I participated in the G-Top Travel's Dubai 8 days tour from Feb 25 to Mar 4, 2026 with the total of…read more44 tour members. With the Middle East war brewing out on 3/2/2026, the tour leader, Miko Xu ensures everyone that she will provide us with the latest arrangement for accommodation and transportation. However, on 3/4/2026, the tour leader, Miko Xu took only 11 tour members with her and left the remainder of 33 tour members in Dubai without informing them. Therefore, the 33 tour members were stranded in Dubai without any assistance from Miko Xu nor G-Top Travel to arrange the accommodation in Dubai and the transportation back home. Later, tour group members learned that Miko Xu, the tour leader returned to the United States while numerous tour members are still stranded in Dubai. As the result of the irresponsible tour leader, Miko Xu and G-Top Travel some tour members had to purchase the new airline ticket and/or to negotiate with airline using the existing airline ticket back home on their own. We understand that the warfare is an unusual circumstance; however, as paying customers, we expected that the tour leader and/or G-Top Travel will assist the tour members during this situation. We did not expect that the tour leader left us stranded in Dubai, and G-Top Travel did not take any action to resolve and mitigate this issue nor did not apologize their irresponsible action. Unfortunately, many of us who were left stranded in Dubai, are limited or non-English speakers and senior citizens. Coordinating the accommodation in Dubai and the transportation back home were very challenging to be handle by our own without the assistance from family back in the States. This post is shared to raise the awareness for other travelers who are planning to join G-Top Travel group to think twice before joining G-Top Travel group because G-Top Travel group and their tour leader are irresponsible and might left you behind.

Our Family's green card renewal was all completed with the help of MS. TSUI…read moreHer careful and responsible attitude, i really appreciate her serving our neighborhood, thank you for all your kindness

The best Travel Agency that I know in the Bay Area. We've traveled to Peru through them many times…read moreand have referred friends to them. The feedback about Elias Travel is always very positive. They can arrange travel for you anywhere in the World, they are experts at what they do. A tribute to Raul and Caridad Elias! Annette will plan a great trip for you as well as her very competent staff.

i can't say enough about Annette's skills as a travel agent!…read more i was diagnosed with stage 4 cancer back in 2016. visiting machu picchou was a bucket list trip for me. i knew i had to go before i died. at the time i was on high doses of cannabis to support healing my cancer and had serious brain fog. i reached out to Annette to see how she could help me plan this trip of a lifetime. it's been 4+ years since that trip, and i can say it was the most amazing trip of my life. Annette's knowledge around navigating the high altitude and jet lag was soooo helpful. she coordinated with a tour guide there. i literally would get off a plane, a person with my name on a sign would be waiting, and i was off on my next adventure. she literally planned EVERYTHING for me. i told her i wanted to go to machu picchu and to send me anywhere else she thought would be good for me to see. I enjoyed time in Lima, the Sacred Valley, Lake Titicaca, Cuzco and of course the magical Machu Picchu. i traveled alone and always felt safe. i am still blown away by the magic of peru and the peruvian people. i am forever grateful for this angel Annette, and the gift she gave me, in planning such a beautiful trip for me, when i was not in a place to do it myself. and i am still alive 5+ years after being diagnosed with stage 4 cancer! never give up! go live your life. have Annette plan a bucketlist trip for you!! today! you don't have to wait until you get cancer!

Highly recommend Quinn Travel. We just returned from a beautiful trip to Ireland and the UK…read more Catherine assisted us with our small group tour and air travel arrangements. The trip was wonderfully relaxing and stress free.

When my dad unexpectedly died during my trip home to Ireland, Catherine was available and extremely…read morehelpful in sorting out the rescheduling of my return to San Francisco.

Still in biz? All reviews are 10 yo or greater? anyone dealt…read morew them recently.? I used them in the 90s 2000s

Peter Greene is extremely helpful at Now Voyager. He assisted me with all of my travel needs and…read morespecifications. I wanted to go to Montreal then to Iceland and he made it happen. He was helpful with tips on his experiences in Iceland as well. It was also comforting to know that he could help when I had passport issues and he could potentially work with the airlines to change my tickets around. I'm grateful for the service and I couldn't have booked better flights. Each leg gave me enough time to get to the next destination without feeling rushed. Jonathan was extremely helpful as well. He broke down all the prices for me to each destination. Thank you guys for your time and dedication in helping me with my journey.

We have been coming to Imperial Travel for the last 18 years for our travel and for the last couple…read moreof years for our tax preparation. They are very profesional and friendly. The cost of our tax preparation was very reasonable. We have also used their notary public services. This is a one stop business. Definitely recommend.

Peter is the best in helping you book a flight, he is fast and accurate . He goes beyond to give…read moreyou excellent customer service. Thanks Peter

Great and professional service! Friendly and helpful,…read moreespecially in details for international travel. I would highly recommend this agency.

toi là mot khach hang da lau nam voi newtec travel Agency chung toi rat hai long voi su phuc vu cua…read morenewtec travel rat nhiet tinh giup đỡ giai thich moi van de cho chung toi rat chu đao luon phuc vu khach hanh tan tam vui ve giai thich moi thac mac cho khach hang va luon tim kiem cho khach duoc gia tot nhat cho khach hang khi can mua ve may bay nen neu ai can dat ve may bay hay lien lac voi cong ty newtec travel phuc vu rat tot cho khach nhe mot lan nua toi xin cam on su phuc rat chu dao cua cong ty newtec travel trong nhieu nam qua voi chung toi thanks

Thorndike Travel just saved us $700 on tickets for 4 RT from SF to London the lowest fare I could…read morefind anywhere. I highly recommend Jimmy Goetz to get. Great deal FAST!

From the owner: Thorndike Travel specializes in finding cheaper Business Class airfare than the internet especially…read moreon heavily traveled routes and dates. As an example, if you are traveling Back East or Mexico for Spring Break and are finding the airfare higher than you expected, you should give us a call. Does your company need business travel? Call us today and let us help you?

Rosie did such an amazing job planning our 10 day trip to Slovenia & Croatia. It was filled with…read morethoughtful events, places to see, and things to do. Rosie worked with us to provide the best experience possible based on our interests and nailed it. My wife and I talk about our trip everyday. We will be working with Rosie again!

We had the worst experience with this travel agent, Rosie Allara. We planned our trip to the Middle…read moreEast - Jordan and Dubai. Both my husband and I have very busy schedules, we did not have time to do the planning ourselves, we needed a travel agent to do it for us. We clearly expressed it to Rosie. First red flag was on our first phone call. Our expectation for this call was that the travel agent would spend this call gathering information from us and asking questions about what we wanted this trip to be. Instead, after the initial couple of general questions, she started looking at prices of the hotels on her computer while we were on the phone and telling us what they were. After the first 15 minutes of this, we tried to steer her into what we thought the main purpose of the call was, but she would jump from one topic to the next and to the other and then back to looking at hotel prices again. It felt like she could not organize her thought process. Finally, after 45 minutes of being on the phone and being exhausted from a lot of jumping around and not being able to communicate to the agent in the organized manner, we decided to end the call with the agreement that we would communicate by email. Rosie started looking for the airfair for us. Her prices were very high and the flights she kept offering were at a very inconvenient hours - in the middle of the night or very early in the morning or with very long layovers that would make the flight unnecessarily long. We explained to her that we prefer more comfortable times and flights since it was going to be our vacation. That did not change anything. After a lot of back and forth, we felt a lot of stress and pressure where she would say that there was nothing else she could find from her wholesaler. Feeling between the rock and a hard place, we ended up going on-line and looking for tickets ourselves. We found a very good price on Priceline, 35% less expensive that her price with comfortable hours and flights. We told her and she was OK with us purchasing the tickets on our own. Now, we thought that the rest of the trip - hotels and organizing the itinerary would be fun and easy. Boy, were we mistaken. Rosie gave us an approximate/1st draft itinerary with some hotel suggestions. Being first time to the Middle East, we had questions about the itinerary and we did not like some of the hotels that she proposed. It would take her several days to respond to each email, and in her response she would ignore half of our questions. We had to send follow up emails, she would not respond for several days, then respond with half of the answers again. That was about the itinerary. When we asked for restaurant recommendations, entertainment recommendations, walkable streets where we could walk around in the evening, she would not know the answers at all. Her answer was "The information that I have is old and outdated, you can get this information from your hotel." Really? isn't it your job, as a travel agent, to have an updated information? Isn't this why we needed a travel agent so we don't have to scramble for this information when we are in a foreign country, not speaking the language. It was back and forth, we were running out of time, it was getting close to our trip time, we were not making any progress. She would not care about our time, she did not care about the information that we asked for. After 1.5 months, we felt that we did not accomplish anything, we did not get passed that first draft of the itinerary and unsuitable hotel recommendations. She did not complete a single thing for our trip. The only item that we had after working with Rosie for 1.5 months was the plain tickets that we purchased on our own. After depleting all our patience and being completely stressed out, we had to find another travel agent. Fortunately, he did a great job for us and we ended up having a great trip. As far as Rosie is concerned, even though she did not get anything done for our trip, she refused to refund the $300 fee that we paid her to prepare our trip. We believe that Rosie is completely disorganized and lacks knowledge in the travel industry. She indeed has outdated information from the time when she travelled to the Middle East herself 10 years ago. Even bigger problem is that she is not willing to do a new research and provide her clients with the new, updated information. If she is not interested in updating herself and all she does is re-use the same information year after year after year, she should not be in a travel industry that is constantly changing. In our case, we asked for a new information (like anybody else would), she just ignored us, did not respond to our emails, dragged her feet, ignored our questions, and wasted our time hoping that we would just go with it. Awful experience!

I took the tour to Yosemite and Giant Sequoia Small Group Day Tour led by Joshua. He is twenty-five…read moreyears old and was hired two months earlier for six months. Overall, I was happy with him as a tour guide. We got enough information during his talking. There were issues with not hearing him well enough and he said it was hard to know when we would arrive at specific points. He seemed intelligent and had a nice personality. I had a nice day. There were fourteen people in the group. We met at 6:30am in San Francisco at the Hilton Hotel and did not return to 9pm. So, it was a very long day. Initially there were issues as we were waiting for someone who was a no show. And on the return trip, I did get a little car sick due to the winding road. There should be more tour guides like Joshua. I did not take Viator Tours because a year earlier on a trip to Monterey I had a bad older man tour guide named Thomas with Viator Tours and I was trying to avoid having him again as a tour guide. I want to say I have taken several Viator Tours at different locations with good tour guides.

Avoid this company! Pre paid for tour of Muir woods and wine country . They changed companies…read moreproviding service the evening before. Email stated NO changes to my schedule or pick up location. After waiting for 10 minutes at designated pick up spot, we recieved an email stating the pickup location had changed to a different hotel that is a 15 minute drive away​. Called for clarification, waiting for call back. We missed the bus and tour. Waiting to see if we get a full refund. Terrible customer service! Terrible communication. We were told the roads are closed due to pride parade, and that's why the bus couldn't pick us up. Pride parade is scheduled a year in advance. This company failed to take into account the most popular event in San Francisco. Failed miserably!! Messed up our vacation!!