We went in to do a wire transfer to one of our suppliers out of county and they were more than…read morehelpful. It wasn't a fast process, not sure why, we did sit for 45 minutes as it appeared the lady was doing our paperwork as well as close of day paperwork. I'd expected this process to be maybe 20 minutes, not almost an hour. Location is easy to access, fairly new, it's by NAS Fort Worth, lots of military around there. The service we received was decent, but slowed. The cost of the transfer was $5 more than our other banks, but they were the only ones that could do it after 4 pm. We got it done, took a while, but it was completed and we left happy we didn't have to travel around with so much cash in our bag.

Decent location and friendly staff. One complaint, and the…read morereason for 4 stars:: I had to bring in some mortgage paperwork--we were there when they opened at 0900--but what their hours don't tell you is that mortgage officers don't get there until at least 0930. Because, well... bankers. Why should they have to accommodate people with jobs?

We were new to the town and were recommended to this bank. Customer service is ALWAYS 100%…read moreI love how nice and classy this bank is. I love everyone's smiles & kindness here! They always go above and beyond to help us with any situation that arises!

I just had the best experience at this branch. The manager, Distiny, and her staff were so…read moreattentive and went above and beyond to help me with my business transactions. I appreciated her taking the time to help me complete what could have been a longer process. I look forward to working with them again.

Hmm,reviewing a bank? I have been with WF about 15 yrs & would not have thought of reviewing…read morethem.Two mortgages,many other accts & transactions.But on my third mortgage I met Shelly,the mortgage "lady" she took care of everything necessary to get my next home financed and was very efficient.I feel like I made a friend during this time.I know that she is honest,good hearted and a hard working employee.She is a great asset to Wells Fargo's staff and I suspect they know this as well..

I have an extremely complicated situation as a poa and it gets really confusing sometimes. Ryan,…read moreMaggie, Madison, all the people there are totally accommodating and always help keep everything simple. I love Happy State Bank. They're the best!

My Loan Officer was needing further documentation from me. She suggested to take my documents to a…read moreTeller so, they can scan them and email them to her. I walked in and they were engaged in conversation. This one male Teller enthusiasticly stopped his conversation and offered to help me. I told him what I needed, he repeated it and got it done for me. It was a sense of relief. It was so nice and clean inside with professional decor inside. So, glad they are here to help me with my obtain my mortgage.

Seth is amazing! When you're feeling down and out and perhaps gently confused go through the…read moredrive-through because Seth is the one for you. I do love the staff but he is kind discussing the loss of my husband. A+

I have had nothing but great experiences with this bank. They are the only bank I have ever had…read morethat will replace your bank card in the lobby on the same day. No waiting 5 to 10 days via mail and the staff is great!! Love them.

I expected better from AAA…read more What I experienced was not just poor customer service -- it was a systemic failure in quality assurance and accountability. Over the past year, my insurance premiums have increased by nearly 30% annually. When I contacted AAA for a clear explanation, representatives could not provide a transparent, data-driven reason for the increases. Vague phrases like "market adjustments" were repeated, but no one could break down what specifically justified such significant hikes. When I requested to speak with a supervisor, I was repeatedly transferred into unrelated call queues or different departments. It became clear that escalation was being avoided rather than facilitated. That is not how a reputable organization handles customer concerns. Additionally, I inquired about discounts that should reasonably apply -- including veteran-related benefits, proximity to a fire hydrant (within 20 feet), and a five-minute fire department response time. These were either dismissed, vaguely addressed, or not honored without meaningful explanation. Insurance depends on trust and transparency. Customers deserve clear answers, consistent policies, and representatives empowered to resolve issues -- not redirect them. I hope AAA leadership reviews call recordings, strengthens quality assurance oversight, and implements real accountability. Loyal customers should not have to fight for clarity.

Roderic was stellar! So fast and so kind, thank you for everything, you are the best!!read more

I used this agent for a couple years on 5 policies, they only lower one premium once for one…read morepolicy. So, several years all my premiums just going up. But, the worst wasn't premiums it was customer service on a big complex claim. The staff offered little to know help on the claim. I was lost and frustrated, so I called Paul the owner. He just gave me attitude. Then lied to my face said he would call after we spoke. I asked the adjuster a week later if anyone from Paschall had made a call on my behalf, he replied no.

First class service, first class people, a strong community company! They generously support a wide…read morevariety of activities and organizations

Very friendly and caring bank!! Great customer service…read more I highly recommend this bank.

One of the best perks of being in a small town is the caring outreach of help during a crisis. We…read morehad our car fire burst into flames and burning all of our personal items including debit and credit cards just after leaving town for a long road trip. This happened late on Friday afternoon during the Holidays when people have places to be and things to get done. Community National Bank bent over backwards and stayed late to help us get temporary banking cards. We would not have been able to continue our trip and make a family funeral without them. We never would have gotten this level of service from a big national bank. I would probably still be on hold to a call center overseas. One more reason to shop and do business local because they really do care. Thank you everyone at Community National Bank that helped us out!