We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

Jacob is a great person to work with I called him for vinyl flooring installation for my brand new…read morehouse Things I liked about his service Price One stop shop to buy material and installation His communication extremely respectful and responsive His collection colors His commitment to time Very punctual Highly recommend

Amazing quality, work, and prices. I'm extremely happy with the work and so glad I went with them…read more Jacob completely transformed my house! He's also very knowledgeable and quick to respond if you have any questions His team paid attention to even the smallest detail. I never had to ask for anything to be re-done and I consider myself an extremely picky person. I would definitely work with this company again!

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

Very reliable, trustworthy, and the price was very fair. I love my new bathrooms. I would…read morerecommend Floor & Wall Design to everyone.

Walked into store and got price on wood flooring product. I then had the older couple running the…read morestore come out to verify measurements and to quote for install. That's when the price of the wood flooring started going up in price. I questioned the older man about the price, because the price quoted in the store was much lower than the invoice price he sent me. He then sent me another invoice with a lower price, but still not the price provided in the store, even when taxes are figured into the amount. Overall, I think they try to sell you based on where you live and if they think you can afford more, then they will stick it to you. They bid one room sized 14x17 for engineered wood for cost of wood and installation of over 4 grand, compared to two others that bid both around 2,200 and 2,400 in costs to install and materials. I would highly suggest you comparison shop when dealing with this business. From the old man, I heard you did not take into consideration sales tax and I also heard - prices are going up, especially shipping. I suggest you do the leg work and get several bids and just not do business with this group. Save yourself the time and money both.......

I hired the Tile Gallery to do a remodel on my kitchen and bathroom and floors throughout my condo…read more This was in 2019 and less than six years later, I was finally able to have it done right by another company.. Within months after the kitchen was done, doors started falling off the cabinets. They had installed some decent quality cabinets in my bathroom, but Noel said he's no longer working with that subcontractor and there would be a different one doing my kitchen cabinets and they would do a lot better. That was NOT the case. The cabinets they installed were at the quality you would see in a $500 a month apartment not a $300,000 condo. . I've never been so embarrassed about my home. You see the cabinets as soon as you walk in the door and they were a total eyesore . Additionally the tile work they did in the bathroom is starting to crack. I made Noel aware of it he said he would get back with me and never did. The "luxury" vinyl wood planks he installed throughout my condo are already starting to discolor and will soon need to be replaced. They also performed electrical work which was clearly not done correctly and in violation of city code. I had to hire another electrician because what they did was unsafe. I'd be surprised if the guy who did the work actually had a license. I regret reaching out to the tile gallery to do the work in my condo. Enjoy the money now, Noel. You know you didn't earn it and you know karma is coming for you.

The Tile Gallery -Wylie Tx did an excellent job on our kitchen counter installation and the…read morebacksplash tile. Xavier is an excellent communicator and checked in on the project frequently. He came by to check on the crew both days. He sent emails and texts to keep me updated (we had delays due to ice storm and Covid) His prices were reasonable, and my kitchen looks beautiful!

The service and quality is unmatched at JCF. We had a small leak in the bathroom that went…read moreunnoticed for a week. We realized and needed it taken care of asap. I gave JCF a call and after a fair price and a quick turnaround we had brand new beautiful floors almost as soon as the leak was stopped. I would highly recommend to JCF to anyone who cares about quality and great service. I will be a lifelong customer for JCF, I recommend everyone check them out.

Run, don't walk, away from this company…read more About a year ago, we had a bathroom leak that affected a patch of our wood floors in the master bedroom. Johnson Custom Floors assured me that I didn't need to get brand new wood floors for the entire downstairs, we could patch the bedroom, and sand the rest of the bedroom down and stain it. I had some wear on the rest of the downstairs floors, so they said they could do a polyurethane top coat finish on the floors to make them look brand new. We had a few high traffic areas in the kitchen where the stain was coming up-- so, per their idea, they added some stain to the topcoat to blend in. We were told we would need to be out of the house for 5+ days, but they finished very quickly, and we were back in either 3 or 4 days (can't remember). Within 4 days, the top coat started bubbling and flaking off in huge chunks! My floors looked significantly worse than they did before. I immediately contacted the company, who said it "must be because of the added stain" (which was their idea), and they said they'd come out and re-do the top coat. If you've ever had any experience with re-doing floors-- you have to completely move out of your house. So, having to move my entire family out for another several days to a week (at our expense!) was LESS than desirable. Also... my floors were in decent shape before they came, and now they looked 20+ years old. I wanted the job done right the first time. Our baseboards also had a lot of stain/polyurethane on them that I had to hand scrape off myself. The bathroom ended up re-flooding, and this time caused significantly more damage to the floors (we ended up replacing the entire downstairs). We started interviewing other flooring companies, and instantly everyone was pointing out how bad of a patch job Johnson Custom Floors did in the bedroom. They didn't putty over any of the nail holes, so you could see exactly where the patch was. All in all-- very, very sloppy work. They were one of the cheapest companies that I had come out, but at the end of the day, the job wasn't done right, and I had 0 confidence in them to fix their sloppy work and perform a much larger scale job.

We used Floor Barn to install our porcelain tile floor and for carpet on stairs in a house we…read morerecently bought. First off, we didn't buy our tile from them because we found a fantastic deal at Lowe's, but they were willing to install the tile anyways--not every flooring place is willing to do that. Trust me, we shopped around for labor quotes and got told several times that we had to buy the tile from a flooring company or they wouldn't install it. Floor Barn was great and willing to work with us. They didn't have the cheapest quote, but they were local and had great reviews, so we decided to give them a shot. We are so glad we did! Don and the team are all true professionals. Of the four contractors we had working in the house, Floor Barn was the only one that we didn't have a single issue with. They did their work quickly and with high quality workmanship. We were so pleased with the installation that we will definitely use them again! I can't recommend them enough--give them your business!

The Floor Barn does excellent work and provide a top notch customer service! They answered all of…read moremy questions & was flexible with my schedule. Thank you!!

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!