Their response to my posting for the job was very fast. I set a time for them to look at the…read moreproject and give me a quote. Not only did they take the time to explain what my real issue was but also gave me options for fixing it I did not think I had and then did the repair while they were there. They were so professional and courteous, I was very impressed. I do not know how to say enough about how great they were. I well simply say I know who I am contacting for my next project :)

I had this business come out two different times for two separate problems. They were courteous and…read morevery professional. They came out, gave options to fix the problem and quickly fixed them. I cannot say enough wonderful things for this business.

I'll tell you my experience you decide if you wanna work with these people, they came out to my…read moremom's house, who is 89 years with dementia and had to snake the sewer drain on dec 17th. The charge $335 which I thought was a little excessive just to snake a sewer line. We paid it and I said well that gonna fix it. On December 29, they had to come back out because the same pipes were backed up again. They charged her another $300. I thought that was a little excessive and when I asked about it, Tammy, the owner said you're more than welcome to take your business somewhere else, Well, that's what I'm going to do and I suggest if you're reading this review, you might want to think before you deal with these people tell me an attitude of arrogance. Looking at the reviews below, I'm assuming I'm not the only one that's having this issue and their arrogance!!!

I requested a quote for a replacement of an old heat pump. 2 guys came out and knew their business…read moreand work end pretty good, we went over some options and I was told they'd turn in the info for a quote next week. In the mean time, I also spoke with their boss or the owner, not sure which she is, about this not being a priority wanted it done in September versus middle of August, I was trying to get ahead of a potential failure. I never heard from them, no quote nothing, I reached out again to her and still no reply. Pretty much ghosted me!!! So, I turned my business to Rite Temp out of Marion, within a 10 day period from, on site quote, to replacement, tested and running, I am very impressed with Rite Temp.

I called them at 8:00am. The lady was nice and courteous. She said they would call before coming…read moreout and a few minutes later, they were on their way. There were 2 plumbers. Couldn't ask for nicer young men. They answered all my questions. I had a leaky hot water heater and they found out a pipe was leaking and they fixed it promptly. The price was reasonable and they were done in less than an hour. I recommend them highly and I'll call them for my plumbing and heating needs from now on.

We have used Prow Brothers since moving to Madisonville. 3 times they have left us without heat or…read moreA/C for days. The last time we were told they would show up, no call. Nothing. When they finally called days later they only made excuses. They hung up on me when I finally snapped and said no excuses, stop talking. I will never use them again. BTW the new company that did show up sold us a completely new unit.

Our hot water is running a stream of water 24/7. All we need is a new handle or faucet. Who knows…read morebecause THEY NEVER CAME BACK OR RETURNED OUR MULTIPLE PHONE CALLS! If you can't help me or you aren't qualified to do this then just tell us. We were charged a service call and told they would order parts. They lied and the technician ( not even a plumber) made the issue worse. We had to call another company. Terrible service. Will not ever call them again.

Absolutely one of the best businesses you could ever do business with. When Skylur says he will be…read morethere he will be there, he was running way over on the time of my appointment and still made it to my house and worked well into the night to make sure everything was taken care of. In this day and time he and his team wear a mask and foot covering when coming into your house without being asked. Th is one top notch business and I will only call him for my plumbing needs

Plumbers are very unprofessional. Will argue with the homeowner, even when the homeowner knows…read moreexactly what is going on with their equipment. They charged me 3 hours for a 1 hour job, because the plumber wasted time digging in the wrong areas, after I had already told him where the problem was. Never again!

Tub wouldn't drain so I called ACME. An elderly man named Bobby came, messed around with my tub and…read morethen something in my basement for 50 minutes and then came upstairs to tell me that this was just the way my tub is and that there's no fixing it. Charged me $84 for the visit. I felt taken advantage of and called to give feedback. An angry man proceeded to lecture me like a child trying to justify the service charge. They're already more expensive than most of their competitors in this area and this is the garbage service they give? Do yourself a favor and pick anyone else.