This framing shop is all about service. I am always amazed at how skillful they are at recommending…read morethe perfect mat and frame for my artwork. They even helped me with restoring a badly damaged oil painting which turned out stunning.

I wanted to take a moment to thank Julie for our beautiful custom picture frames. My husband and I…read morecame into the shop unsure of what to expect, as we had never had artwork custom framed before, but we needed help framing pieces we brought back from Italy with unique dimensions. Julie offered thoughtful, professional recommendations on frame styles that would best complement our artwork, and we couldn't be happier with how everything turned out. Not to mention, she is incredibly sweet and delightful to work with. I would highly recommend this local business to anyone in need of custom framing!

We were recently given a 3 by 4 foot silk rug that was so beautiful we decided it should be…read moreartwork. The team at Great Road Gallery spent more than an hour with us going over options and the end result is gorgeous!

I'm pleased to give Liz and Middlesex Framing my highest review. They handled five posters,…read morecollege degrees, and original hand-painted art. Liz managed a perfect match with some earlier frames and the work was very high quality. She is very service oriented. She also has a great aesthetic sense that is helpful in identifying frames to complement your art.

My husband and I had no experience whatsoever in having things professionally framed before…read moreentering this store. Our experience was fantastic! The woman who was working and who I assume owns the shop was SO helpful! We were framing our wedding photo, the one I was looking forward to hanging on our wall for the rest of our marriage; the one I wanted to treasure and wanted framed exactly perfect. She wanted what I wanted! She wasn't pushy; instead she was cheery, polite, and extremely helpful. The prices were very reasonable too. I HIGHLY recommend this store for your framing needs.

Some good art. Some not so helpful staff. Usually not put off but just don't have the will to work…read morewith people who are snobbish. Pros: the layout and various rooms is nice, good variety and lots of options. Cons: Staff, lighting in some rooms is better than others. Just a basic hello and let me know I can help is adequate, imo.

Well selected work from some of the best contemporary artists working in representational painting…read more The gallery is in a beautiful New England home, and the staff are friendly and knowledgeable. I would start my art collection here.

Call ahead to make sure you get someone able and willing to advise you on how best to frame your…read moreitem. A friend told me she had a very good experience there but I have been there twice and each time I felt like the person behind the counter could care less whether or not I was going to be satisfied with the outcome. Several times during our fifteen minutes there, we asked for help and advice ... All the salesperson did was hand us what we asked for. Finally I said: "I think we really need your advice. Nothing we are picking out seems to look right with this painting." We finally gave up and were ready to walk out, confused by the whole experience. Then she finally said: "Well, I wouldn't put a mat or glass on a painting." She stood there that whole time watching us flounder and ask for her advice yet didn't say a word until we gave up. I couldn't believe she stood there the whole time unwilling to share her expertise with us. She was going to write our order up regardless. Did she just not care or worse, was she somehow enjoying our ignorance? We left and found another framer in Bedford who was willing and able to advise us. The painting looks amazing in the frame he helped us pick out and we are very grateful.

I had four photographs framed here, three large and one the size of a sheet of paper. The gentleman…read morewho helped me was excellent at helping me pick frames and decide whether to have them matted. It was expensive, but for the quality it was similar to other framing stores, and done within the time frame estimated. The pictures look lovely in our living room, and the frames compliment the photos and wall color perfectly!

I agree with another reviewer that the director is not only unresponsive to customers, which in…read moreitself is bad for the artists showing their work in the gallery because they miss selling opportunities, but also to artists with whom she has planned a studio visit. She cancelled our first one. Still very enthusiastic about my work, she rescheduled but was a no-show without a word. I thought something had happened to her, but then found she'd posted three days later on social media. So she was alive, anyway. When I contacted her about the second missed studio visit from three days earlier, she apologized and asked to reschedule again, but I'd had it by then. I was tired of moving my heavy pieces into one room for easy viewing (and making snacks from scratch) for her not to show up.

My family and I deeply admire the art in this gallery. But, I regret to say that the director is…read morenot very responsive to inquiries about the artists she represents. We have reached out several times regarding an artist we had hoped to learn more about, but have found the lack of response somewhat disappointing.

Service was cordial and timely. David was friendly, relaxed and interested in my reasons for coming…read moreinto his store. I enjoyed looking thru the many prints and pieces of artwork he had displayed in bins that were easy to access. There were not enough of the frame sizes I had needed, so he ordered more that day and called me when they arrived at the store.

I was referred her back in the last '90's by a co-worker. I have had numerous prints, paintings…read moreetc framed here ever since...I can go for 2 years without needing framing but they always remember me when I do come in. Great selection of sizes, styles to fit my space and the art I'm framing. Sometimes the pricing might be more than I am expecting in the quote but I know the outcome and quality will be beautiful and I won't regret it. Highly recommend.