I worked with Todd briefly, and cannot say enough good things about him, and Senior Care Authority…read more My mother fell and sustained a traumatic brain injury and we essentially had 4 days to find her the right facility before be discharged from the hospital. I started making calls to homes my friends family members were in, or had been in, and running into no vacancies. I got Todd's number from a friend, and he started the process immediately of determining what level of care my mother needed, and what local openings there were in the area. Todd met us at each location we toured, he listened, was empathetic, and oozed with trust and understanding. I cannot recommend Todd, and SCA, services enough. You're in great, caring hands to help navigate very emotional times. Thank you SCA, and a big heart-felt thank you to Todd!

Yesterday I stopped into Alpha Urgent Care and today am 80% cleared of allergy symptoms. Zayneb's…read morefriendly greeting led to a very short wait until I saw Christine, who prescribed exactly what I needed and offered excellent advice that brought quick results. Cleanliness, efficiency, and professionalism is what you'll find there, as well as kindness.

This is the only urgent care I will go to and take my kids to. Dr. Ayverie is amazing and so sweet,…read moreand explains everything so well. I have never left this office feeling uncertain about anything.

I had an ear infection a few hours before I had to leave for an international flight and I was able…read moreto walk in at 2am, get treated, and get medicine all hours before my flight. And at a reasonable price. I'm happy this location isn't too far because I would drive further to come here in the future if necessary

Bored on a Sunday night? Then, maybe you should give yourself a deep cut that requires stitches. My…read morewife did that, and she didn't want to go to an ER. After leaving the parking lot of 2 urgent care places that listed their hours as being open, but they weren't, we came here. This is a first class operation. You'd think you're in a fully equipped hospital, and you wouldn't be far off. Dr Awada is awesome. He talked to us as he did the stitches (she needed 6, so we got to talk a lot). He met Dr Fauchi 20 years ago. He worked with Doctors Without Borders in Mozambique. And, the work was relatively quick and it looked perfect. The wait at the ER nearby was seven hours today. We were in and out of here in about an hour and a half. The only downside? They don't accept insurance. That's not as bad as it sounds, since it's January and we're not even close to meeting our deductible. A hospital would've charged significantly more than the $250 we paid today. Dr Awada is also a primary care physician. We were considering changing doctors anyway, and I think we've just found our new family doctor.

Both myself and my wife have experienced excellent care over the past year and we highly recommend…read morethem to anyone needing their services.

Awesome folks doing great work. Always friendly and accommodating. Very accessible services fir…read morehome care needs.

Terrible!!!! Went in for a wound check because I stepped on a nail a few weeks ago and they…read moreliterally did NOTHING except charge me $140!!! I've never experienced service like this at a CVS minute clinic and I will never come back here. The only reason I chose to come here is due to COVID-19 and I do not want to get sick waiting in someone's emergency room. I thought this would be the safest, cleanliest option but it was in fact a complete waste of time. I do not recommend visiting this CVS minute clinic. Very unsatisfactory service.

Lisa helped me today and was very friendly and professional. The exam room was clean. She was very…read morethorough and knowledgeable. I am visiting from out of state and she was able to access my records from the Minute Clinic in Florida. I made an appointment before arriving, which made it super easy. Highly recommend.

June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

you can never get ahold of anyone when calling office, no one answers & when you leave a msg,…read moreapparently it's not important enough for them to return a call so we sent a msg in hopes they get the msg sooner but NOOOO! sent the msg on the 18th of Aug & it's now the 22nd & No reply but they read the msg the same day it was left & now 4 days later & Im still out of my blood pressure pills! this is unacceptable & VERY UNPROFESSIONAL. This isn't the first time but it better be the last time before I report them to the BBB. THINK TWICE ABOUT USING THIS DOCTOR & their office on Schoenherr ! TERRIBLE CARE!!

I would love to give a good review... but honestly, the staff doesn't appear to work as a team and…read morethat's a real shame. I feel bad for the one medical assistant that actually appears to be doing any sort of work. I can't remember her name, but I recall her being the only chubby black woman actually doing anything. The lobby will be packed and she appears to be the only one rooming the patients. Aren't clinics supposed to have more than one medical assistant? I think there was another one always sitting in the back, but again they don't appear to be helping much at all. With that being said, aren't the nurses supposed to step in and help when things get too busy? Does the manager do anything besides talk on the phone?

Miriam, the nurse practitioner is off the charts! Have you ever had someone do an IV and they just…read morecan't get it? Well, not here ! I barely felt a little poke. If your afraid of getting an IV, know you will not have to worry hear at the troy NIVA. Plus, the cherry on top is the whole staff is awesome. Great place, I love seeing everyone there.

Quality care. Did imaging and thorough exam. Waited in the…read moreroom after exam for longer than likely. But otherwise, efficient and clean. Staff was young and innovative, eager to help.

Great place love it very professional staff is very friendly. Doctors are great they make you feel…read morevery comfortable. They explain everything to you. Wonderful place if you ever need a Urgent Care this is the one.