Excellent experience. Super helpful staff . Dr. Platt is…read moresuper knowledgeable and friendly! I am actually looking forward to going back and having both dental work and orthodontic work accomplished!

Went to Rogers and Platt as a new patient for a routine cleaning. My first appointment was…read morerescheduled by the dentist the day of. When I returned a few days later, I received extensive X-rays and photos totaling around $500, but no cleaning was performed. I was then told I would need three additional "deep-cleaning" sessions costing approximately $1,800 before insurance. Waste of time, waste of money, don't make the same mistake.

Front staff never bothers to actually answer phone. Always lets it go to voicemail…read more Have desirable hours, but you can't use if nobody answers!

I've been here several times now and everyone has always been so nice and friendly. I've never run…read moreinto any trouble having to schedule/reschedule my appointments. There's little to no wait time once you arrive and they inform you of what they'll be doing. I came from another dental place nearby where I was really unhappy on their service. I highly recommend this to anyone looking for a new place.

First of all, thanks to Dr. Lee Smith and the other dentists for over 25 years of wonderful service…read moreand treatment. If those of you reading this review are looking for a great dentist, these guys are really good. I am now 76 years old and was billed a surprising dollar amount due to change in insurance carriers. I was not aware that the business / billing office would charge me 3 times what is the normal charge for Delta Dental or my new insurer United Health Care. In the past (with Delta) I was billed the difference between the "amount allowed" (the amount the insurance company is willing to pay) and the amount of coverage. example, Billed amount = $400, Amount Allowed = $150, Coverage is 50% of $150 = $75. Because I am now with United Health, same example... Billed amount =$400, Amount allowed = $150, Coverage is 50% should be $75 but NO, I am billed $400 - $150 = $250, coverage is 50% = $125, not $75 as billed under Delta , And NOT told that it would be billed this way until after the procedure(s) are done! Bottom line is if your insurance is out of network or you have no insurance, you are going to billed as much as 3 times more!! I discussed with Tiffany at the office who was very condescending and rude. Unfortunately I will have to change dentist due to the way NON NETWORK is handled at HBD. Tiffany had no problem with me no longer a patient. Terribly unfortunate as again I really like the dentists, but the business office is extremely lacking in tact and professionalism. I had to charge $800 to my credit card and because I am retired (unemployed, living off primarily social security) I will have to pay this off over the next year! No need for the office to reply to this, but I am fairly certain they will (especially if its the front office responding)

I went here for a routine cleaning. My insurance said that it was covered at 100% and when I…read morementioned that to the woman at the front desk she nodded her head in agreement. Because I was under the impression that it would be covered, I agreed to a few x-rays. When I received the bill I found out that it was most definitely not covered at the rate that Hollowbrook Dental charges. My insurance paid Hollowbrook and then proceeded to bill me the rest at their extremely high rate for a cleaning to the tune of over $250 extra. Please due yourself a favor and find a more ethical Dentist. I should have been told up front that my insurance would not be covering anywhere close to what they charge. I also should have been told that I would be paying for the x-rays out of pocket as I most definitely would have declined them. In addition, the woman at the front desk told me that I could set up a payment plan and then became extremely rude a few weeks later.

As you could tell from my old review I was not a fan of the work the other dentist that used to be…read morehere did. Today I saw dr Murdock he is probably my favorite dentist I have ever seen and I have a huge trauma response to dental offices after a horrific experience years ago. Today dr Murdock made my appointment as smooth as possible and I really am grateful he took his time and was so kind. Thank you.

So I come here with a referral from my mother she likes this place... my first initial appointment…read moreis the X-rays and cleaning which is included with my insurance. After prodding my gums which she did was extremely painful. Next I was like time for cleaning. She said no i need a deep cleaning and to do a regular cleaning would be "mal practice " those were the exact words she used. Are you sure? Or you trying to up charge. Mind you she was a temp. And bedside manner was crap. I got convinced to do I filling for a cavity. The dentist was gentle. But where is my cleaning that comes with my first visit? No they want several hundred for a deep clean. Business tip. For New customers slowly get them comfortable before you start up charging through the ceiling. This is why people don't like dentist offices. I don't recommend this office at all. Unless you like to get ripped off. It's a shame because if they weren't so hungry for money it might be a decent spot. Not like they were busy.

It's taken what feels like forever to find a dentist that we like and this is it! The new patient…read moreforms were all online and very easy. The reception is always extremely welcoming and so far we've been taken to the back at the exact time of our appointments. Dr. Lamb is very nice and genuinely cares about his patients well-being . Over the years I've had random dentists tell me I need all kinds of things when to be honest, I know that I have very healthy teeth. With Dr. Lamb, he knew the only two problems I had without me saying a thing and discussed a treatment plan with the cost known in advance. First part of my treatment plan was to have 2 fillings replaced that were in my last two teeth and each had a chip in them. They assumed my insurance would pay one amount and I paid another. A month later I received a call that they were reimbursing me the entire amount cause they didn't know my insurance was so amazing and covered everything! They could have easily kept that and I would have never know! Very respectable!!

Dr. Lamb is amazing and the crew there has been the most caring group. I had an emergency treatment…read moredue to my last dentist and they took care of me without hesitation.

The BEST dental care around. Everyone is so helpful and supportive. I've been to numerous dental…read moreoffice in the past, but Briargate Dental and Dr. Brennan are the absolute BEST! They dental work is highest quality and the best part - Dr. Brennan's work is wrapped up in the word COMFORT! The entire staff is amazing (all of them I don't want to list names and leave anyone out that has assisted me, but trust me when I say the ALL are great!). HIGHLY recommend!

I had a great experience at this dental office. Each employee that I came in contact with was kind…read moreand sensitive to my needs. The dentist took a few moments to chat and get to know my needs And comfort level. The office was clean and organized. I didn't have a-lot of pain during my cleaning. The hygienist was amazing and took her time to ensure I was well taken care of. My teeth felt great I would definitely recommend this office to anyone who's looking for a new dentist.

They were perfect. I was able to get a filling done, plus cosmetic work on my front tooth which…read morelooks perfect

Amazing staff who are friendly and kind. Thorough dental exams and cleaning. Highly recommend!read more

Got a bill for 85.00 yesterday, just got a phone call saying I owe them 85.00 ... WTF, dont I get a…read moreweek to pay it ? ... very unprofessional ... the service itself was good though ...

Go to a Dentist that is individual and not part of a group. These people tell you that you need…read morethings that you don't. Get a second opinion as they can't be trusted. They claimed my son has periodontal disease and wanted $900 on top of insurance for a cleaning. He got a second opinion and they said he was lied to and needed nothing besides a standard cleaning. From their reviews, this seems like a common practice there. Avoid.