I cannot say enough positive things about Eden House and the care my mother received there. My mom…read morelived at Eden House for 5 1/2 years. She had dementia and had previously resided at a higher-end memory care residence, a place that had a fancy physical look, design, and layout but did not serve her well; her care at that other facility was substandard and she suffered several unexplained injuries. We're so glad we found Eden House. The caregivers are all attentive and excellent. They made great efforts to keep my mom and the other residents comfortable and well-attended. As my mom became less and less mobile, she was at higher risk of developing a pressure sore and that eventually happened, which was not at all something Eden House could be faulted for. The amazing thing was that, through the great care Eden provided, it completely healed and never recurred. The caregiver-to-resident ratio is excellent. They prepare very good, nutritious meals. Eden House is extremely well managed. The home and rooms were always immaculate. We visited frequently and never observed any problems. Management and staff were always willing to communicate with us and kept us informed of any developments. The staff and management were always pleasant. They responded to all questions or concerns we had. It is clear they care a great deal for and about their residents. The physical location is great and the setting ideal, in a quiet residential community with a lovely yard and city park nearby.

Marvelous staff and excellent owner! We were so fortunate to come across this Assisted living home…read morefor my father who suffered of Alzheimer. We moved him to this facility after he broke his hip and he lived here for the remainder of his life (4 months) . During this time there would have been no better place for him. He was looked after by an extremely caring staff who tended to his well being with respect and excellent care. Some of the staff even spoke his native Italian with him and while in the very late stage of Alzheimer we still know by crooked smiles to the caregivers that he realized how they genuinely cared for him. If you are looking for a clean, excellently maintained facility with a caring staff and an owner who is an advocate for her residents, you will really want to check out Eden House. I would not hesitate to recommend the place. I know that from the clean facility, home cooked meals and best staff around Eden House was a blessing for my father and all of us.

My mother-in-law has been living at Pomery for six months now and I think the facility is amazing…read more Very clean very attentive. They keep an eye out for all their patients. They're treated very well very happy here.

If I could give this place less than one star I would have. The only reason for one star is to give…read morepositive feed back to the OT and PT department. My sister who has ALS was brought here from the hospital based on a social worker recommendation as a good place to rehab after breaking her ankle. While PT and OT worked within her physical limitations no one ever knew when they would be coming. There is no schedule or feed back unless you happen to catch them with resident The nurses were pathetic. Of the 3 weeks she was there I can only count one instance where the nurse extended any hands on care to her. That nurse was a midnight shift nurse who had 30+ years of experience. Nurses distributed medication only and not in a timely manner. If meds were ordered for morning it was not unusual to receive them in late afternoon or not at all. Multiple times pain meds or regular scheduled meds when ask when she would receive them was answered with the "I'm busy and I'll try to get to her soon" Aides were deplorable . My sister was told many times to not ring for help between the hours of 4-6pm as they were too busy handing out trays and feeding people. With my sisters ALS somedays her arms could not move to feed herself. On those days her food tray was left on table with no help in sight. There was actually one aide who cried the whole time she gave my sister a bed bath - seriously wept. Call buttons go unanswered for an hour or more. Aides will come into room ask what you want and then leave for 2-3 hours. Honestly they would only help if family was standing there demanding help We had to hire people to come daily to help my sister with simple task and so that person could get help from staff for my sister and feed her. There was at least 4 residents who had outside help come in. If we would of known that they were not family members while touring that would of diverted us to another rehab facility immediately HUGE RED FLAG Up until my sister broke her ankle she was able to walk a few steps and sit in wheelchair due to her ALS It was her hope that this facility could help her learn how to transfer to wheel chair and hopefully her ankle would heal while there. None of that happened. Without outside help and occasional help from OT or PT she would of sat in bed 24/7 We brought these issues to the assistant director of nursing attention and she actually witnessed personally the deplorable condition my sister was left in after the aides put her in bed without having her breathing machine on, the tray table across the room so no access to call button or water and dirty linens left on floor Her answer was to hand the family a complaint form Don't be fooled by the staff schedule in front lobby- it was infrequent that people scheduled were actually there Terri the corporate person who toured us before admission told many lies. She had no knowledge of staff to patient ratios and answered many questions with "I'm just filling in here and don't know how it works in this facility" We should of ran then . Don't let the nice surroundings fool you if you want your loved one to heal and be cared for in a human way.

This place is wonderful. My grandma lives here and my family and I have seen such a huge…read moreimprovement in her happiness since she's been here. She has dementia and the staff takes such wonderful care of her --they make sure she always has fun activities to do and just watch out for her well-being. The staff is amazing; especially Patricia, Jill, Dee, and Kay. Rich is the director and has such a good heart as well. They did a wonderful job picking their staff. They always make sure grandma is safe and happy, and are super reassuring to our family that grandma is being taken care of. Thank you so so much

From the owner: We provide Assisted Living and Memory Care in an elegant setting. Services are provided by trained…read moreand experienced staff who love to make the residents feel at home. Our apartment offerings include studio, one bedroom, and two bedroom and include barrier-free and courtyard apartments. We have pre-pay, and inclusive pricing options. We don't have additional charges or ala carte fees.

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer

My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.

I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Bringing patient in today for rehab post op. The reviews were great so I am hopeful the care will…read morebe as expected. Bianca Allor for patient Dennis Howes

We needed to help a dear friend move to a memory care facility in summer of 2019. We searched,…read morevisited, and interviewed sites. We were so grateful to find St. Anne's Mead on 12 Mile in Southfield. There are various approaches to memory care but we really like SAM's approach the best. They utilize an approach called Best Buddy...where SAM actually hires someone to keep the seniors engaged informally. They have PT and OT of course elsewhere, but I love that this person's main role is to sit with a resident to share a cup of coffee or visit with someone alone on a couch, etc. The Program Director has a very sweet little dog she brings 3 days a week and the residents light up when they get to hold or pet her. The staff are all very respectful of the residents and do seem to like them greatly. They have many activities scheduled throughout the day so there is no sitting and staring at the television for hours. Their meals are delicious. As noted by other reviewers, the building is an old-style nursing home, but the interactions, smiles, and kind staff make it a very hospitable place. The memory care unit was recently renovated with nice size rooms and large private half-baths (showers without assistance can be quite dangerous for seniors with memory issues). They have their own dining area and integrate into the activities of the larger facility as much as possible. Don't be put off that the building is from the 1960's. It has everything you will need for quality care for your loved one who is struggling with memory issues.

My mother was moved here in early 2017, after a stay at the hospital. She had been living in a…read moresenior living apartment, but needed more help. While the building is on the older side, the staff at St. Anne's was absolutely fabulous. My mother had the opportunity to return to the senior living apartment as she got stronger, but she didn't want to. She was happy staying with the wonderful people at St. Anne's. My mother passed away this week, but I am very thankful for the staff at St. Anne's helping make her last year as pleasant as possible. Thank you.