Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

I called ABC at the recommendation of my sprinkler contractor. I had a pretty significant leak, had…read moreno water to the house and needed immediate help. Dana and his helper arrived about an hour later (as promised). They quickly diagnosed the problem and after some hard digging and sorting of parts completed the job in about 2 hours. Couldn't be happier. The price was reasonable considering it was an emergency. The workers were personable and very competent.

Timely and professional. I've used ABC for multiple projects now. Each time has been cordial and…read moreprofessional.

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

We called on a Monday morning with sluggish draining complaint. They promised to be at our house…read morebetween 11 and 1, showed up before 11 and problem resolved by 11:30. Polite, thorough, and got the job done. David was our contact.

Had the drain back up and draining slowly. Dave came on time and took care of the blockage. After…read morehe used a camera to show me where the blockage was and also found the outside clean out that I didn't know was there. Definitely will call him with any future issues.

Ben & his apprentice came out yesterday to unclog our tub drain and did a very good, professional…read morejob for a competitive price. I especially love how Carlos trained his apprentice to be meticulous while working & to clean up & leave the job site better than they found it. I would use them again if needed.

Thank you Ben and Made's Plumbing team for the quick scheduling and resolution to the issue at a…read morefair price.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

My hot water heater decided to die at midnight.....I found Mark Ondras Plumbing while Googling…read more... Good reviews- so called and left a message at 6:30a on a Saturday- he called back at 7:30 and Austin was at my home by 9:30a and I had a new water heater by 12:30p. I couldn't have been more pleased. Austin was a true professional, kept me informed, cleaned up his work site & took the old heater away. They use American made commercial water heaters with a strong warranty. I thought the pricing very fair for the quality. Even better- Austin gave me the contact of the water remediation team they use- they trust this team. They came out within a few hours and we have a plan. I am very pleased with my experience with Mark and his crew. We call him again without hesitation.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!