving out change. I understand everyone are short staff but they are just slow and takes forever.

No Saturday service, carry prohibited and no security guard. Unfortunately these factors mean I…read morewill have to do business elsewhere. On a positive note, they do have safety deposit boxes and you can call this location directly and quickly speak with someone at this branch instead of going through an extensive phone menu before reaching a off-site representative.

This is a small Credit Union thats tucked away off I-35 and Meacham Blvd. The Parking lot is small…read moreand has four spots of shade. I was assisted right away and was offered condolences by Kendrea. She was sensitive and had a lot of empathy for someone like myself who is grieving. Kendrea was helping me with a private matter and it was handled in the lobby? I really didn't feel comfortable but, it looks like she didn't have her own office. What can you do? Maybe, it's because, they are in the process of remodeling. I worked with Juana and she was really nice, personable, hospitalable and understanding. She was very organized with the paperwork and was working on closing some accounts the night before but, she had to wait on the San Antonio office to send the paperwork and they opened at 9:00 am and that was our appointment time. So, it took two and a half hours to get two accounts closed. It's a really cute building. I really don't see why they need to renovate. But, so far it looks good. The Bathroom was clean. It's one large family restroom with two commodes so, lock the door behind you. Overall, the staff is really nice and dress casual. Another Service member offered us water and more seating. Customers that entered the lobby dressed casual too. United Texas Credit Union offers a high interest rate as well. I would definitely recommend this Credit Union. It's a well maintained facility with nice people and offers a high interest rate on certain accounts.

Seth is amazing! When you're feeling down and out and perhaps gently confused go through the…read moredrive-through because Seth is the one for you. I do love the staff but he is kind discussing the loss of my husband. A+

I have had nothing but great experiences with this bank. They are the only bank I have ever had…read morethat will replace your bank card in the lobby on the same day. No waiting 5 to 10 days via mail and the staff is great!! Love them.