I called about my Whirlpool front loading dryer which stopped drying with various symptoms. I…read moretalked to Nate who listened patiently to my description of my situation and shared some initial thoughts as to the cause of the issue. Already a good customer service experience so far and this was before the actual visit! Thankfully Nate was available to come by the same day and identified a related issue causing the problem. I appreciated his willingness to troubleshoot, help me resolve the issue, and also take care of a few adjacent matters along the way to ensure my dryer could perform as well as possible. I will definitely call again for my appliance repair needs!

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

First time using this company, great experience, I highly recommend My Appliance Guy…read more They were responsive, courteous and honest. This is our go-to for home appliances repairs now.

when it comes to vacuums, he is the most knowledgeable guy on the entire east side of Cleveland…read more Fair pricing and fairly speedy delivery.

This is the best vacuum repair shop. I went for an old Kenmore but he had an array from old to new…read moremodels, of all brands, hence the name! He was friendly, knowledgeable, and INCREDIBLY reasonably priced!

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

Whirlpool Refrigerator ( French Door, Bottom Freezer) Review…read more In February of 2020 our 25 year old refrigerator started to die so we went to Home Depot to buy a new one. We shopped around for a long while, looking online, in different stores and reading reviews. We picked out what we thought was a good purchase, a Whirlpool stainless steel french door with a bottom freezer appliance....we were wrong. It has lasted just about 7 months and now it's completely dead, the fridge just will not get cold nor will the freezer. It was under warranty so we called Whirlpool to have it repaired. The earliest they said they could have someone come out to just look at it was 8 days later! What if the repair person needs to order a part, then it will be an even longer wait. What is my family supposed to do till then? They said they use only one appliance repair company and they were booked. I find it ridiculous that a company as large as Whirlpool only uses one appliance company to handle repairs for the entire area. It is unacceptable that they expect their customers to go over a week without a refrigerator since their product was obviously a piece of crap to begin with. This is going to be a very costly week for my family. Customer service was very unhelpful throughout this process as well. We are extremely disappointed with Whirlpool and will NEVER be buying products from them again. I HIGHLY recommend buying your appliance from any other company. #whirpoolsucks #whirpoolcustomerreview #refrigeratordied

Very prompt and knowledgeable. Literally came in less than an hour of my inquiry. Didn't take up a…read morelot of my time told me exactly what was wrong and how did I wanted to proceed. Gave me the real on fixing my appliance versus getting a new one. Got parts right away.

Timely and efficient. Had the job done in about 1/2 hr. explained everything. Were courteous &…read morefriendly. Thought a little pricey for a $9-$10 part.

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

I needed a half dozen small tasks taken care of and, like a previous occasion, Damon took care of…read morethings well and charged a fair price for the time that he spent here. He can count on me to use him again as he's easy to do business with, and the quality of his work is very good.

I had an urgent request to repair the back door of my home. Damon responded quickly and was able to…read moreadd me to his schedule. His price was fair, work was professional and he cleaned up after himself which is always a plus! I will be using his services again and have already recommended him to a friend.