I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

I really can't say enough good things about this company! I've been with Eddie for many years now…read moreand continue to be satisfied year after year! Owning multiple properties can become stressful at times but Eddie and his team make sure my properties and tenants are always well taken care of! I really appreciate the services he provides!

They rented me a place with Trains in my backyard. Feels like an earthquake. Noisy. Hard to sleep…read more24/7 and when my daughter walked the apt it was mid day and no trains were passing and the tall wood fence and trees made it hard to see. The tile already had mold and the tub cracked as soon as I stepped in it for the first time. It reveled mold and mildew and they came to fix it and it cracked again because they put caulking on wet tub. Been waiting since February and no reply to my 3 emails to property manager. Been asking them to change A/C filter smells like mold. Since February my mail is still held at post office because I don't have a mail key. It don't get changed until a person moved out and then they wait to rent to then have new resident go to post office to request lock change.

If I could give this rental company a ZERO star, that would be my rating. Unbelievable slum lords…read moretaking advantage of young tenants and cutting every corner possible. My son rented his first apartment from this group in May of 2020 and was laid off right about that time. Did we ask for rent moritoriem or any of the other governement sponsered free rides? HELL NO. His rent was paid in full before the due date every month for his entire lease. You would think for that the company would work with you when you need a favor, but not this company. What my son faced while he lived in this DUMP of an apartment: (1) Raw sewage backup in his tub on his move in day. Yep, move in day and they made an excuse and delayed it to the next day. We should have cancelled and run that day. It continued to happen while he lived there. They always said that was just mud and water. (2) The front locking gate they claimed as part of the property did not work for at least six months and people could access the property at all hours. (3) The courtyard was so overgrown with grass could you not only not sit there, you could barely walk through there. (4) The trash for the entire community was not removed for at least 3-4 weeks and the stench was so horridenous and the filth was unbelievable. Those cans backed right up to my son's apartment. Multiple calls were made to the management and there was nothing they could do. (5) His air conditioning failed in July (yes hottest time of the year) and they took forever to dispatch someone, then said they could not fix it for days, that turned into an entire week with NO AIR CONDITIONING! Sure they gave him credit for those days but no alternative for another place to stay. (6) The upstairs tenants were very noisy and despite multiple complaints from him and other neighbors, nothing was done, so my son came to our house to sleep many nights. (7) When he finally secured a job after 10 months of being unemployed, we asked if they could terminate his lease 2 months early so he could move for the job which was five hours away and they refused to even consider that. They cost him a job. He could not afford to move and pay rent somewhere else while paying rent in this dump. (8) Final straw is the move out and though he was a quiet, no party guy living alone, they kept his ENTIRE deposit and demanded more. The closet doors in the bedroom when he moved in were falling down. Him being young and in his first rental did not fill out the list of things wrong, but they chose to charge him for new doors THOUGH I have proof they never replaced those doors from the vendors who worked on that property and the tenants. THESE PEOPLE ARE LIARS!! DO NOT RENT FROM THESE SLUM LORDS!! AND DO NOT BELIEVE THEY ARE CHRISTIANS! THEY ARE LIARS!

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!

This company is full of empty promises. The condition of…read moretheir houses is insanitary, bathtub and shower walls not sealed and chipping. I bleach every other day and the mold still appears. Leaky roof never fixed and the wall under kitchen sink is still not replaced after a pipe broke. The stove burner does not work but that's another story ... Do not rent from this company.

Do not let them manage your property. The worst experience I've ever had with any company for any…read moreproduct or service in my entire life. There is a lack of caring and common sense. A money making property turns into money losing property. You spend so much time managing them and questioning all of the ridiculous things they do that you could spend less time and money just managing the property yourself.

I have bought 5 properties and sold 2 since moving to Ponte Vedra Beach, Florida. Each time I have…read moreworked with Suzy Evans of Davidson Realty. Suzy develops such a wonderful professional relationship with her clients that reassures you she is working with you to get the best deal in real estate. I trust her 1000% to get the deal done and done well. She pays attention to all the details and responds to you at all hours of the day. If there is a problem, she is first to roll up her sleeves and find the solution. I have developed a rental property business with Suzy by my side. She navigates me through the ups and downs of real estate calmly and confidently. Her professional discretion is always appreciated. I can recommend Suzy and Davidson Realty with confidence.

Brian Martin is an exceptionally profession real estate agent and I appreciate all the hard work he…read moreput into finding the right home for us. He was available when we needed him and he always had good advice. I would certainly use him again for any real estate transaction in Jacksonville. I recommend him highly.

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

Suzanne and Taylor have been fantastic to work with. I highly recommend. Everyone communicated and…read moregot my house taken care of fast!

If I could make this a 0, I would. RUN! I almost never post negative reviews (this is my first…read moretime) but I feel responsible to share this terrible experience. Not only was the host, Eric, extremely unprofessional, but he also violated our stay in multiple ways in our stay here. They booked another person midway through our reservation, double booking the unit, and gave a stranger access to the place while we were already staying there. Eric also asked for personal details and payment info outside of the approved methods. Not to mention, the internet went out, the place is run down, and the host shady.

A one star review is actually too high . first of all this company advertises themselves as a…read morevacation ... "a home away from home" . You are basically renting a disgusting hotel room in an apartment building for Jacksonville area rental property pricing.!!! staff is useless, lazy, and basically incompetent. They don't even have an actual pan to cook on only a wok. Fully furnished is laughable maybe if you're referring to the inner city in one of the poorest communities in the world, then sure, these places are fully furbished. I booked the place on Airbnb. My family and I get there. And my kids were instantly horrified the place was horrific ceiling, stains, and mold all over. Unit which was completely updated much nicer and we were... until for some reason the circuit breaker from 1900 finally went out and they let us sit for five hours with no power knowing I have an almost 2-year-old and 10-year-old with us. It's starting to get dark, they tell us they're moving us to another rental across the street which is an entire city block down the street and although it is right above a VyStar, its also got downtown Jacksonville city finest roaming around at night. The parking area is not a safe place for women and children alone at night either. Basically all Erik the owner did coupon for a restaurant across the street, move us to 3 units, all exactly as crappy as the first, an inconvenience my entire family stay and trip for $30 gift card and $100 rebate for our troubles. Again, these issues our fault. Basically, the owner is an upscale slumlord. i paid $1700 for 3 weeks in a roach motel pff 8th street!!!! do yourself a favor and just stay in a hotel room a two star hotel room in the worst part of Jacksonville would be a luxury stay compared to Erics many listings on silver steeet management!!! at least in a hotel, you usually get a free breakfast, unlimited amount of clean towels, and at least a clean room. You will get none of those things in any of silver Street management properties. I can assure you, after my first interaction with Erik after having to go through Airbnb two different times to complain about the property to get a result, I was very aware of what kind of Shiesty operation I was dealing with and documented everything. I gave Erik and his team more than ample opportunity to make this right as I am in school full-time, work full-time and have two children. I didn't have the time to keep moving from Airbnb and to keep spending hours reporting this to get minimal results. Thankfully, I never have to interact with these people again, but to make sure that they don't make any more money off of an innocent, hardworking humans -- I can assure you I'm going to post everything I have on every website I'm able to that way people at least have a warning of what they're walking into with these welfare quality units. Even Ian, the property manager told me that the owner doesn't care literally about updating anything or fixing anything or the quality of anything he just cares about reviews. So here you go, Eric! Reviews with all of the pictures and emails you will get!!! If I wanted to stay in a dirty space with questionableneighbors in a dangerous vicinity, I could've gone to the red roof Inn or super eight in moncreif. You literally ruined my family and I's stay, not to mention our Thanksgiving. I hope you and the 10 other members of your team sleep well at night, knowing that you are charging these kinds of prices for this kind of service and establishment. Also, one more thing you all kept saying it was GEA's fault with the circuit breaker.... But I have a feeling JEA probably advised you to replace the circuit breaker from 1900..... Again, this is just another example of how you're charging top dollar for Living quarters that are probably comparable to those in Third World countries! PS if you do decide to stay in any of the SSM units for more than two days, be sure to bring your own towels, toilet paper, security systems, brooms, cleaning supplies, vacuum, and air filtration system. Possibly some lamps, too, because they keep the lighting low in the buildings in the units to hide all the scum and dirt and filth!

The Property Management Team are awesome, every problem we had while living in their condo was…read moreaddressed right away with no complaints, Tammy was the best landlord/ agent we've ever dealt with and she checks on my wife who is a Mayo Clinic patient still to this day! So if you you need a place to live, full time or temporary give Tammy a call you won't regret it!

I moved to the Jacksonville area two years ago from St. Louis. I didn't know the area and had a…read moredifficult time getting anyone to return my calls on rental properties. Peggy returned my call on a Saturday within minutes of me leaving a message. It took less than a week to pick out a place, apply, get approved, and pay the deposit. Everyone was so nice and accommodating. Since then, I have had an absolutely fantastic place to live!! I've only had to call in four work orders in two years, but Tammy always responds right away and gets someone to my residence quickly. I love the follow up calls, too, just making sure that everything is to my satisfaction. Of all the places I have lived, this has been the best experience ever!

My company was hired by Mr. Willie Smith of Rosebud to perform a job, and the work was completed…read moreexactly as requested. Once the job was finished, payment was deliberately withheld despite clear agreement on terms. Multiple attempts to collect payment and resolve the matter were ignored or dismissed. This is unacceptable and demonstrates a complete lack of professionalism, accountability, and integrity. I strongly warn other contractors and businesses to proceed with extreme caution when dealing with Mr. Smith or Rosebud Watson Property Management. Their one-star rating accurately reflects this type of behavior.

Watson management took over my property since 2024 and since then they have raised the quarterly…read morefees from $400.00 to now $525.00 and the service remains the same and if not worse than before. They're very unprofessional at the office and the lady who's in charge of my property Hillary Rothmore, is extremely biased and incompetent. She only shows urgency to resolve issues when it involves board members only.