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    Pinnacles Dive Center

    4.3 (49 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 2 months ago

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    Mr. W.

    Just completed the Pinnacles Dive Center (Novato, CA) SCUBA Discovery class, with my 12 year old son, an experience that was excellent and very memorable! Our instructor, Ewan, was outstanding in every way. He was extremely knowledgeable, positive, taking his time to explain, in detail, how to approach each area of beginning SCUBA. We had a blast, learned a lot, and have Ewan to thank for it! On a side note, scheduling issues arose when planning, but the support guys at Pinnacles were great, and provided excellent customer care. Job well done all around, made the trip from SF well worth it, and we will definitely return for the next phase!

    After our certifications dives in Monterey!
    Craig Y.

    Note: there are some negative reviews here, but I think the ownership has changed hands since a few years ago so if you want the real story then look at the more recent reviews! My friend and I wanted to get our scuba certification for an upcoming trip to Turks and Caicos. We didn't really know anything about how it works, so we shopped around and found a Groupon deal for this place! To make sure it was legit, we called in and the owner, Rick, explained how the whole process works. In short, we had an awesome experience getting our PADI certification - fun, easy, and reasonably priced compared to other options. I would definitely recommend coming here to anyone interested! The certification course covers the following: 1. Take home instructional materials: 6-10 hours of reading the course material at home, which covers pretty much everything you need to know about the equipment, techniques, and practices of scuba diving. 2. A short test making sure you actually learned the course (not too hard). 3. A full Saturday in the pool with a group, learning the skills and equipment for diving. Our class had 6 students and 2 instructors. You need your own mask, snorkel, fins, and boots. Rick or any of the shop employees are great for helping you choose these from the shop at decent prices (student discount available), or bring your own if you have them. There's a break for lunch, either bring one for yourself or there are several restaurants nearby. 4. Four training dives in Monterey. This was the by far the best part of the course. We had a class of 4 students, with one dive instructor and two dive masters assisting. We practiced all the skills again on actual dives, and got to experience real diving for the first time. Pinnacles offers a convenient rental package for all the gear, and they even provided breakfast and lunch on Sunday! I feel like I learned all the skills very well, and although I was apprehensive at first, now I am really confident about diving in other parts of the world! I would highly recommend Pinnacles for the PADI certification course, and any other dive needs.

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    16 years ago

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    Review Highlights - Pinnacles Dive Center

    Needed a wet suite and they special ordered one for me and then set me up with a dive through the kelp forests in Monterey.

    Mentioned in 8 reviews

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    Dimensions In Travel

    Dimensions In Travel

    3.7
    (3 reviews)
    4.4 mi

    Dimensions in Travel is an excellent Travel Agency! I am an extremely busy professional woman who…read morehas been using this company since 2010. And, the owner Ms Jill Romano has planned several outstanding vacations for me to Europe! These trips are exactly what I enjoy and every detail is planned is taken care of which eliminates my stress! I took a trip to Croatia last September during the COVID pandemic. It couldn't have been easier! Jill and her colleagues took care of COVID tests (provided sites and sent a nurse to my hotel for rapid PCR) with the travel arrangements! Also, I was traveling as a single woman and guess what... amazing!!!! Not scary!!! I highly recommend traveling at this time and calling Dimensions in Travel to help plan your life changing adventure!!!!

    Have not taken our trip yet, but VERY unimpressed with this agency…read more We only contacted them at the suggestion of Backroads to assist with travel arrangements before and after our Backroads bike trip in Europe. First call into the agency, I was passed Around at least 3 times before someone was able to assist me. I was VERY clear with the agent that we wanted luxury hotels- prefer smaller boutique properties near sights BUT quiet- no nightclubs or hotels on busy main boulevards. Agent promised to send a few suggestions next day or so. Finally after about a week, she submitted her suggestions. I checked them out on Trip Advisor and guess what....her first choice for us was rated poorly due to LOUD, noisy rooms! When I pointed this out, she said " oh you are right!". Long story short, we are now at least 3 months since my first contact and we STILL do not have the promised arrangements finalized. I called her to ask when we would have it. She was not available so I left a voice message. When she called me, I was busy and asked her to call me in 10 minutes. An hour later, still no call, so I give up and go online and book my first hotel myself. I want to be sure we have a place to stay after a long flight overnight from the US. I call her back again and she says" oh I forgot about you". That was about a month ago, the trip is almost upon us and I STILL do not have all arrangements made. Horrible experience.

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    Right off the Freeway next to the Best Western Novato Oaks.
    Right off the Freeway next to the Best Western Novato Oaks.
    Dimensions In Travel
    Look for our sign! Parking lot just past this.

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    Look for our sign! Parking lot just past this.
    American Express Travel Service Representative

    American Express Travel Service Representative

    1.0
    (5 reviews)
    3.2 mi

    I planned a getaway trip for my husband and I mos ago (our first since 2017) but my husband had to…read morehave emergency surgery last week so we're unable to go. My first thought when realizing we weren't goin was, "Thank God" I have travel insurance". I always take out travel insurance due to the the unpredictablity of my 95 yr.old mother-in-law living with us. So the first thing I did was call the 800 number provided on my trip receipt. After 45 minutes of waiting on hold, I spoke to 2 people who I could barely understand. The first person either didn't understand me or doesn't understand her job description because she had know idea why I was calling. She sent me to a second person who had me on hold for long periods of time but managed to give me two "case numbers" for my claim and said that he would be emailing me information about the documentation needed to get a refund and that I would get the email in 24 -48 hours. It's been 4 days and I haven't received a thing!! I've tried every way possible of reaching someone at American Express travel by phone, been on hold 3 times only to be disconnected after holding 20-30 minutes later without speaking to anyone. I don't know if the amex travel insurance people even cancelled my trip as they claimed they were doing?? This is beyond frustrating!!! At $695/yr. I will definitely NOT be renewing my American Express platinum card again; I've only kept it for travel purposes but the travel service with AMEX has just gotten worse and worse as their annual fees have gotten higher and higher!! I wish I could leave a negative 5 star rating!!

    I understand the coronavirus has caused backlog in the travel industry but this is ridiculous. I…read morehave been trying for a week and a half to get through to cancel my trip. Ive tried waiting on hold for an hour only to be disconnected several times. The website is useless for canceling or even make a change. Its impossible to talk to a real person. Somehow though they are able to send me a reminder of my upcoming trip but again no way to respond with my concerns. I'm at a loss on how to proceed.

    Ole Travel

    Ole Travel

    5.0
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    I have been buying tickets and tour packages from Ole Travel for over two decades now. They are…read morevery professional plus they have contracts with all airlines Worldwide, we normally used them for Mexico, Central and South America Travel but since 2005 they have expanded to other destination Worldwide so they booked a group tour for us and friends throughout Eastern Europe. Unforgettable, It was fabulous and the price was right. Good hotels, centrally located , all private tours plus they included all meals. Thanks for the memories and sorry it took so long to thank you. Good Job Ole ! Raymond Ponce

    From the owner: Welcome to Ole! We have been creating bespoke holidays for almost 30 years. We are now taking the…read morenext step and putting you in control. At www.ole.travel you can book most every single arrangement Worldwide at your fingertips. Make quotes and bookings with real time prices and availability. Book the trip of a lifetime in just minutes at the best price for Air, hotels, trains, buses, transfers and all type of exotic tours. Ole Travel trusted consultants are always ready to assist. For the travelers that want to be pampered, we will help you hand pick your destination and plan your itinerary. Flights, packaged Holidays, Luxury or not we are here to help so just relax and let Ole plan each step of your journey knowing that your private transfers, hotels, and excursions are waiting at your destination. Ole Travel lets YOU DECIDE. You can be pampered by our consultants or you can be in control, so be ready to have an unforgettable experience. Start looking or booking at www.ole.travel

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    Ole Travel
    Ole Travel

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    Pinnacles Dive Center - scuba - Updated July 2026

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