Where can I possibly begin?! This organization was highly recommended to me by a senior health…read morecare agency. And I am so grateful they did. After a medical condition left my mother unable to walk she ended up in a skilled nursing facility for physical therapy to get her mobile again. Her doctor recommended 24 / 7 care. I called and spoke with Ryan who came out the very next day. We talked in detail about Mom's needs. He was comforting, reassuring, friendly, personable, polite, professional and knowledgeable. He made sure to include my mom in on the conversation. I've been with some people that overlook the patient as it may be easier and faster to converse with whoever might be assisting them. He made sure she knew she was the primary party in this process, listen to her needs and concerns and described in detail what they had to offer. Day nurses were MIRKA and ZARA. Their primary job was to see to Mom's safety as she was pretty much having to learn to walk again. They worked 12 hours shifts. They helped her to get in and out of bed, shower, keep her medications in order, got her meals, and assisted with the dog. They did laundry and changed bed linens. (We made sure not to ask them to do anything outside of the scope of their job description.) They took her vitals throughout the day and assisted with her physical therapy. They logged all that they did for her and noted how she was doing with things and progress she was making. Esmeralda was the night nurse. Also a 12 hour shift. Less to do while a patient is sleeping but she still worked and stayed attentive to Mom. She assisted her with bedtime tasks and checked on her hourly through the night; if Mom made any noises she made sure she was OK. Also logging things through the night. If Mom needed anything - getting to the bathroom, a drink of water - Esmeralda saw to it. She also tidied up anything around the kitchen or living room. All three of these women were kind and compassionate and receptive to Mom's needs. And they possessed all of the qualities noted above for Ryan. They were instrumental in Mom's healing. My hope, naturally, is that Mom won't need this kind of care anymore. But if so I wouldn't hesitate contacting LWHC. I cannot think of enough positive adjectives to describe them. I am forever grateful for them.

The care was excellent. The caregivers were all great. My mother was in good hands…read more They went above and beyond.

Ok, if you're on Yelp looking at care facilities for your loved one, then please hear me out, I…read morehave lots to say! This is one of the hardest things you'll have to do that Vista Del Mar actually makes easy. Before I get into the details, the key names you need to know are Rebecca the Top organizer with a heart of Gold, Sidonia who does the intake and works insurance magic, Juanita who is the incredible eyes and ears and also facilitates memory care, Jenny, Jessica, Charmaine, Patrick the Events Coordinator and so many more. These are my new, additional family and I love them dearly! I anticipated the process as being uncomfortable and purely money oriented. First of all, they have their rates on their website unlike so many others. They have their fees listed too. No surprises. We don't need that during this time with our parents. So that was a welcomed and very important sign. I toured a bunch of places in Long Beach. When walking in, you can feel the vibe, the energy etc and once I walked into Vista Del Mar, right through those doors, I KNEW this was it. There was upbeat music playing, not all stuffy or silly stuff. I've seen places that tend to infantilize their residents and this music was straight up pumping! The residents were moving to it even in the foyer! Theres always a fresh flower arrangement and right when you walk in it's bright and you can see the beautiful outside courtyard. It has gazebos for shade, beautiful landscaping and access to the other parts of the facility. I can't even call it a facility even though it has 247 healthcare and workers. I guess I'd call it my dad and sisters apartment with new family and friends. In the short time my dad and sister have been there, they have a whole new family who care for them. In turn, this has freed up a lot of my time and worry to get my own life things done. I know they're safe, I know they have medical care and medication. But I also know they are mentally stimulated by the non-stop calendar of events every single day. Painting, field trips, socials, happy hours, trivia, bingo, movie parties with snacks! As I write this, I can do anything with my day off today and it feels GREAT. But I actually want to hang out over there today, haha. The dining room is absolutely gorgeous. You seat yourself or they assist, and it's like a restaurant. You can dine there too with them if you want! The lovely ladies who work the dining hall have so much patience. They bring the meals and make sure everyone is taken care of and is satisfied. They can also make other meals if you don't like what's being served on that day. They also accommodate special diets. They really pay attention and I'm so thankful for that! There's a snack shack off the main hallway, free laundry room with washer and dryer, a hair salon open 3x a week, 3 places to watch movies and tv, the theatre has beautiful luxury easy chairs, and is still close to watchful eyes of the staff. This place feels like Home. It actually feels more like home than when before my mom passed. It feels like Hope. I don't know what I did to be so lucky to have found Vista Del Mar. It's within budget and clean and happy feeling and bright and entertaining. I mean, this should be the STANDARD all care facilities should have! You know I could go on so if anyone reading has any questions, just message me and I'll be happy to answer honestly. So now, I'll get ready and head over to their luxury apartment as I call it and talk to them about what they've painted or crafted, which new friends they've met and get some fun chit chat going with the staff that never seems overworked or rushed. Finally, peace of mind has never felt so good!!!

My mother was recently moved to Memory Care at Vista Del Mar. It was a very emotional experience…read morefor the entire family but all of our questions and concerns were addressed by the awesome Administrative staff, Sidonia and Juanita. When my mother and I arrived to the unit, we were welcomed by such a warm and attentive team who immediately assured me that my mom was in loving hands. It has been two weeks and my family and I are so pleased of the excellent client care that our mother is receiving by everyone in Memory Care, especially Anthony and Guadalupe. Thank you to all the staff at Vista Del Mar.

I am in the early stage of looking into assisted living for my mom. Richard was very helpful with…read moreinformation on their services and took the time to answer my questions. It didn't feel like a rushed discussion and I did not feel like I was talking to someone who was just trying to sell the service. I will look no further for other board and care facilities. This will be the place!

Wonderful memory loss healthcare. Accompanied me and my husband to doctor visits. Hospice is only…read morelast option. Loving and professional care.

Many thanks to the team for their patience and dedication in caring for our friend in hospice…read more Wholeheartedly recommend them! The space was clean and quiet and the food was delicious, and the compassion of the staff was noteworthy.

When checking out this facility be sure to check their license on RCEF, www.cdss.ca.gov On the…read moreright find license care, scroll to the bottom and enter the license number. The license for this current location is 198320283. You will also want to check their old license from the Vernon address that was previously used. That license number is 198601936. When checking the old license go to the report. Go to complaints and choose the date of 1/19/24. You can read the entire report. The Unsubstantiated Claims show up first. If you scroll down to the Substantiated Claims you will see what the State substantiated. Keep in mind the substantiated are there because there were outside witnesses. The unsubstantiated is because no resident is going to tell the truth about what really goes on, understandably, they have to live there. Beware of the owner Jose Umana and the Administrator Elsa Roman. They come off very professionally and compassionated. They really don't care about anything but your money. Jose has 5 or 6 of these residences and they know all the tricks of not reporting what goes on.

The facility was clean, but I found it to be very small and not particularly impressive. I expected…read morea larger campus with more amenities and a more open atmosphere. It just wasn't the right fit for me.

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

I recently toured Mom & Dad's House and was very impressed. Matt and Ivonne are incredibly sweet,…read moreknowledgeable, and professional owners who clearly care deeply about the quality of care they provide. The facility itself is beautiful, clean, and truly top of the line. Amazing place for senior care, and the caregivers are amazing as well. You can tell a lot of thought and attention went into creating a safe, comfortable, and welcoming environment for residents. I would absolutely recommend Mom & Dad's House to anyone looking for a high-quality RCFE for their loved one.

I have worked with Mom & Dad's House in a placement capacity for many years. The owners are among…read morethe most knowledgeable operators of residential care homes I have had the pleasure to work with. They truly understand the needs of their residents and families, and have pioneered many of the practices that are the hallmarks of what I would consider the best of the best this care model has to offer. This new location was thoughtfully designed from the ground up to ensure the seniors who reside there get the best possible care and opportunities for enrichment and to be active.

Believe you me, putting your parents in boarding care is an extremely difficult decision. I looked…read moreat over 7 boarding care facilities and this one rose to the top. The owners asked questions to assessed moms needs and to determine a month rate. The price was competitive and well within the market range of $2,600 to $4,000 a month for a shared room. You will find boarding cares in Long Beach where you can get a shared room for as low as $2600 a month, but I don't think you're going to get the level of care you get here. They have around-the-clock staffing, the house is super clean, and the place smells good.

We placed our father here for hospice care. He had been an avid golfer and his room overlooked the…read more17th green and fairway of Virginia Country Club. The facility was always staffed, and gave my dad very personalized care. He was always in clean bedclothes, clean bedding, and the room well-kept. When his condition finally deteriorated to his passing only being a few hours away, Wilma and Max came to the facility and helped the hospice nurse and made sure that Dad was comfortable. Wilma helped coach us as to how we could make Dad's transition easier and what we could expect. They worked in concert with the hospice nurse. After dad transitioned, the hospice nurse and one of the staff helped get him prepared for the ride to the mortuary. We consider ourselve blessed to find this facility and these people. I doubt there's better care anywhere.

God bless and good morning,, hello and welcome to Crofton Manor…read more 1. I would like to thank the administrator and Miss Claudia for moving me in they are nice and well respectful to you . 2. The staff here are well respectful to you they make sure you are care and love the caregivers here are nice and respectful 3. The housekeepers keep the room well cleaned well cleaned they're nice and respectful to you when they come in to your room Welcome to Crofton Manor in Long Beach God bless..

Having spent my entire career as a law enforcement officer specializing as an elder abuse…read moredetective, I was EXTREMELY selective when choosing where my mom would live as her dementia began to worsen. Choosing an assisted living or a memory care community for a loved one requires careful consideration, so when looking for an exceptional facility, I took many things into consideration, and Crofton Manor checked EVERY box! The key aspects that stand out for me at Crofton Manor are: 1. Longevity and attentiveness of staff: A community with staff who have been there for a long time often indicates strong management and a stable, experienced care team. This is true at Crofton Manor. Everyone from the administrative team (Administrator (Amalia), Marketing/LVN (Claudia), on-site Social worker (Cheryl) and all the caregivers, facilities employees, and kitchen staff (and everyone in between)... are all amazing, professional, and have worked here for many years. The consistency of care provided by familiar faces is incredibly comforting and speaks volumes about the community's management and work environment. There is very low turnover in staff, and they are genuinely friendly and approachable. Their attentiveness to the residents' needs and well-being is beyond reproach! The staff makes a genuine effort to engage with residents, learning their preferences and ensuring their needs are met promptly and with dignity. This personalized approach is a major differentiating factor. 2. Safety protocols: This facility has robust safety measures which is paramount in a care setting. This includes secure environments, clear emergency procedures and safety protocols. The community maintains a secure environment without feeling restrictive, and I have complete peace of mind knowing my mother is safe. 3. Cleanliness: Crofton has a consistently clean and well-maintained facility. The health and comfort of the residents is clearly a priority to management and staff. I have never once noticed any foul odor in the facility, and my mother has lived here for almost two years. My siblings and I visit unannounced (at different times/days) at least 3 days per week, and our mom is always groomed, well-dressed and happy. 4. Phenomenal nursing staff: The nurses at Crofton Manor are extraordinary and highly skilled. They are compassionate and responsive, and they manage my mother's healthcare needs efficiently; always communicating with me proactively about any changes or concerns; often being contacted by a nurse for even the smallest of concerns. They do not take the care of their residents lightly, and have never once taken a "shortcut" when it comes to healthcare concerns. They are extremely competent, which is vital for providing appropriate medical care and responding to health needs. 5. Social worker support: Having a dedicated social worker on staff is incredibly beneficial (Cheryl is a rockstar and truly cares!). She has assisted us with navigating resources, providing emotional support to our family, and helped us with the adjustments of community living. Her expertise has made the transition smoother and less stressful. 6. Friendly atmosphere: We are always met with welcoming and friendly staff members. I have never walked into the facility to see folks simply sitting around in wheelchairs unattended. There are always activities for the residents to be involved in, and the place is decorated for EVERY holiday, bringing a special warmth to Crofton Manor. The environment created by both staff and residents contributes significantly to a positive environment. In summary, the qualities I have pointed out above (along with many others) assisted us in choosing Crofton Manor as a safe, supportive, and caring environment for our mom. We have found an exceptional assisted living/memory care community for her at Crofton Manor, which was a decision I made with great scrutiny. The facility has exceeded my high standards, providing an environment that I trust implicitly. I highly recommend Crofton Manor to anyone seeking top-tier care for their loved ones.