Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Don't use them!!! My son rented a house through Young Realty. What a terrible experience. When he…read moremoved in the house was gross! I had to scrub the walls in his bedroom to remove a brown liquid that had dripped down the wall and had hardened. The kitchen was sticky...I was glad that I was not living there. Vines were growing into the A/C unit. The landscaping was overgrown. Garbage and broken furniture had been left in the back yard, in the basement, and in the living room. When removal and service were requested, the requests were ignored. My son cleaned up the yard a little until he got Poison Ivy! After my son moved out, Young Realty charged exorbitant fines for garbage removal and $650 for a deep cleaning! Thats ridiculous!! My son left repeated messages at the realty office, most of which went unanswered. I wish that I could give them a negative rating!!

They manage the property I'm renting and it's been a nightmare since I signed the lease August…read more2024. I couldn't move in until after 2 weeks because I didn't have running water and the AC unit didn't work. On top of that I went without hot water until November 2024 and was told that I still had to pay rent and that the astronomical utility bills that were caused by the underground leak and broken water heater was my responsibility. Although they ended up crediting me for a couple months of rent, I shelled out almost $4k in utility bills for barely 2 months of service. Despite the multiple conversations that I've had with the electric company and them telling me the home is surging electricity and me complaining about my power going out multiple times a week since August 2024, they won't inspect the wiring. So I'm stuck dealing with an electric bill consistently over $1k a month for a 3 bedroom 1 bathroom townhouse that's barely 1,100 square feet. No accommodations were offered to me and my children. We had to shower in cold water while it was cold outside. Made to boil water to wash dishes. I decided to rent this house partly because of fenced in yard, which they decided not to repair the fence when a tree limb fell on part of the fence, but instead tear it down leaving the deck and the outside storage closet exposed to whomever wants to go behind the property and onto the deck. I'm a single mother with a daughter and son. It's been a complete mess and I can't wait until my lease ends! There's so much more but I'm tired of this company.

Joe was nice and professional...Good pricing...Didnt wait long...definitely recommend !read more

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Just received great experience, quick and prompt! My contact and request was meet with a can do…read morespirit, how refreshing!

When I first moved into my current home, a different management company was in charge. Draconian…read morepolicies, overbearing rules and enforcement, and office staff that must have taken a customer service course and did the exact opposite of what they learned. A couple of years ago, SoJay took over. The difference is night and day. SoJay has a pleasant, helpful staff that responds quickly. When I have a problem, question, or dispute, I am treated with respect. I feel like SoJay gets it... an HOA exists to serve the community and make it a better place to live. When that HOA is managed by a company who employs a staff that acts with professionalism and common sense, everyone wins.

These Realtors work as hard & fast to get you your dream home, rental or purchase, which we are…read morehoping to soon do thru them. They work miracle's & get things going. We were under a time restraint & they understood & came thru for us. When things need fixing they are tight on time! Seriously, they have people who do whatever is needed, painting, bathroom or kitchen problems, front door, appliances, whatever isn't working they will get fixed. Highly 5-star company. Rick and Liz and Jim

From the owner: At Atlantic Realty Management we provide one-on-one service that is honest and open so that our…read moreclients know our objective is to provide them with the guidance to fit their goals and dreams. Our team of professionals provides service before, during and after your transaction and advises you on how to receive the most value for your property. After your goals are accomplished, we will help you with an easy transition into your new home or investment property. We will assist with the details and connect you with other professionals who can take care of any issues that may arise. Our team at Atlantic Realty Management is available and ready at all times to meet your real estate needs.

I am absolutely appalled that this place has not been investigated by local, state, or federal…read moreauthorities. It is beyond disturbing that they continue to receive government funding while forcing people to live in dangerous, unacceptable conditions. There is mold that they refuse to address, stoves and air conditioners that don't work, and refrigerators that constantly shut off and on, destroying the little food residents can afford. On top of that, the building hasn't been remodeled in years. The rugs are filthy and worn, and the kitchen cabinets are over 40 years old. These are people on fixed incomes--people who already struggle--and they are being treated as if their health, safety, and dignity do not matter. This is neglect, plain and simple, and it should not be allowed to continue.

There's hardly ever a maintenance person in this complex. My stove is very old with wires hanging…read moreinside and they refuse to give me another one. There is a gaping hole into next door in the kitchen which mice come in. My refrigerator does not work right. There's a lot of condensation. Most importantly there are 10 people living in a 1 bedroom apt and no one cares except the people that have to live around them. They say inappropriate things to children and adults. I am desperate to move but can't afford it.

They do what they want with your money... this is not my opinion after 22 anthis is not my opinion…read more This is a fact. After 22 years I had to replace my own roof !!!! Now the whole complex has different roofs and all the units are attached making it look like a total dump not to mention the people who pay the homeowners association and can't afford to buy a new roof where they have tarp patches blankets over the roof. This homeowners association is disgusting.

Extremely nasty attitude towards residents. When you call to get information the lady is nasty to…read moreyou and hangs up on you. They pick on certain residents that do nothing but those that are double parked or taking up all the spots with vehicles that they are not using get to do as they please. Put you on a tow list without even informing you what you have done to get on it or even giving a warning. People do not have 300 dollars or more just laying around to get their vehicle's back. I understand there are rules but there should also be better communication from the HOA to residents. Along with actually holding those who do break the rules accountable.