Let's see where shall I begin? Everyone in and around Onslow County avoid this company and their…read morerepresentative Pam at all costs!! Our experience began with this community after we had damage to the inside of our home due to a tropical storm. Pam was sent over to our home by our insurance agent to have the roof area covered to prevent further damage. When Pam arrives she begins to go into how her compass going to fix the damage. I thought to myself no one hired you yet. Then we went through the insurance process which I don't blame on the company. Insurance is a pain as it is. Once the insurance company came through and did their estimate I called Pam and hired Caremaster to do repairs. Pam looked at the estimate given by my insurance and said "this is not enough money!" "We need to get more money." Sorry Pam but I'm not committing insurance fraud for "you to get more money" Pam then said we needed to do mitigation. Which meant our walls had to be torn out and a ceiling portion had to be torn out. She assured me that "she never lost getting the money from insurance for the mitigation." Guess what Pam you did this time and charged us over $1600 when we fired care master. After the mitigation was done and their "project manager" Alex came out who by the way had no clue what he was doing nor how to answer any of our questions except for what was not included. We were told that work would begin shortly. To both my and my husbands surprise when we told Alex that the work we wanted was only the section they destroyed and no more as the insurance wasn't gonna pay for it all of a sudden it was as Pam said (yes I have the phone call recorded) "too small of a job for them and she would recommend a sub contractor." Wow!! I had a huge hole in my ceiling and wall made by this company and now they refuse to fix it. Talk about the worst customer service ever! So of course we weren't going to take advice nor a recommendation from Pam as she had lied to us on prior occasions so we hired our own contractor and had no problem getting what Caremaster destroyed repaired. Please do your research on this company look at yelp, google, and others and you will see that this company has done this on prior occasions as well. I definitely do not and will never recommend this company to anyone. Thanks Caremaster for taking advantage of a fully disabled veteran and for trying to defraud our insurance company.

I would like to take this time to thank Lisa and the crew at Caremaster for the work that they did…read morein restoring our kitchen. Part of the kitchen was destroyed by fire in 2023 and left us devastated. No one got hurt, thank God, but we did get a lot of smoke damage and some water damage. Lisa was so instrumental in organizing and getting the job done. My husband and I were always kept in the know. Our opinion and input "mattered" in the replacement of appliances, cabinets, painting etc. Never had any surprises. Lisa would call and let us know who was coming at any given day and what time to expect them. She also made sure the days and times were convenient for us. The workmanship was quality. We are very pleased with the restoration of our kitchen. Thank you Lisa and Caremaster for a job well done. I highly recommend Caremaster. Ask for Lisa and her crew!!!

These folks are beyond bad. Once upon a time they were competent, but not any more. Now, they won't…read moreeven return phone calls about servicing equipment they installed. A few years ago they tried to overcharge me for our house in G'ville. The thing that irritates me the most about Revitalife, is, in my opinion, they pretend to be good Christians that won't screw you.

Revitalife helped us move last year & they were PHENOMENAL! They were very efficient and did a…read moregreat job handling our contents. Definitely recommend!!

I'm a long time customer with no complaints. Ronnie has been cleaning my carpets for over 20 years…read more He has worked my emergency situations (busted water heaters) into his schedule, has traveled out of town to assess and treat a mold problem with the crawl space on a rental house I own and is good about showing up at appointed times. I have referred him to friends who were also satisfied. Since I've never used another cleaning service, I can't comment on his prices but they seem reasonable for the work done. I know that when I call and schedule a cleaning I know who will be coming to do the job.

It seems there was a miscommunication and understanding of the time and date for the carpet…read morecleaning. This could be understood if they had responded to the phone message or email requesting a reason why they did not show. They said there was no phone message or email received. I am at a lose as to how this could happen. To give them the benefit of the doubt, I have adjusted my former review.

I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!