Their response to my posting for the job was very fast. I set a time for them to look at the…read moreproject and give me a quote. Not only did they take the time to explain what my real issue was but also gave me options for fixing it I did not think I had and then did the repair while they were there. They were so professional and courteous, I was very impressed. I do not know how to say enough about how great they were. I well simply say I know who I am contacting for my next project :)

I had this business come out two different times for two separate problems. They were courteous and…read morevery professional. They came out, gave options to fix the problem and quickly fixed them. I cannot say enough wonderful things for this business.

I called them at 8:00am. The lady was nice and courteous. She said they would call before coming…read moreout and a few minutes later, they were on their way. There were 2 plumbers. Couldn't ask for nicer young men. They answered all my questions. I had a leaky hot water heater and they found out a pipe was leaking and they fixed it promptly. The price was reasonable and they were done in less than an hour. I recommend them highly and I'll call them for my plumbing and heating needs from now on.

We have used Prow Brothers since moving to Madisonville. 3 times they have left us without heat or…read moreA/C for days. The last time we were told they would show up, no call. Nothing. When they finally called days later they only made excuses. They hung up on me when I finally snapped and said no excuses, stop talking. I will never use them again. BTW the new company that did show up sold us a completely new unit.

Our hot water is running a stream of water 24/7. All we need is a new handle or faucet. Who knows…read morebecause THEY NEVER CAME BACK OR RETURNED OUR MULTIPLE PHONE CALLS! If you can't help me or you aren't qualified to do this then just tell us. We were charged a service call and told they would order parts. They lied and the technician ( not even a plumber) made the issue worse. We had to call another company. Terrible service. Will not ever call them again.

Absolutely one of the best businesses you could ever do business with. When Skylur says he will be…read morethere he will be there, he was running way over on the time of my appointment and still made it to my house and worked well into the night to make sure everything was taken care of. In this day and time he and his team wear a mask and foot covering when coming into your house without being asked. Th is one top notch business and I will only call him for my plumbing needs

Please do not use this company! Very bad customer service and poor communication. They do not do…read morewhat they say and then do not contact you to let you know. They never return phone calls. They were hired by me to fix a sewer line at a rental property and in the process they busted a perfectly good water line to the house. The plumber working on the house called me and explained and said it was their fault so they would fix it for free and make it right. When I got my bill, they charged me for replacing the busted pipe! I called the company and the owner was very rude, yelled at me and ended up hanging up on me. I cannot believe that a company of any kind would damage a customer's property and then charge them for it! They also left my yard a huge mess when they were done and then told me if I wanted them to clean up the mess, they would charge me for it! Crazy! I don't know how they stay in business. Save yourself a huge disaster and a lot of money and use a different company!!

Thank you to the entire JE Shekell Team for amazing Service. Thank you Herb for explaining the…read moredifferent Armor Shield plans. Debbie

This is an overall score. You will be given one price at the start from the company and when the…read moreplumber comes, the price is doubled. This has happened twice but it won't happen again. I'll make sure to get everything in writing first. You think I'd learn.