I was taken to the emergency room for what I thought was a kidney stone but found out it was a…read moreblocked bladder. I was taken immediately and greeted with smiles from start to finish. My nurse was Nelson and he was totally wonderful. He explained everything that was happening and I knew that I was in good hands. Usually when taking friends to emergency rooms and they spent the whole day, I was in and out within 3 hours. I would recommend this hospital to everyone. Don't think twice about it, if you need a great hospital choose this one. If you get a nurse named Nelson I know you will be happy.

Emergency room, SICU and MICU are phenomenal. The medical care on the floors is poor specifically…read morethe 5th and 6th floor. I found myself repeating myself often which indicates a lack of chart review. I had six nurses on the floors- 2 were exceptionally, the other 4 were poor. They were not responsive and did not seem to care. I had to walk to the nursing station several times and was not greeted with a smile or understanding. I could not wait for discharge so I would definitely recommend the emergency room, SICU and MICU...other than that I would seek emergent care elsewhere.

Attentive kind and On time. I have always found a memorial…read moreRegionsl to be very professional

I am extremely disappointed with my recent hospital stay. I want to begin by saying that the nurses…read morewere great, as they always are. They were kind, attentive, and compassionate throughout my stay. Unfortunately, my experience with other members of the hospital staff was completely different. My biggest concern began when I felt that the doctor was not listening to me as a patient or taking seriously what I was physically experiencing with my illness. I know my body, and I was trying to communicate that something was not right. After speaking with a social worker and continuing to advocate for myself, the doctor finally ordered an additional test to determine whether there was another issue that could explain what I was experiencing. While I was waiting for this test and for the doctor to determine a plan that would allow me to safely go home with something to help control my headaches, I had an extremely upsetting interaction with a social worker named Maria. Her approach made me feel as though the hospital bill was more important than my health, my well-being, and what I was physically going through. The first time Maria entered my room, she did not properly introduce herself or explain what department she was from. I had to ask one of the nurses for her name. When she came back to my room a second time, she finally identified herself, but her attitude and the way she addressed me were very unprofessional. During our first interaction, she asked whether I was staying or leaving. I attempted to explain that the doctor's plan was to find something I could safely go home on that would help control my headaches and that I was still planning to leave that same day. Before I could finish explaining the plan of care, she rudely interrupted me and began discussing the possibility of me being responsible for the bill if I stayed. I explained that I had already spoken with another caseworker who had gone over the situation with me, so I understood what could happen financially. Her response to me was essentially, "If you want to pay the bill, that's fine with me." I found this response extremely insensitive and inappropriate, especially considering that I was a patient who was still sick, in pain, and waiting for additional testing. The interaction became even more upsetting when she made another comment about me paying the bill as she walked out of my room. Shortly afterward, someone came into my room and handed me paperwork regarding the bill. At that point, I was so frustrated and upset by how the entire situation had been handled that I threw the paperwork away. My concern is not simply about receiving a bill. I understand that hospitals have financial policies and procedures that must be followed. My issue is with the lack of compassion, professionalism, and respect shown when communicating those policies to a patient who is actively dealing with a medical issue. There is a time, place, and appropriate way to discuss financial responsibility without making a patient feel as though money matters more than whether they are medically stable or feeling better. It is very sad when a patient leaves a hospital feeling as though the priority was whether the bill would be paid rather than whether the treatment they received actually helped them. Patients come to hospitals because they are sick, scared, in pain, and looking for help. They deserve to be heard by their doctors and treated with dignity and compassion by every member of the hospital staff. Again, I truly appreciate the nurses who cared for me. They were wonderful. However, the lack of communication from the doctor and, especially, the dismissive and insensitive interaction I experienced with Maria significantly affected my overall hospital experience. No patient should be made to feel that their financial responsibility is more important than their physical well-being while they are still actively receiving care.

Dr. Charles ER doctor will leave you in pain even if you have multiple bloodclots in your neck etc…read morein exterme pain expect to be treated with nothing at all or tylenol at best. Please avoid treatment from that doctor you will not be helped properly.

Exceptional Care at Memorial Hospital After a very difficult…read moreexperience, I wanted to recognize the outstanding team at Memorial Hospital. My fiancée suffered a severe shellfish allergic reaction and, before coming to Memorial, had visited another hospital's Emergency Room five times between June 14 and August 8, 2026, without finding relief. As a healthcare professional herself, she was especially frustrated because she was not receiving the same level of care and compassion that she provides to her own patients every day. From the moment we arrived at Memorial, the difference was obvious. Everyone we encountered from the moment the doors opened for us was exceptional. Every staff member treated us with kindness, professionalism, and genuine concern for her well-being. Special thanks to Judith in Valet Services for her warm welcome, Theresa in Triage for her compassion and attentiveness, Major for his exceptional care, Dr. Peters for his expertise and treatment, and Angela in Finance for her patience and kindness. I would also like to recognize a wonderful woman in Patient Services whose name I unfortunately did not get. Offering my fiancée a warm blanket may seem like a small gesture, but it meant so much during a stressful and difficult time. Most importantly, Memorial Hospital listened, cared, and helped my fiancée feel better when five prior ER visits elsewhere had failed to resolve her symptoms. Thank you to the entire Memorial Hospital team for providing the compassionate, patient-centered care that every patient deserves. We are truly grateful.

This place is corrupt. I went in at 3am for double ear infections. I was given a quick exam and one…read moreantibiotic pill. I was in and out in less than an hour. I am now being charged over 1k.This place is a joke. The doctor wasn't even good and when I got home my ear drum ruptured because he kept poking at it. I recommend going to an actual hospital over this place if you can't wait for urgent care. Update: It is now 1 year later and I just received the actual bill. Not sure why it took so long. I called the number on the bill to get a breakdown of services to try to justify the amount. They said no problem. Just got the breakdown and it is the same bill as the first, no breakdown at all. $875 for the visit and $236 because it was after 10pm. This is just the doctors bill. I was there for less than an hour and had no tests done. I was given a prescription for antibiotics. I can get no answers from the Care Center or the doctor. I will be getting my lawyer involved and calling the local news so they can look into this scam center. Someone needs to stop this place. BTW I paid less for my son to get 7 stitches at the real ER at night on a Sunday than for me to get my ears checked at this Care Center in Davie. If you are thinking of going, JUST DON'T!

They very helpful and caring!! Very quick and efficient!!…read more No one likes hospitals, but they make it less of a pain in the a-- !!!! Love for all who helped me!! God bless them all.

I would like to sincerely thank the entire Kidney Transplant Team for the excellent care and…read moresupport. One of our family members donated a kidney, and we are so grateful that the surgery was successful. A special thank you to Dr. Linda Chen for always reassuring us and making us feel confident that everything would be okay. Ms. Michelle Gascon, Dr. Edson Franco, Dr. Seyed, Dr. Basit Javaid, and Charmaine, the pharmacist, for taking the time to monitor his recovery and making sure he was doing well every step of the way. Thank you to all of the social workers for your kindness, guidance, and support throughout this journey. To all the nurses and PCAs on the 8th floor, thank you from the bottom of our hearts. During the almost three days we stayed there, you made us feel comfortable and cared for. You were always checking on him, making sure his pain was under control, answering our questions, and making sure we had everything we needed. A special thank you to Kristine and the two Filipinas nurses on the 8th floor. I apologize for not remembering everyone's names, but your kindness and attention to detail meant so much to us. Thank you for always checking on him, making sure everything in his chart was correct, and treating him with genuine care. To everyone we met along the way, thank you for your professionalism, compassion, and dedication. You do more than provide medical care, you bring comfort and hope to families during some of the most challenging moments of their lives. We will never forget the kindness you showed us. Thank you, and may God bless each and every one of you.

Yay, another visit to Memorial to see the newest addition to our family, our Grand-daughter. Always…read moresomething when we have to go here. Today it was transportation. I digress. Wife has a bum foot from a fall, she's on crutches. The walk from the main entrance, to the elevators, then to the 4th floor and another long walk is painful currently. After doing it on Sunday and Security giving her grief because all she wanted to do was sit in the lobby while I parked the car was bullshit. But back to yesterday. I called the transportation department and spoke with Chloe, described the challenge of walking all that way on a bum foot with crutches. She stated, "No Problem. Have security call us and we'll send someone right out to get her and take her up." Cool. We got ready and headed to the Hospital. Dropped her off and she went inside to ask while I parked the car. I get there, can see it on her face that trouble is brewing. She tells me Security told her 45 minutes for a chair. So I reached out to Chloe again. She literally hung up on me. Wife got annoyed, so, we made the long trek again with her on her crutches. Having to stop every 30 feet or so due to pain. On the way to the main elevators, I asked no less than 5 employees wheeling empty wheelchairs for assistance. Every single one of them declined to assist, said it was against policy. You have to call. I DID! Against policy to assist a person in need. That pretty much sums up our experience with Memorial over the years. I reached out to Fed, the person who handles transportation for the hospital. That conversation felt like all the rest. Out concerns were just no big deal. And the worst part, he said that he spoke to one of the employees we asked for assistance on the walk. They said they offered help but we declined. Liars. If there was another option to go to, trust me when I say we would. Unfortunately Memorial has a monopoly on care in this area. So if you have to use them, realize you'll probably end up writing a negative review like this. And if you have a good experience, count your blessings . . . Many of us don't!

Beautiful new building. This ER is definitely an upgrade from the old nearby building (the old…read morePlantation General Hospital).

LONG STORY LONG! My Father In Law (87 years old and frail) was transport here by paramedic's much…read moreto my dismay. I begged them to take him to another hospital because of the horrible stories I've heard about this place. They said they couldn't take him anywhere but here because it was the closest. The ER doctor was terrific. My FIL had to be admitted so it's been a couple of days now on the third floor. His nurse, Lisa, is a nightmare. The minute she saw me, she barked at me. He is in isolation and the room he is in has a marked door but when I opened it and she was sitting across the hall and yelled at me not to use that door and told me to go to another door, which I did. I didn't know she was a nurse because she was wearing a long sleeve T-shirt. My Brother In Law was here and stayed with me for a few hours then left. My FIL doesn't need much help because he sleeps a lot but was asking me about his catheter so I walked to the nurses station to ask for his nurse. After quite a while (maybe 15 minutes or half an hour - it's hard to tell since he didn't have the tv on so time goes by slowly) my FIL was asking again about the catheter so I told him to push the nurse button. A few minutes later, Lisa came busting in the door (the door she told me no one was allowed to use) along with a trainee and started yelling at me. She asked why I kept calling and calling so I told her I only asked for her two times and I don't consider that calling and calling. She said she was with another patient and this was not an emergency. I told her to go back to the other patient then and come back later and that we were just wondering about the catheter and his antibiotic. She had a bottle of my FIL's antibiotic in her hand and put it in my face and shook it violently at me. She began screaming at me now and said she was going to have me thrown out of the hospital by security. FOR USING THE CALL BUTTON! REALLY? Isn't that what it is there for? I am 66 years old and 5' tall, she was standing over me like she was going to hit me and I got scared. So, I sat down in the chair and starting texting my husband. I mumbled under my breath "Attitude" and she yelled at me that she doesn't have an attitude. After she left the room, I just started bawling because I was so scared. No one has screamed at me like she did since I was a child and my mom got mad. So, it was very traumatizing to be yelled at like that. I would not recommended anyone coming to this hospital ever. I'm sure most of the nurses are not as mean, rude and scary as this big girl, Lisa, but if they allow her to treat me like that in front of a trainee and no one discourages her then she will do it to you too. Maybe she trained the new girl to yell at her patients too since she got away with yelling at me. I called the hospital to speak to a Patient Advocate but had to leave a message. So, I am waiting to speak to someone about her behavior. Do yourself a favor and find another hospital and avoid being treated like an animal. I would like to take my FIL to another hospital but he is too weak and I don't want to put him through a transport. To let you know another thing...only one person has been in this room all day. I've been here since this morning and now it is 5:30 PM. One girl came in to bring his lunch and to take his vitals. I asked her for a toothbrush and toothpaste for him and she acted like she was going to bring it to him but that's been hours ago and no toothbrush or toothpaste yet. I'm afraid to go to the nurses station to ask for it but I guess I have to. Either that or wait until tomorrow to bring it from home. I see from other reviews that Lisa is an incompetent nurse. She treats all of her patients with rude behavior. If you get Lisa as a nurse, demand a different nurse or else your loved one will be treated with disrespect and you will be lucky if she even shows up to help. This happened a little while ago. Someone was supposed to call me after they spoke to Lisa but of course, no one ever did. That tells me how important it is to the entire hospital. They allow their nurses to mistreat their patients and their family. I will NEVER bring my family to this hell hole! George has passed away.

Last month (February 5th, 2026 to be exact), I had quadruple bypass surgery at Westside Regional…read more My experience from the time I first entered the hospital to being discharged was amazing. The Surgeon, Dr. Alfredo Rego, visited me before and after the surgery, He and his colleagues, Dr. Subramanian, Dr. Kenigsberg, Dr. Chaudry, and Dr. Tache, (sorry if I missed anyone) comprised an excellent and professional team dedicated to my recovery. The nursing staff in the Cardiovasculat Intensive Care Unit ("CVICU") was just as amazing. They were professional, kind, compassionate, responsive, and dedicated. Particular mention goes to (and sorry if I missed anyone) Adriana C. and Lucnise A. from the night shift; and Elienay J., Christian N., and Aaliyah from the day shift. Although I don't wish health issues on anyone, if in fact you need heart surgery, I would most definitely recommend the team at Westside.

Can I give this place a -10 stars?…read more I've been to many hospitals over the years, and this was, by far, the worst experience I've ever had. I brought my brother to the emergency room with a severe open wound that was bleeding heavily and clearly needed stitches or surgery. I won't post a picture because it's graphic. Thankfully, I applied a wound-sealing product before we arrived. Despite the seriousness of his injury, he was left sitting in the waiting room with an open wound among everyone else for an extended period. That was very concerning to me. What disturbed me even more was the registration process. Registration staff were collecting patients' personal information out in the lobby where others could easily overhear. My brother, while still bleeding from his open wound, was taken to an area between two public restrooms to provide his personal information. From where I was sitting, I could hear other patients' names, addresses, medications, and other private information being discussed. In my opinion, patients deserve much more privacy and dignity than that. The only people who showed genuine compassion during our visit were the older white gentleman working security and Enrique, the ARMP. They treated us with kindness and professionalism, and I sincerely appreciate them. I previously worked in healthcare, including serving as a JCAHO Coordinator, so I understand the importance of patient care, privacy, and compliance. Based on what I personally observed during this visit, I left deeply disappointed. Every patient deserves respect, timely care, and protection of their private health information. Unless there are significant improvements in how this facility operates, I would not choose to bring a family member or friend here again. I hope hospital leadership takes patient experience, privacy, and quality of care seriously and makes the changes needed to restore confidence in this facility. HORRIBLE EXPERIENCE AND WORST EXPERIENCE

This is one of the worst Hospitals I have retrieved medical attention. I was diagnosed with COVID…read more19 and made my way to this Emergency room at 4:42am. All was good and the attention was great until 12:02pm. I was left with out answers to the process of my recovery and 5 different ivy needles trying to fish a vein. I left the hospital with my life on my hands and went home. I was asked to return and told I would but more BP has been up in the 171-102 and they cant bring it dow. my mucus is red blood and they have done nothing about it or the coughing that is busting my brain open. No food tonight the kitchen is closed and there is only a turkey sandwich old and hard. I am about to walk out of here but I have low oxygen I am praying for help If I die I will join my mom in heave. God Bless

The attitude is great but not helped so much. The son had an ear infection - the treatment didn't…read morehelp...

Came here to visit a family member and parked in the main garage which is free although very…read morecongested. Only a short walk into the hospital. I was surprised by the cleanliness of the lobby with simple visitor check in. The lobby offers a Subway, Starbucks, Gift Shop and a chapel too. ATM is also available. The employees are very friendly and patient with a list of excellent surgical doctors of staff.

This centralized scheduling and EPIC is a disaster! The way Broward Health has treated their Drs on…read morestaff is despicable. Take Dr Zachariah as a prime example. Fired unexpectedly and escorted out by security! So shameful..So sad!! I've moved all my drs to Holy Cross and 100% satisfied there! Last time I called for appt with my dr at Broward Health I was ON HOLD FOR OVER 25min before I hung up. Also I'm FULLY aware of what the opinion of the staff of EPIC is. Imperial Pt was such a great hospital

I came to the ER and they attended me right away. I will say they are slightly unprofessional. The…read morepeople that check you in do it out in the open in the waiting room there is no privacy. The triage nurse assumed I was pregnant and triaged me in a not so private area as well. The nurses in the ER were super nice however the ER is slightly small. And I was in a the hallway on a bed not a room.

Once again, another shit show. I don't know why July causes the people that work here to become…read moreidiots. Wife fell on Friday, no choice but to go here on Saturday due to the shape of my wife's foot. After x-rays, we were told that a ligament had torn from the bone. They put her in a splint and told us to follow up with an orthopedic Dr on Monday. Should be able to fit you in, we work with them all the time. Maybe you should let the Doctor offices know this. On the phone all morning, can't get an appointment for 4-6 weeks out, just like I told them on Saturday it would go. So now she's in a splint and can't see a Dr for over a month. Idiots . . . THe convenience of having a Hospital across the street really isn't a convenience. More like a Pain In The Ass! Maybe one day you'll provide 5 star service, today ain't that day.