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    Recommended Reviews - Pinnacle Home Care

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    11 months ago

    Helpful 5
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    Love this 4
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    Covenant Living

    Covenant Living

    4.1(18 reviews)
    4.2 mi
    Not-for-profit
    Offers customized solutions

    I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

    Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

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    Covenant Living
    Covenant Living
    Covenant Living

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    Memorial Manor - Hallway to the caring rooms

    Memorial Manor

    3.1(23 reviews)
    4.3 mi

    Outstanding facility. Clean, friendly, and genuinely caring staff. 5/5 - we couldn't ask tor more.read more

    We're disappointed with Memorial Manor. My 90 yr old mother was admitted there on a Friday night…read moreafter a hip replacement surgery. I had my doubts to the success of her recovery due to not only her age but also that she has dementia. She had her first PT session on Monday morning which I was surprised and grateful that she was engaged in the OT session but not so much in the PT session. The therapist was great, Ms. Kathy. Ms. Kathy was able to complete simple stand-ups and single steps 9xs. I was excited and felt that this was proof that my mom had a great chance of being somewhat mobile again. The following day my mom's energy and willingness to participate in her sessions was disappointing but nevertheless the therapist persisted with the sessions. On the third day my mom was lethargic and showed behaviors not like her normal self. The OT therapist noticed her behavior and contacted the nurse. My mom was returned to her room. She had a low grade fever and her wbc had spiked. She was sent back to the hospital and was diagnosed with a severe UTI. After a week of antibiotics in the hospital she is ready for discharge. Memorial Manor has declined her request to return there for therapy. The reason, as stated in her letter from Memorial Manor was, "your needs cannot be met at this facility ". I understand my mom comes with roadblocks but when she arrived there the first day I was told by employees that "this is the best rehab center around ". My mom was there a total of five days. The first two days (weekend) there is no therapy sessions. She was diagnosed with a UTI on the fifth day. I don't want to feel that they are responsible for the UTI. I do feel that "the best rehab center around" didn't even give my mom a chance.

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    Memorial Manor - Memorial Manor

    Memorial Manor

    Memorial Manor - Memorial Manor

    Memorial Manor

    Memorial Manor

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    The Palms Care Center

    The Palms Care Center

    3.9(8 reviews)
    7.5 mi

    I was in the Palms for congestive heart failure after two weeks in the hospital. I was there for…read moreone month and I can't tell you how wonderful they all were there my condition improved day by day and when I went back two weeks after I left to bring treats to everyone I was greeted with hugs from several of the staff members. It's not perfect, but it certainly helped me a lot.

    As the primary caregiver for my 93-year-old grandmother, finding the right nursing home was one of…read morethe most emotional and important decisions our family had to make. After visiting Palms Care Nursing, I can say with complete confidence--it was the best choice we could've made. From the very first day, the staff welcomed my grandmother with kindness, patience, and professionalism. The nurses and caregivers especially Kisha, treat her like family. They always calling her by name, engaging her in meaningful conversation, and paying attention to her preferences and routines. I visit several times a week and have never seen anything but genuine compassion in their interactions. What really stood out to me was how clean and peaceful the facility is. Her room is bright, well-kept, and always smells fresh. The common areas are warm and inviting, with comfortable seating, make the space feel more like a home than an institution. I know how hard it is to place a loved one in a facility, but Kisha (Guest Services Coordinator) has given me peace of mind. I sleep better at night knowing my grandmother is not just safe--but happy, respected, and loved. To the staff at Palms Care Nursing Center, thank you for becoming an extended part of our family.

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    The Palms Care Center
    The Palms Care Center
    The Palms Care Center

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    Pinnacle Home Care - occupationaltherapy - Updated September 2026

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