After having some issues with the freezer on one of our refrigerator / freezers which was an older model I figured finding a replacement was probably the best option. I always try and buy local when possible and avoid the big box stores. I stopped in and met with David the store manger and he worked with me to find the perfect solution - the pricing was fair so I made the purchase and paid the additional $40.00 haul away fee for the one I was replacing. I liked the selection and the fact that I could have the refrigerator / freezer delivered and set up the next morning, I also like the fact that he knew the details on everything he is selling unlike what you get from the big box stores, he been working here for 32 years and is definitely an expert when it comes to home appliances. The two delivery men arrived on time today and made quick work of removing the old unit and installed the new one. They checked that everything was working properly, answered all my questions, provided me with all the instruction manuals, the door handle installation tool and cleaned up any mess from the packing materials. I feel I made the right choice and I am very happy with the entire process and love the new refrigerator/ freezer. I definitely will shop Pioneer first going forward when I need a home appliance... read more

See all

Purchased a 5y extended warranty for our GE products from Pioneer. The GE fridge started acting up 12/1/25 and warranty service tech (Pioneer's) visited many, many, many, many, many, many times thereafter. Each time after each visit a new problem popped up soon after each visit. The last call in was on a Tu (1/13) leading to staff saying the tech was booked out until F (1/16). Not too helpful for a fridge that's not cooling properly and loaded with food that spoiled! Pioneer staff were less than helpful. The tech did show up on W (1/14) to rectify one issue only to see two more problems appear once they left. We ordered a new fridge from another manufacturer and from another appliance company yesterday (1/14) and it will be delivered tomorrow (1/16). No more dealing with Pioneer. Beware the GE extended warranty service and service provided by Pioneer. They were not particularly sympathetic, timely or effective at solving the problems. In the end we wasted a month and a half on a service we paid for to have the service calls set us back more and more each time and cost us money on wasted food. read more

They had the best price for automatic dishwashers and were very fast delivering and installing.

Truley terrible customer service. We were encouraged to use this appliance company by the builder of our new home. Unfortunately, we selected a GE vent fan for over our kitchen stove that has unreadable backlit control buttons. This made the unit very difficult, if not impossible to use. We complained about this issue and Pioneer decided to remove the unit and install a new one which had the exact same issue. We asked them to take it back as the new unit did not resolve the issue. They agreed saying they would have to have a GE tech look at the unit to determine if it was in good working order. It was as we don't use the unit. Then they declared that they would not take it back after dragging the issue out over two or more months. read more

I needed to replace the drive belt on my G E clothes dryer. The service tech, Mark, came to my residence in New Smyrna on time and completed the job in 30 minutes with no hiccups or issues, at a reasonable cost. Thanks Mark. read more

Great. Brand new dishwasher, Pioneer came out and accessed the issue. Gave me a timeframe for repair. Came out early and fixed the unit efficiently. Would recommend and will use again. Thanks. I like working with local Edgewater companies vs the big guys. Thanks again :) read more

We came home from a 6 week trip to find our refrigerator had died on us. Went over to Pioneer Appliance and we were more than pleased. Saw what we wanted which was on the floor and it was delivered the next day. The two men who came to deliver and set up the fridge were excellent. They took away our old refrigerator, brought the new one in and set it up all in a matter of two hours. A year ago we had to have our micro oven replaced. We had the same excellent service from Pioneer. From the store to connecting the appliances terrific service, friendly and efficient. We would give Pioneer a five star reference. read more

I just moved to Edgewater 10 days ago & was in need of a washer/dryer. I always try to buy local and found Pioneer Appliances online. I stopped in there yesterday (12 March 2021) and told the gentleman what I was looking for and he fixed me right up - in and out in a matter of minutes. Free delivery & hookup was music to my ears. This morning (13 March 2021) at 8:45 the truck was here. Two very nice young men brought in the washer and dryer and hooked everything up in a matter of minutes. Thank you Pioneer Appliance in Edgewater. read more

I am very, very happy with Pioneer Appliance in Edgewater, FL. I originally purchased a GE dishwasher from David and it was installed by Chris. Both the purchase and installation were an excellent experience. Due to the great experience with my dishwasher purchase, I returned to purchase a stove and microwave. Again, the purchase, information prior to purchase, and the quick, quality installation was above and beyond my expectations. I will be returning to purchase and replace other old appliances. Thank you so much to David and Chris! read more

Had trouble with freezer- got immediate satisfaction from Customer Service. I'm very impressed with the warrantee service people, (Christy) -very thoughtful, concerned about service, and fast on delivery. I've now bought my fridge, stove, and laundry implements from Pioneer, based on the security of their no non-sense followup. They stand behind their sales. read more