Ordered parts from these guys a couple of times for honda fury, They have not let me down so far,…read moreparts came fast and fit/no returns yet, So far /So good, did not know they are such a big dealership, I'll buy again, Better then the run around I got up here in S ,Mich ,

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

We have been in three times since they opened. I have to admit I was a sceptic about a bust…read moremoving in to Joplins only convention center. But I also knew most of the time it sat empty unused and a burden on taxpayers. We are surrounded by RV dealers, did we really need another? Apparently yes we did! The staff is professional and seem to knowledgeable and are helpful not pushy. Buying an RV is a big decision, it takes time and if you're doing it wisely lots of evaluations and inspections to ensure a smart purchase. They seem to get this and are patient and supportive about the process of making a decision. They also do upgrades and service on site which is important to me. As people learn more about the dealership and the area behind Sam's continue to grow I think this will be a positive addition to the area. And this also helps the competition stay competitive and keep their service high to compete. That's good for everyone.

In response to your evaluation; they showed me what they used and it was JD Powers Low retail which…read moreif you click the information icon, it says that "should not be used as a trade in value". Your personnel also had not added options that came with my unit. So your "business" is using an online tool that says is "not for trade in values" and not including options to evaluate a trade in. If you do add in the options JD powers says not enough data on units sold to evaluate. If they would have taken the time to search online what units like this are going for, you would see that their quote was not reflective of the current market. I would say give me another quote but I do not have confidence in how you conduct the most simple business tasks you are supposed to do. I would love to see that evaluation and compare it what JD Powers shows on my screen right now now of 30100 and that is without my options that came with the unit. I pointed this out to Ian and he agreed that your evaluation did not include options. Also if there is not enough data according to JD Powers how do you evaluate it and why didn't you do this instead of just saying " oh it only about a thousand with your options" which was the dismissive tesponse I got every time I pointed out things.

Nice folks which own the business. They don't complete warranty repairs on brands they sell even…read moreat their "off site shop" which they talk about during the sale process. I purchased a brand new Massimo TBoss from them. We did sunset cruises on back roads and dove it with other golf carts at an RV Park. Within the first few months and well under 100 miles, it had several issues. They informed me they couldn't perform that level of repair. They also didn't help me get it to an authorized service repair shop. They didn't follow up to see if I was taken care of. When I suggested just giving me a different unit since mine was so new and they couldn't repair it, they informed me their insurance wouldn't allow them to take used units which seemed really convenient if not intentionally planned. The sales process was fine. They are not setup to support the brands they sell. All they would simply state was "we just haven't had any issues out of those units" which didn't help me when I did.

If you are in need of a golf cart to buy, new or used, this is your place! Rob and his team are…read moregreat to work with and will go out of their way to make sure that you have a great experience. I just purchased a 2024 Madjax from him and he helped me through customizing and ordering and even gave me some great suggestions based on his experience. I will definitely be going back for all my golf cart needs in the future!

Rob and his team were very professional and I got a great deal from him on a golf cart that was and…read morestill is in great condition