Initial visit requires 3+hours in a hot cramped waiting room followed by multiple visits on imaging…read moreand testing. Ultimately resulting in NO diagnosis, NO cohesive treatment plan and no prognosis or follow up. After a short time with Dr Yathirij, all additional testing and consultations are with auxiliary staff providing little or no substantive information. When asked to speak to Dr Yathirij to review findsings I was told it would take at least a three hour wait,even after waiting over two months for this follow up. Office is poorly run and the doctor mostly unavailable DONT WASTE YOUR TIME!

As a patient here for over 10 years medical isn't bad but my God the front side as far as…read moreappointments and even trying to call and get ahold of a person is impossible. They have slowly made calling worse and now to the point I will be looking elsewhere.

Kind, Professional, Great personalities, Trustworthy and can even be fun‼…read moreFor me, easy to drive to, plenty of parking. They know what they're doingTake good care of their patients. They do any kind of X-Rays. Also have doctors who are experienced

Went in today @ 2:30p lady at front desk on right side, as I walked in window, not friendly bad…read moreenergy immediately...tried to begin a new relationship with the medical group who took my insurance. Filled out info while she took my ins info. Finished with my paperwork and her window was closed like she didn't wanna be bothered. I had to go to the left window and speak to another lady who took my paperwork. 10 min later window opens I barely heard my name called... I went back and she wanted to schedule me in for Jan? With a big smile. It's Aug..she then condescendingly said how about February? Like laughing to herself. I said no, I'd like to get in earlier. I guess I'll have to go somewhere else. She didn't say one word just handed me my paperwork back. My opinion is this, if you don't like your job, don't work where you work. It's not our fault as customers that you're unhappy. You don't need to spread your bad energy to customers. It's bad for your company and for your well-being. If this is my company and I saw this lady treating a customer, the way I was treated I would fire her on the spot. I've been the customer service industry for over 35 years. Not acceptable I've never not seen a company refused customers in all of my life. Good riddance. I went home and got on the phone and I got in right away for tomorrow, with another firm Deuces. Customer service is always number one in my book. And negative Nancy definitely dropped the ball. Cut bait with her... Deadweight

Consultation, This doctor has no bedside manner whatsoever…read more He's rude.He makes judgements about other doctors treatments which he had no understanding of. I couldn't possibly have left soon enough. On top of that he's got a dog in the office yet he insists on masks for the patients.

From the owner: Dr. Norris is a General Neurologist. The practice is a family owned business. Dr. Norris' wife…read moreNancy runs the practice and is also a physical therapist. Dr. Norris has been in practice for over 20 years and has won numerous awards for excellence including Patient Choice Awards on several occasions. He never rushes patients out of the office, throws pills at problems or orders unnecessary tests. What he will do is try to find the underlying problem, and educate patients and give them the tools they need to solve their own problems. In addition to passing the Neurology and Psychiatry board examination, Dr. Norris is also board certified in Pain Management. However he never prescribes narcotic medications. His background also includes training in surgery including Trauma surgery.

I had a cryptic pregnancy and the nurses i came in contact with were the most genuine and kind…read morepeople. Specifically Ediana! I hope I spelled her name right. I wouldn't have been as resilient as I was if it wasn't for them. They really got me through it. Even the nurse who did my initial ultrasound was very kind and understanding of everything. I'd do it all over again if it meant I got to interact with the same staff! (And have meet my beautiful baby for the first time again:')) OH! And the doctor who delivered my baby, Dr. Barrera was amazing too. Very funny guy! Very personable staff!

Where do I begin? My fiancé & I were headed to a baby shower. It started raining before we could…read moreget to the car. His umbrella was broken & wouldn't close all the way & it punctured the palm of his hand. The puncture was DEEP & his tendon was poking out. So this was not just a simple cut but an emergency. We were scared, he was bleeding everywhere. We went to the nearest hospital (Manatee Memorial) in the emergency department. We checked in at the front desk & not long after they brought us to the back to clean the wound & do x-rays. So far, it was going good. Then a RN came into our room leading us to a different room claiming once we head that way the team will be able to get us out of here in no time. We weren't concerned about getting out of there faster we just wanted to make sure everything was okay. Once we got into that room we waited 2 hours before anyone came to check up on us. Mind you my fiancé has a very painful wound that is hurting him like CRAZY & actively bleeding. I understand there is a process of doing things, but the LEAST that nurses & staff could do is update their patients. We don't care that it is taking long. We just feel like we were forgotten about & that's the worst to feel in an emergency situation. Once someone did come see us, they mentioned how they forgot about us because we moved rooms. That is not what we want to hear. This is not a laughing matter. This person was also the one to numb his wound. So my fiancé has been in excruciating pain for 3 hours already. The doctor comes in shortly after saying that there isn't a hand specialist on call (since it was a Sunday) & that we should just head home & contact Dr. Van Vliet at Blake tomorrow. We felt like that couldn't just be it. There was a hole in the palm of his hand. Shouldn't it be stitched up? Not once did any one specify that this wound wasn't emergent. I don't know if there was miscommunication or what? But we felt like there had to be more to this. We headed to Blake Hospital the next morning where we explained this situation & said we're here to see Dr. Van Vliet. We're also not dumb. We know there's ways to do things. The lady at the registration gestured us to head to the emergency department at Blake which was a few walks away. We headed to the emergency department & the man at the front desk was UPSET and gestured us BACK to the registration. At the point we were both frustrated we are getting sent back and forth & NO ONE WAS HELPING. No one wanted to understand the situation. Once we got back to the registration the lady seemed upset. As if we were the problem. She didn't bother to ask if we had an appointment or not. She just wrote down a phone number & told us to call it. THAT'S IT. We head out of the building to call this number & that number said Dr. Van Vliet is not a "hand specialists" & to call Coastal Orthopedics. At this point my fiancé & I gave up. No one was helping or leading us in the right direction. So, we decided to head back to Manatee Memorial in case there was a hand specialist on call since it was a Monday now. Welp, we got there & after checking in & being in an exam room for 3 hours. A doctor comes in (Nicole) & immediately said "What do you want me to do here" in the most condescending voice ever. Whereas my fiancé replied "Stitch it up? IDK?" She laughed & said "Stitches? You don't need stitches" We were confused. NO ONE specified that he wouldn't need stitches. No one told us that his wound would heal on its own. We value our time & it felt like the doctor thought we were there to waste her time. We not here to make your day hard. There was NO communication to us that his would was not emergent & he did not need any stitches. They didn't even tell us how to properly care for it & signs & symptoms to be wary of. This has been super upsetting. We wouldn't have wasted our time & energy if someone would've told us this the day before. If you're a nurse reading this.... don't be afraid to update your patients. We see you walk by our rooms ignoring us & have us waiting for hours. We understand there is a process but just acknowledge us.