I left Chase bank after they bought out WaMu, and this bank had a promo going on, and they were…read moreright next door, so I said "What the heck?" and I opened an account. I am glad I did, being with the big banks I thought customer service was gone in the banking industry. The same people have worked there since I opened an account almost 2 years ago. The remember me and say hi when I come in to deposit a check or withdraw cash. The bank is really great all around, but you just can't beat seeing a smile and getting great customer service when you walk in. I have never once been talked down to or in a condescending tone. 5 stars from me.

Small town feel, excellent customer service! It just doesn't get any better the theses guys!read more

I love Springtown Pinnacle Bank. The manager Paige and all of the employees are very…read moreprofessional and have been a great help every time I have had any issues or concerns. I would 100% recommend them !

I had an unfortunate experience with customer service where I expressed myself inappropriately by…read moremaking insults and hurtful comments via online chat. As a result, the branch manager of the Springtown location Paige Slate contacted me and informed me that my account would be closed. She also requested that I visit the bank to withdraw my money. I arrived at the bank and they unlocked the door for me to enter, I then went to the counter where I got my money with no issues and I left. Without my knowledge while I was getting my money the manager called the police and falsely accused me of refusing to leave and causing a disturbance inside the building. Despite her false claims, the Springtown police did not arrest me but they did issue me a verbal trespass warning. It's hard to believe the manager invited me to come to the store location to withdraw my money, unlocked the door for me, and then called the police when I arrived. It is concerning that Paige Slate is in a position of authority and she abuses her power in this manner. It should be illegal to lie to the police and essentially set people up for trespasses the way Paige Slate has. Paige Slate grossly exaggerated the situation to provoke the police into taking unnecessary action. Although my anxiety and service-related PTSD do not justify my behavior earlier that morning with the online customer service, they might help explain why I was struggling with Customer Service. However, the Branch Manager's decision to fabricate stories and call the police on me was malicious. Her intent was clear - she wanted to see me behind bars or hurt, and she was willing to resort to lies to make that happen. Additionally, I have reason to suspect that someone driving a late-model grey Dodge Ram has been stalking me ever since the incident. It could be a co-worker or possibly the managers boyfriend or something. When I tried to confront the driver about following me into the Brookshires parking lot, they scurried off pretty quick.

I used this agent for a couple years on 5 policies, they only lower one premium once for one…read morepolicy. So, several years all my premiums just going up. But, the worst wasn't premiums it was customer service on a big complex claim. The staff offered little to know help on the claim. I was lost and frustrated, so I called Paul the owner. He just gave me attitude. Then lied to my face said he would call after we spoke. I asked the adjuster a week later if anyone from Paschall had made a call on my behalf, he replied no.

First class service, first class people, a strong community company! They generously support a wide…read morevariety of activities and organizations

Terri did great good customer service would recommend this location an Terri for assistanceread more

Amber was very helpful and got everything taken care of in no time at all!! Best experience I've…read morehad with any title loan place ever !

The 5-star rating is for this branch's director, Lisa Frias ..she's been extremely helpful in the 2…read moreyears I've had a loan with OMF. The past couple weeks, she's been very helpful in helping me with the payments on the loan, with setting up my last payment later this month, and following through on a couple small issues that had come up with my situation. She even apologized for not getting back to me sooner - but she called me at least a day ahead of time! In talking with her, I can t tell she's a great manager to her co-workers. She's very personable, she's very polite and will take the time to work with each person she helps. Kudos Lisa!

Fast friendly and wonderful staff at this location!!! I go in and everyone welcomes me and my kids…read morewith smiling faces. When I have questions about my policy they make sure I get all the answers and information I need. Thanks Allstate

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

Another 5 star review for this H&R Block!!! Don't miss out on getting your taxes done here. Quality…read morework, always friendly and very courteous!

Tom Page has been doing our taxes for several years now and he does a thorough job each time…read more Always with a smile, we highly recommend Tom for all your tax needs.