Horrible experience so far. I will expand at a later date if not rectified by this weekend. Hot…read moretub has been in since Sept 15 and it still as of October 7 will not heat up higher than 78. After taking my money, a reputable company would see this problem as a priority, I get a multitude of recorded messages, of course over the weekend. My next recourse is to call Hot Springs and take a trip to court house. As of now I have a big expensive blob in my yard. Water is getting rancid and they keep pointing the finger at the electrician who they have told me numerous times that "they don't work with electricians". Well, maybe they should start. Of course they don't, that way they can point the finger at them. Apparently, they just don't care because after looking at the reviews, they haven't changed a thing. They will be out of business soon. UPDATE: Brandon, Oscar and Sam in service are awesome. I feel like they actually care to orovide good service and take pride in their work. If it weren't for them and their efforts the spa would still not be working. I would give them each a five star rating. I keep hearing how they don't work with electricians but electrical work is a big part of this process and I just wonder how awesome Hansens would be if they had an electrician in service who could work with them. Imagine how much simpler this process would be.

Communication, communication, communication! Worst communication ever! Ordered a stealth pool…read more Quoted an approximate amount that was way way off. Never told that there were different qualities in liners. Found out by coincidence and called them. Told them which one to order and when the installer started we found out it was never ordered. As pool was being installed they asked what color steps we wanted. What? Why wasn't that asked early on. Now we had to take an ugly grey because we didn't want to wait longer. Installer had to exchange the filter system because they sent the wrong one. Next came the railing. Wrong one was returned and no credit given but we decided to add one. Installer said he would get in touch with Hansens to get the right one. Upon his completion of the install he informed us that it was supposed to come in that day. It is now over a week later and Hansons called us to get details on which one to order. I have now spent over $65000 for a pool I can't use as there is no handrail and I am handicapped.

Wish I could leave a ZERO. ZERO CUSTOMER SERVICE…read more I tried to cancel an order after a few hours after I placed the order realizing that I could not store the pool chemicals safely in my home or built-in garage. That Chlorine starts to weaken in 95 plus degrees. I live in Arizona where its already over a hundred degrees. I called a few hours after I placed the order however they were closed already on a Saturday. I sent texts, emails and tried to call numerous times. The next day again I tried to call a SUNDAY. They refused to cancel my order and said that I had to pay for shipping yet it had NOT BEEN SHIPPED YET. HORRIBLE CUSTOMER SERVER HORRIBLE BUSINESS PRACTICES . RIP OFF RIP OFF RIP OFF

Customer service won't replace my defective ($1600) pump because they indicate that even though…read moreit's been less than a year since purchase, I have to deal directly with Pentair for the warranty. Pentair won't do anything because I bought it from Doheny's. They do not stand by the products that they sell. Buyer beware!

What a ripoff. Went in for bromine tablets for our new hot tub and the guy who helped us (he was…read morenice) pointed to a 4 pound bucket for $60, which was higher than Amazon but we thought we'd support a local business. When my husband handed the cashier with the long hair his credit card, he was told the total was $73. The math didn't add up, so we questioned the total and showed him the price on the shelf. He just responded "well that's not what the system shows" and would not do anything, like get a manager involved. I'm all for supporting local businesses, but we will definitely not be back.

Well amazing from five stars to going to three maybe lower. Updated from Apr. 27. to today. May 4th…read moreas I await someone anyone from the warehouse to deliver my hot tub. Seriously what should be the easy part. And I get it if you're sick but come on Allied step up get off your ass and if your the owner higher a daman third party then. This is BS asi have other people I.e. landscaper and electrician to finish this . I don't know maybe before summer gets here! Oh so you know where you going to be at State Fair....hmmm

Eric and his team are simply the best contractors I have ever worked with! His pricing is…read morecompetitive, but he goes much further than others I have worked with in doing all the little things just perfectly! He's got great ideas and exceeds expectations. He poured nearly 2500 sq ft for me with a beautiful ribbon outlining the whole driveway. Thanks Eric!

From the owner: Ross Concrete is a Concrete Contractor located in Kenosha, WI that services all of Kenosha & the…read moresurrounding areas. We specialize in Concrete Paving, Concrete Stamping, Concrete Flooring, Concrete Paving, and other Concrete Services. Here at Ross Concrete, our mission is to always provide quality service at an affordable price. Our contractors are highly trained professionals with years of experience. The success of our company is due to the dedication we provide to our customers. No matter the job, customer satisfaction is always our number one priority. Contact us today for a FREE estimate.

Zach and Rebecca were amazing…read more The business is based in Delavan, but they had no problem coming to Whitefish Bay. They came, gave me a quote and a schedule, and actually stayed exactly on schedule. The project went flawlessly without any hiccups, and a few days later, I had a beautiful patio that I've been dreaming about for 10 years. It's been a year since they've come and put down the patio and I wanted to come back now to leave the review to say that I thoroughly enjoyed our patio last year and will again this year. The patio has survived last year's Milwaukee winter superbly, despite the enormous amount of snow we had. They are also very professional and honest with their work. You can easily find people who perform great work, but it's not as easy to spot someone who is honest and follows through with their promise. Don't think I'll need another patio job for years to come cuz they've just done too good a job, but if I do, I'll be calling them again.

From the owner: We are a second generation company that specializes in Masonry and Concrete. 25+ years experience…read more We work on residential and commercial projects, big and small. We can help you make your visions a reality set in stone.

Avoid these guys!…read more Guy who came started yelling and screaming when he saw more stuff had been added to the piles of stuff to clean up.

From the owner: At M&P Finish Grading LLC we focus on your needs. Whether your planning to add the tranquility of a…read morewater feature, or facing the unfortunate issue of poor drainage. We will help you navigate your project with ease.

Had a large patio poured by Craig's Custom Concrete and I love how it turned out! He listened to…read moreeverything I wanted and he wrote up a very detailed plan on how he was going to do the project which I really appreciated. He even made a sketch of the proposed concrete work which helped me know he understood exactly how I wanted the patio to look. He would ask me mid project what I thought of things so far which was really nice because he kept me in the loop as it progressed. The tooled joints were the perfect size and looked really good. The pitch was perfect. They installed a really nice expansion joint to protect my house foundation which was really important to me They even protected my house from concrete splatters by covering it with protective plastic. Craig made sure that every detail that was important to me was covered. It couldn't have been a better experience. So happy with my patio!

My wife and I wanted to build a garage but needed a slab for it. Craig's name was given to me by a…read morefamily member of mine who had a patio poured by him. The quality of work done on their patio was beautiful! After getting several quotes on the slab, we decided to go with Craig's Custom Concrete. With the concrete and landscaping provided, the project couldn't have turned out better!!!

Jesus and his Powerhorse Construction crew did an AMAZING job in disposing fallen trees and…read moreconcrete foundation in my mom's vacant lot. She got a notice from the village inspector to clean it up else face finds. We called Jesus and his team came, divided and conquered! They worked long and hard for several days to break up and carried away all debris. It was ALLOT of work and his crew worked tirelessly to clean up the property. They did such a fabulous job that we passed inspection with flying colors. I just want to recognize Jesus and his team for all their hardwork and doing a thorough job. The attached pictures showed all the work that was performed. I highly recommend Powerhorse Construction LLC to everyone! You can trust Jesus and his crew to get the job done right!

I don't know what happened to my original review, but I will try to reconstruct it here…read more The company is amazing. They know concrete work inside and out. I contacted them to remove my existing front walkway and replace it with a grander one. They IMMEDIATELY suggested and added to the job, drilling rebars into the existing porch so that the new walkway wouldn't sink (like the old one did). Everything was done efficiently, professionally, and on time. I obtained a few other quotes for the job and this company was the one that submitted a reasonable quote, which I accepted. I wholeheartedly recommend this company for your concrete needs.

They did an amazing job from start to finish always polite and great customer service they always…read more answered my questions. I would highly recommend them. Neighbors love it and I keep looking at it still can not believe the quality they put in

From the owner: When you need concrete installation, repair, or decorative solutions in Waukegan, IL, the only call…read moreyou need to make is to Elite Concrete Coatings LLC. * Concrete Coating * Concrete Driveway Installation * Concrete Walkway Installation * Concrete Sidewalk Installation * Concrete Floor Installation * Flatwork Repair * Concrete Removal * Concrete Finishing * Concrete Floor Coating * Decorative Concrete * Concrete Staining * Concrete Coloring * Epoxy Coating * Metallic Concrete * Concrete Overlay