If you want same day service,Kevin Lee , will charge you a whole lot more.Very expensive for what…read moreyou get.Won't be back.

Very good service fair price fast same day services. best cleaner in town friendly customer…read moreservice

I had five items for dry cleaning. I came in one afternoon, and the woman on duty helped me use…read moretheir system for the first time, which is different but pretty slick. She was friendly and helpful. The place was clean. They got my items dry cleaned by the next afternoon, and my wife picked it up for me. No issues. Decent value, maybe a tad pricy. I've found at least three locations for drop off and pick up in the Shaker Heights, University Heights, and Van Aken District areas.

I was a bit late leaving for the dry cleaner this morning, but I happened to run into the D.O…read more Summers guy delivering to my apartment building. I told him I was going to the Cedar Green branch, and asked if it was too late for same day. It was just after 10:00 am. He told me it was too late, but if they hadn't finished the last load, they may be able to help me. He told me to ask for Joey, the store manager. I did that, and Joey told me to be there before 5:00 to pick it up. I have used D.O. Summers for many years, sometimes using their free pick-up and delivery service, and sometimes using same day. Instead of same day being an extra charge add-on, like some cleaners, that is their standard service. It's a great help...but be sure to go to their website and get their coupons! :)

I always found them to be good. Dry cleaning and some sewing…read morerequired. Hemming mostly.

My advice based on my personal experience with this cleaner is not to go there. They were supposed…read moreto put a zipper on my favorite waterproof jacket. The guy working there talked me into getting it washed, too, at no extra charge to me. I accepted, paid for, and dropped it off. When I came back to pick it up, the guy took my claim ticket along with my receipt and threw them both away in the trash, pulled my jacket out of a laundry bin, and gave it to me. When I got home, I noticed that my black coat was now gray with a red tinge to it. I realize now that the coat was pre-treated with a red chemical and never washed. The chemical had a strong smell to it and made the material feel flimsy. The inside of my coat smelled like it wasn't washed yet. The zipper they used looked rusted and wasn't sewn on properly to keep out rain like the previous zipper was. I returned to the store to complain about all of this, but the small Asian lady working there wouldn't let me finish a sentence. I opted to speak to the Asian guy that took my payment for the services but the lady made a chopping motion between us, grabbed my arm, and shoved me toward the door, telling me to get out. I left and warned the customers that witnessed this that if they had any issues with their clothes being serviced, they would likely be treated just as I was, and I left. Don't go to Topps Cleaners, another Cleaner is in the same parking lot behind Burger King. That cleaner actually does good work, but not Tops Cleaners. You've been warned.

Absolute nightmare. Not only is this place overpriced, they completely botched my order. The suit…read morewas not ready when promised and I had to have it on day of pickup because I was leaving out of town. I had to pick up my suit 6 miles down the road. Come to find out the suit was not only not dry-cleaned but it wasn't even tailored, the chalk marks still on the suit. $208 for this? I will be expecting a full refund... should reimburse me for gas mileage for having to pick up my own suit. I understand things happen but this is just terrible. No phone call to tell me ahead of time and I even called in the afternoon before pickup. I'm not one to complain ever but this is truly an epic fail on the business and will never use them again.

What I brought in was ruined and when I asked the woman if it could be replaced with a silver…read morezipper, she said no. I paid $48.00 for my coat to be ruined. I am beyond disappointed and would not return.

Best customer service -best quality -best cleaners. Owned by a community participant & a nice lady.read more

Could have a little quicker turn around but they get the job done and they wrap the cloths very…read morenicely.

i have never had to use a laundromat before, this was the closest one local and it was horrible…read more when they say dont ignore red flags theyre talking about this place lol. more then half of the machines are out of order, no number to contact anyone and its dirty. i went at 6pm my clothes got stuck in the washer and i had no way to contact anyone!!! i had to wait until 9pm when a worker finally arrived and we both struggled to get my clothes out cause the machine i used was also broken just not marked as so!!! the lady was very sweet though hence the 2 stars instead of one. it took us about 15 minutes between me her and my dad trying to get the washer door to open but we finally got it open. she offered to rewash, dry and fold them but i declined as it wasnt her fault nor her store she was just a worker. i also had already waited 3 hrs just to even get them out of the machine. SO if you use the big commercial washers theres a switch on the back left hand top corner you have to repeatedly hit to get the washer cycle to end. the workers name is vesna and her number is 2162884155 if this happens to anyone else!!

Clean, bathroom, $2.00 wash side loading washers. Place is really clean though....read more

courteous, meticulous and fair business people. Use them for years, always in time. Never any…read moreproblems with mt order.

Get me right every single time never miss From shoes to clothes to hats to whatever you name it he…read moregone get it done

He hemmed the sleeves on a fancy jacket for me. He had to do a lot of work to make it look good…read more You pay usual rates for superior skill & service. Worth every penny! The shop is nothing fancy and the tree is taking it over

OMG... this man is the best. I came in to get my coat zipper fixed (other places estimated me…read more$30-50). I came in, he checked my coat out, 15 min later he completely fixed the zipper and didn't even charge me. He said it's his work for the community since it's so cold. The sweetest man I would trust him with MY LIFE. Going here for anything I ever need absolutely excellent service