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    Pinnacle Urgent Care

    3.7 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    3 years ago

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    Novant Health-GoHealth Urgent Care

    Novant Health-GoHealth Urgent Care

    1.8(8 reviews)
    14.4 mi

    I wish I could leave -star reviews. We didn't get seen,…read morebecause apparently showing up at 4:15 on a Friday when the clinic closes at 5 is 'too late'. The girl at the desk (didn't get her name, it was on 6/19/26) cheerfully offered to make me an appointment for the following day after discovering that I didn't have an appointment. She said they didn't have any availability left for the day. I looked around, no one waiting and all of the door to the rooms were open. Funny. She and the provider were just waiting until 5. She wanted me to make my child wait another day to start antibiotics to treat swimmers ear, so that she didn't have to get up and clean the room again after a provider looked in his ear. That's literally all it took, but the privately owned urgent care in Lexington was MORE THAN HAPPY AND ACCOMMODATING. Unfortunately, I work for Novant so they want us to use these GoHealth Urgent Cares. After this experience, I can assure you I will not. What horrible care to offer to people. If you make it a habit to deny service to people, just lock the door when whoever inside decided it will be too inconvenient to serve any more patients.

    This place was a huge waste of time and money. The doctor right off told me there wasn't anything…read morethey could do there. I was just feeling sick and thought maybe they would tell me I had the flu or something. She took my vitals and told me they were normal but she recommended me go to the hospital if I was feeling bad. A 5 minute visit that was completely weird from the start Ended up costing me $222 after my insurance covered some of it. 2 months later they just helped their self to the money in my bank account. To be honest I was so confused by the whole experience. Never was the bill discussed with me there. I had to give them a bank card and sign a consent form before I could be seen.. I'm outraged that this could even happen. Charlene Weaver was the doctor.

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    Novant Health-GoHealth Urgent Care
    Novant Health-GoHealth Urgent Care
    Novant Health-GoHealth Urgent Care

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    Precision Health

    Precision Health

    3.9(7 reviews)
    89.0 mi
    Walk-ins welcome
    Available by appointment

    Old building. New provider. Took my 75 yo father here about…read morea week ago. Told me ahead of time they were still waiting to be put on our insurance co's provider list, but said we could self-pay. Thirty minutes and $80'ish later, we were walking back out the door after having seen the provider. Didn't feel rushed through like cattle and Dad was feeling much better the following day due to the RX provided. Only issue was one of the RX given the ins didn't want to cover. I prob could have called the office back and asked for an alternative, but instead just got a partial fill. So 4.5 stars, and that rounds to 5. Just please, for the love of all, keep enough providers and staff on hand to ensure your wait time stays reasonable. Area doesn't need another shoddy and understaffed urgent care!

    Nurse called name out to come back, guessing the lady at the front wrote the name wrong on the…read morepaper and called a name that wasn't mine. I wasn't sure if she was calling out for me to come back but she stood behind the door and called my name mispronounced it and gave me hella attitude when I came up asking if it was me or not her response was "your the only one sitting out there" but she never came around the corner or nothing. She put up an argument and didn't apologize. It wasn't the point of mispronouncing the name it was the way she went about it, very unprofessional. She honestly doesn't need to be working there as a nurse and dealing with people who don't feel well. We are a military family and it was just a terrible encounter. Her Name is Gabriella (Gabby)

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    Precision Health
    Precision Health - Our providers have 20+ years experience.

    Our providers have 20+ years experience.

    Precision Health

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    Pinnacle Urgent Care - urgent_care - Updated August 2026

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