Zach and his team are great to work with. Since the first time we spoke with Zach, we knew they…read morewere the ones that we wanted to do our new floors. His friendly and understanding demeanor made the entire process seamless. The floors turned out absolutely wonderful and the work was amazing! We enjoyed the time we interacted with Zach and his team and highly recommend Northern Floor Co to anyone!

Out of several flooring companies Sean was one of the few that answered the phone directly, no…read moreanswering machines or services. He came out promptly and provided a quote for replacing old worn pine flooring with new cherry hardwood in one room and refinishing the pine flooring in another room. He provide a fair reasonable quote. Sean and Nick performed the work beautifully, professionally and cleaned up. The floors came out amazingly. Will definitely hire him again for new floors in other rooms.

Unfortunately the work and effort did not meet expectations. From all the dealings with the owner…read moreI was led to believe I was hiring the owner and his company/employee(s) to complete my work. After the flooring was delivered and carpeting was taken out he never showed up. He said he had phone calls and photos to keep track. The person doing the work I was informed was a 'jobber' or contractor; they did not work for the company. For such an expensive job, if the company wasn't doing the work I'd expect regular 'inspections' in person as a photo can be misleading. When the work was completed all I heard was they wanted immediate payment (no final inspection) and after seeing the final work I understood because the work was done but not to the contract and not to what I would call 'reasonable' standards. I did see the work in progress not being done as agreed, but where the owner wasn't there and the way the work was underway in a less than desirable way (and ripping it out made less sense), I didn't complain or stop the work to the contractor as I'm sure the person I was paying would have charged me again to start over. Now I have to 'fix' parts that are just not right. One specific area to highlight is the actual flooring. The owner came to the house and measured it with a laser. I know when doing the work you don't want to run out and have to stop, but he bought a significant amount in excess (two full boxes plus many additional feet) that I had to pay for (and I expect overhead) and now have flooring I don't need. If he truly knows his work I'd expect a much closer estimate or he buys back extra full boxes to show good will (based on his apparent poor estimation). He also got wood with the wrong finish. He said he'd return it but that would have made a significant delay. I guess to try to justify the mistake (it's a drastic difference between the floors), he said what he bought was better. I was not there when all the work was being done, (I was in and out roughly half the days) but don't think the homeowner should have to oversee the job to ensure it meets the contract or expected quality. One specific item I'll point out; the company's correspondence normally has a statement "Our superior quality and customer satisfaction is guaranteed!". I was not satisfied for most aspects and I definitely don't feel the work was superior quality, at best average. When I pointed out that the work didn't follow what was put in writing he came back with what I would call excuses but to me they were backward and illogical, either way, I was not satisfied and he expected payment for work not done to what he put in writing. Again, how can he 'argue' when he never set foot at the work location during any of the actual work or after completion. These are my experiences and thoughts. I was asked to provide his name to a friend in the area but will not. When working with the government years ago, I would have rated this 'Do not recommend.'.

Ken is wonderful to work with. Very communicative and helpful. Our 30 year old floor looks like…read morebrand new . He did a wonderful job. I am recommending him to anyone I meet who needs their floors refinished

Excellent work. Ken Bush is a hard worker and a real craftsman. He is honest and reliable. He…read morerefinished our 17 year old hardwood floor and it looks like new. Coming back next month to put down new floor in our living room. Highly recommend Patriot wood floors.

They did a beautiful job in Alton Bay. Thank you team it was so easy and worth the investment.read more

They did a great job, removed all our carpet upstairs and replaced with Luxury Vinyl Flooring, I…read morewould recommend them !

I Can't begin to describe how impressed with Jackson Fireplace…read more We had another company come in to give us an estimate to repair a 35 year old Heat and Glow fireplace. They're answer was that it was to old, can't get parts, unrepairable. Cost of replacement, Including new fireplace, ripping out the old one, removing existing mantle, yadda yadda yadda, about $15,000. Dave, from Jackson shows up, takes a look, and "Sure, we can fix this, no problem. 2 weeks later, Dave is back with the "unavailable" part, and 2 hours later he's done. Fireplace work great, it was like he was never here, except that the fireplace worked. He also fixed a problem with the external vent being to close to the clapboard siding. "Who Knew?' Dave did. When you call Jackson, insist on Dave. Knowledgeable, professional, friendly, and an attention to detail that impressed even me, and I can be a little OCD.

Alison, Ken and the crew are amazing! It all started with a trip to their showroom which is stocked…read morewith all options and everything you need to make decisions. They have a lot of style - everything is displayed beautifully, and Alison knows her stuff and was able to answer all of our questions. Not only is she knowledgeable, she is also a great person, very easy to talk to and I was not intimidated to ask all kinds of questions . We landed on the Kozy Heat Oakport gas stove which is modern and efficient and warms us right up. Installation was a breeze because JFP handled everything, including a new chimney through the roof. Ken and the guys were just terrific during their visits. You would be crazy to go anywhere else! Thanks Alison and Ken!

We ordered carpet from them, but they haven't actually put it in yet so I couldn't leave a good or…read morebad review

After searching all over we purchased beautiful wool carpeting for 2 bedrooms…read more Before making the final decision they showed us floors they were installing nearby. Their installations are really flawless and they figured out a layout that resulted in very little overage. I've ordered 2 carpet pads from them since and they couldn't be easier to work with.

I tried Lowe's and Home Depot, and I'm so glad I went with Exeter Carpet Company. When I called…read moreLowe's they had a deaf person handling the phones. I had to repeat my phone number 4 times in slow-motion. I finally hung up, in disgust. I thought I was being punked. The Home Depot staff were great, but the person they hired to do the estimate wanted me to take out a whole drawer and shelf unit out of the closet, even though it never touched the ground!! Sure, it would take some work to put the rug underneath 15 feet of closet, but come on! They also refused to remove the carpet because it had stains (which is why we needed a new carpet!). Hello?? So, I went with Mike. I did some ground work preparation by getting rid of the rug and pads myself, and taking out all of the staples. I wanted to be sure that the floor was a flat surface and not a pad built upon tufts of old rug and staples. It took me a long time to do it, which suggests that it might not have been done, so I'm glad I did it myself. Well, actually, I got some college kids to do it for me. Mike discounted the price for my prepping for the rug. They installed the rug today, and I'm so happy. When my mother returns, she'll have a whole new bedroom equipped for her old age, looking fresh and new. I'm so happy. My only advice is to be patient. Mike does the work, himself and is likely on jobs when you call him. Be patient, and he'll get around to you. I'm pleased with the selection of the rug and we paid for extra padding, and it feels so good under my feet. My guess is that I'll be hanging out more in my Mom's room, now!

I had gone in the showroom made an appointment, they never showed up, Never called back after 2…read morephone calls. I would Not Recommend this company. ( I had used then before)

I cannot get over great job Neil did. Two floors, six rooms, one staircase…read more I even had to reschedule and it was no problem. Very professional and and just a nice guy. I will use him again and have already talked him up.

We are new to the area and in need of a carpet cleaner for our new home. Neil was easy to schedule…read moreand talk about our home over the phone. He showed up right on time and stayed exactly as long as planned. No hidden fees and completely professional. I highly recommend Top Dog and will absolutely call again!