Mary Anne is such a wonderful human being to work with. She is kind, caring, patient, communicative…read moreand organized. She took time to explain all my options and help me think creatively about my situation. Without her, I would have never been able to buy my home. She is such a rock star and I feel so lucky to have worked with her on my recent home purchase!

Mary Anne Daly is amazing and a highly recommended loan advisor! My wife and I had a few options…read morethat our real estate agent recommended and Mary Anne seriously blew the competition out of the water. We were very impressed with her presentations, how organized she is, and the resources she provided. She made the process very smooth by requesting exactly what was needed or missing and filling in gaps that were missing when it came to documentation. She answered all our questions and concerns even when it was really late in the evening. You will not regret going with Mary Anne!

Janice is knowledgeable, thorough, organize trustworthy, responsive and efficient. My husband and I…read more(buyer) had to close escrow in less than 30 days. Janice worked diligently to ensure we closed escrow on time and kept us abreast every step of the way. All the documents we needed to sign she provided to us in an efficient manner. She answered all our questions thoroughly and specificied exactly how much we needed to bring escrow. No surprises! A couple days prior to the close of escrow she took time to join us during our meeting with the title company. We felt very supported each step of the way. If you are looking for mortgage officer who is knowledgeable and passionate about their work-look no further contact Janice Nugent immediately!!

Janice was so knowledgeable and responsive, we can't say enough about how she streamlined our…read morerefinancing experience. Will recommend her to our friends and family if they need help navigating a purchase or refinance.

Karen is awesome. I was trying to refinance our mortgage and look at buying a second home and we…read morehit some unexpected issues and Karen was all over it. I would highly recommend Karen - she is smart, focused and reliable. I am happy to be working with Karen!

Karen was referred to us by a friend who had a wonderful experience purchasing their home with her…read more She was described to us as a "closer who knows her stuff" and that was certainly our experience. She was very generous with her time, walking us through the wonky details of funding a home purchase. She was highly responsive and communicative and worked closely with us throughout this process, going above and beyond her role as a mortgage broker. She moved very quickly to get appraisals done and to ensure an expedited closing when requested by the seller. You should always shop around for the best interest rates, but after speaking with several brokers, we found her rates highly competitive and she worked with us to secure financing we felt good about. She and her loan agent assistant, Gladys, displayed a very high level of professionalism and clear communication throughout this process. She has years of experience in this industry and that proved to be a huge asset in our experience.

I can't say enough about how amazing Nina is! We have worked with her over the years (3 loans now!)…read moreand she has been consistently stellar. We recently moved to the east coast and she is continuing to work with us out here. Our new realtor is so wowed that she plans on connecting her clients with Nina. Nina gets the job done and she also genuinely cares about clients. Whenever we work together, I have no doubt she has the best interest of our family in mind and she always goes the extra mile for us. I highly, highly recommend Nina!

I was going to meet with a BOA loan broker at 3 pm; a girlfriend told me at 11am: "you got to check…read moreout my broker Nina Jones"; I called Nina at 1 pm; canceled my appt with BOA right after the call; 3 weeks 3 days after we made an offer for a property, Nina got us the loan, closed the entire transaction and we got the house key. All these happened when: 1. During a pandemic when everything gets done slower than usual. 2. We didn't bank at Wells Fargo but we got a sweet discount by following Nina's instructions. 3. Nina's house was being evacuated due to the wildfire and she was moving back to deal with the post fire damage, 4. On top of that, she was facing a huge life change - sending her daughter to college in another state. If Nina could close an over $1M loan with an extremely competitive rate in 3 weeks under these circumstances, I don't' know what else she can't do. One thing I know, she worked hard and worked intelligently. In the end, I sent my thanks to her, she said: "oh, no, it was not just me. I have a great team! Sunja, Pamela, Titus..." Nina can get a great deal for me, and get it super-fast; Also, she really cares about her people and her clients. She is the kind of loan broker I would like to work with. Many thanks to Nina and her wonderful team. See you guys soon again.

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

Jeanine is the best! There couldn't have been an easier, informative, or blissful home buying…read moreexperience. Me and my husband reached out to Jeanine because I had known she came highly recommended on Facebook by Solano County community pages over the past years and knew she would be our go to mortgage broker when the time came. Thankfully she was easy to book a phone call with, and we started the process right away. We knew nothing about the VA loan when we first started looking into home buying, but Jeanine was so well informed about it that she answered all of our questions with ease. There was never a time we reached out to her that she wasn't readily available via text or phone call, so we highly trusted her to get the job time quickly. Even after closing, she remained in touch and let us know to reach out to her any time with any questions. She really is there for you your whole homebuying experience and after. I highly recommend Jeanine to anyone and everyone!

Amy is really professional and helped me with my refinance process from beginning to end. I didn't…read morehave any knowledge about the process, but she provided answers and information that I needed.

Amy was friendly and professional. It was a pleasure doing business with her. I would not take my…read morebusiness anywhere else.

The Best in the West! Working with Ellen Kohagura couldn't…read morebe easier! Ellen made us feel as though we were the only client she was working with. She was so responsive and always on point. Ellen always had the answer and was our voice of reason. She helped us through the process from begining to end and made the entire process easy. I would recommend Napa Valley Lending to anyone and everyone looking to buy a home or refinance the home they have. I simply can't put into words how much Ellen and her team made us feel at ease throughout the whole process! Thank you!

Ellen is amazing to work with as a Broker. I have lived in Napa for 36 years and never experienced…read moreanyone as knowledgeable and professional. My husband and I have used Napa Valley Lending twice for home refinancing. Each process was easy and not stressful. Ellen is a rockstar and gets your loan to close in a timely manner. If you want the Best, this is the Broker to use.

Buying a home can be a stressful process. However, working with Liz made it an absolute pleasure…read more Prior to finding my home, Liz made sure I understood the process and strategized with me about the buying process. Liz is extremely professional, thorough, efficient and knowledgeable. Liz was personally invested in my file from beginning to end, keeping everyone in the loop. She kept my file moving, so much so that we closed over a week early. I can't thank her enough for a stress free transaction. Highly recommend Liz for a smooth buying experience.

We began the journey to buy our first home and had a great deal to learn. We came across Liz…read moreBayer's column in the Chronicle and really appreciated the stories and way that Liz gave tips and explanations that felt easy to understand for someone just learning the world of home buying. After reaching out in hopes of having Liz be our mortgage broker, we feel so fortunate with our experience from start to finish. Liz Bayer met with us to assess our readiness to purchase and immediately drafted a plan to help us reach our goals with regular guidance and checking in as needed along the way. Liz's expertise is superb! She was patience with us, always provided prompt communication, and she took time to explain every aspect of the home loan process and options which made us feel so reassured and able to make informed decisions. Liz explored all options to find a loan that would work best for our goals and financial parameters ultimately locking in an amazing interest rate and a mortgage payment and loan plan that worked well for us. With the quick turnaround of efforts, we were able to make an offer and have our dream home and feel set up for success to manage our mortgage payments and long term plans! Absolutely recommend Liz Bayer with ProMortgage for your loan financing needs!