Had a hot water going hot & cold issue that was fixed pronto. Turns out it was the mixing valve…read moreset too low temp. & got stuck. Very friendly service guy, very knowledgeable & the price was good. No more Aiello for me. It used to be my go to but their price had gone up a lot, & even small job now costs an arm & a leg.

They have the best prices for fuel oil and are very responsive for delivery. Have had oil delivered…read morefrom them for the past two heating seasons.

The oil company I buy from doesn't service furnaces and I needed service because the temperature…read moreon my thermostat was dropping although it was set on 70 degrees and there was cold air coming out of the vents. Other companies wouldn't talk to me . .. they said they were too busy and it was 2 days before Thanksgiving but Joanne at Ludlow Heating & Cooling talked to me and I told her I'd buy oil from them if they'd help me so she sent Jim over to solve the problem. He found a broken part . He showed it to me and explained so much. I knew he had a lot of experience and I was so happy that he came. I'll only deal with them now because they're what I need and THEY ARE THE BEST

Last month my furnace died and I was in need of a good company to work with. My neighbor suggested…read morecalling Ludlow Heating. I did and Bill was here right away. Explained everything to me and when it could get done and cost, etc. I had several phone calls to them and they were always so pleasant. The job went smoothly and quickly and it was so good to have heat again! They helped me get paperwork filled out and the guys that were here were great. I would recommend them to anyone. Bill and Karen have a great business and it was so good dealing with them.

Immaculate install and follow up and they navigated the rebates process for me…read moreThey installed a dual fuel system with propane and Heat pump and smart thermostat that works beautifully

Not reliable, unprofessional! Having problems with a new system they installed. The heat went out…read moremultiple times over the winter, and now the AC flooded the basement. We called and they were supposed to come for a service call, but they no-showed, and we never heard from them again. We have called multiple times, over weeks and weeks and they never return any calls. I would absolutely NOT recommend. They seemed great at first, but now I'm sorry we used them!

We had central air but we have a sunroom that is mostly windows. The room gets extremely hot in…read moresummer even with shades down. The room has ac ducts but the central unit works really hard to cool house. most of the time the sunroom heats up the house. Diamond comfort put a minisplit in Sunroom. I think it is really efficient. Only because the big central unit only comes on at a certain temp. It's like now that the sunroom is cooled the bigger one is not on as much. Diamond did a great job handling everything from install to paperwork. I am very happy with this unit.

Several years ago, we engaged Diamond Comfort to install 2 mini-spilts in our home. They did a…read moregreat job and handled all of the paperwork for the various rebates available to us. We have since moved, and in the new house we have two pre-existing mini-splits, whose last service was unknown. I called Diamond Comfort to come out and service the units. The technician (Aleisha) was prompt and efficient. She asked a few questions about how the units had been operating to ensure she addressed our concerns, and performed the maintenance, giving us peace of mind for the winter. She also cleaned up, leaving no trace of any equipment or cleaning supplies. We highly recommend Diamond Comfort for installation and servicing.

Predictably, on one of the hottest days of the year, my A/C conked out. I tried calling all of the…read more"billboard" brands, who were happy to take my information and said they could come the same day, only to later call and say they were booked out for a week. Enter Tim from Hometown. I called to request an air conditioning repair, and he squeezed me in between other service appointments that same day! Within minutes, he had the problem (a faulty capacitor) diagnosed, a new part in, and was on his way! The pricing was fair and transparent and amazing for same-day service. I highly recommend going with a local, fully-integrated provider like Tim if you want reliable, efficient, friendly, and accommodating service. Thanks again, Tim!

I wanted to install central AC in a 1950's ranch with a 1970's addition. Hot water baseboard which…read moremeant an expensive option for central air and so the decision was to go with Mini-split/Heat pump. And two types - ducted in main house and wall mount in addition. After several quotes from several providers, Matt at Hometown had not only the most cost-effective quote by a mile, he was more than patient and understanding in dealing with some family issues causing many delays in making the decision to proceed. 2025 changes to regulations meant getting contracts signed by year-end 2024 and once decision made, Matt was extremely prompt in getting all done so that it hit 2024 regs. Work began in early Jan 2025. Matt and his partner Dave were prompt, timely, professional and neat! Workspace always broom swept each day of the 5-day job. When a mid-course correction to installation occurred, Matt was more than accommodating in making the change with no impact on budget. Inspector came today and commented on the quality installation. Matt and Dave took the time to explain what they are doing and answered all questions. Matt handled all regarding application with State and any Federal potential for rebates. These guys provide a quality product, excellent service and reasonable prices. I highly recommend them!

I'm updating my review because I've had nothing but problems with this boiler and Sherman. Shortly…read moreafter having the boiler installed, it shut off. Sherman Oil came out and fixed it. Then a few weeks later, it shut off again. Sherman came out and fixed it. This has happened at least 6 times since and I'm sick of it. This all culminated a few weeks ago when we went away for the weekend. We came home to a house which was 20 degrees and all of our pipes froze, then burst and now I'm dealing with a major insurance claim. I'm beyond done with this company and their shotty work. Finally, when I called the company to speak to a manager, I was met with attitude and no returned call. I just called again, as my furnace is not working, and I hope they have the professionalism to call back this time. Buyer beware!

Not very understanding used to get 100 gallons of heating oil at a time now they wont deliver…read moreunless I get 150 gallons and the additive.I am disabled I could not afford the 150 gallons and additive. They would not work with me at all and oil tank is near empty. Called charlton oil and they were very respectful and understanding and will deliver 100 gallons and no additive forced on me as well. Sherman oil pretty much told me to bad call back when you can afford the cost of 150 gallons and the additive. I will be telling all my friends about charlton oil and how nice they are. Will be staying with charlton oil from now on.

I've been using Roberts for home heating oil maybe 30 years . Gave up price checking them years ago…read moreas they are consistently the best deal . Reliable and willing to deliver even in snow bad weather. The right choice

Roberts Discount Fuel has been my oil supplier for a little over two years, after I switched from a…read morelocal company who was not honoring their quoted prices. I never have that issue with Roberts, as they are ethical and their pricing is competitive and updated daily on their web site. Also, despite the company being based out of Enfield and my residence being in Simsbury, I have never had an issue with oil deliveries, with most being delivered same day, since I always seem to order oil at the crack of dawn on their web site (super easy and convenient). They also typically do same day delivery if you order before 7 AM (I've maybe only had to wait the following day one time and it was during a holiday week, I believe). Roberts is also good about sending out reminder emails when they believe you are due for an oil delivery, which is great for someone like me who is on the go and doesnt always remember to check the oil gauge. I am very satisfied with Roberts and am grateful they are my oil supplier. Keep up the great work, guys and gals!

Great company to deal with...Fast, reliable, professional. We arrived home to having a gas leak…read more The gas company came out and told us we needed a plumber to replace an older pipe. They shut off the gas to the house. We knew exactly who to call. Boulanger's. Josh came over and replaced the pipe and tested it to make sure there were no other leaks. The gas company came back out after the work was completed to certify it and they said everything looked great. Thank you!

We had a problem with our central air conditioning today and called Boulanger's. They had a crew…read moreat our home within 3 hours. The mechanics were personable, professional and thorough. Their commitment to excellent service was palpable. I recommend them without reservation!