This was one of the worst customer service experiences I've ever had. The older gentleman working…read moreat the Hanmi Post in Annandale, VA was extremely stern and rude. I came in to mail a package to Korea, and he didn't even provide an invoice. He only provided a basic credit card receipt with no breakdown of how the fees were calculated, and said the detailed invoice would be emailed to me. I would not recommend this place at all.

People here are very nice and kind and my package arrived fast compared to usps. Also cheap!read more

Great customer service. Plenty of free parking. My packages are never lost or misdirected. Afro…read morebeats or reggaeton is always playing on the speakers...my kind of store.

I frequent this location when I need to do an Amazon return…read more I wish I knew the employee's name who helped me. He was so excited that I was returning a damaged cookbook because he loves to cook, and we had a nice convo about cooking! I honestly have not really used any other service here, but they do have it all... They provide shipping, shredding, printing, faxing, passport photos, mailboxes for both personal & business, & they have notary services. I give high praise to this location because every employee I've ever dealt with has been really wonderful: friendly, outgoing, and super helpful. I've also been to another UPS location, and it was not the same. On my visits, I have always breezed right through and only ever really encountered a line maybe once, but it moved super quickly.

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.

Staff are very helpful here, very fast, never much of a line. They have multiple employees working…read moreto ensure it is as efficient as possible. They help you figure out what service you need and do whatever you need. I appreciate their help.

I had a sub-par experience that at least ended up okay…read more We came here to have them pack (only since we needed a larger box) several wrapped gifts and ship them. We thought everything went well, until the package arrived at its destination when I happened to be there and realized one of the gifts in the box was missing. If I hadn't been there, nobody would've known anything was missing. When I realized it was missing, I called the store and they first were going to file a claim. They then called me back to say they found the missing package and they were sending it to its destination for free. I appreciate them finding the package and resolving the situation. I'll come back here but next time I'll probably be sure and pack my own box rather than let them do so.

I came 2 days in a row to mail back almost over $1500 worth of items. Brian and Zander worked both…read moredays. Brian is the employee who weighed and put labels on my items, Zander is the manager who assisted. Mu purcahse was tax exempt (I needed boes) and Zander tried his hardest, but for some reason the tax exempt function wasn't working. He was diligent about trying to get it to work, but that's okay. Brian carried the boxes I purchased to my car in the FREEZING COLD with a smile on his face and was kind, patient, and helpful. Both were there when I came back the next day and Brian was ready to work. They even let us use a dolly to bring in all our boxes. I will definitely return for their friendly service. Also, if you have AAA, you get a 5% discount.

Dropped off Amazon and SHEIN returns. Staff were super friendly and got me in and out in no time!!read more

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Great customer service. I arrived at 6pm. Completed my services and I asked. "What time do you…read moreclose? Lovia said we are closed! I said thank you for helping me and being so nice. . It is so welcoming to have someone be kind and help even when they are closed Awesome customers service! Never did I feel rushed Lovia is a lovely employee Maria

I've been using Pacmail as a UPS drop-off location for several months without issue. However,…read moreyesterday when I dropped off a package, it never scanned into the system. This morning I discovered the package is still showing as label created with no movement. The lack of accountability and the missing package has left me very concerned. I would not recommend this location until they can explain what happened to my package.