I was in such a bind when my clothes dryer died! Kevin helped me get the VERY heavy load out of my…read morecar and into a dryer. He ALSO swiped his own card since I had no cash and he was trying to close. SO helpful and kind since he really could have just sent me away. Kevin went above and beyond and I so appreciated his kindness.

I decided to stop giving my business to this laundromat/cleaners for a couple of reasons. The…read morefirst time I dropped off some clothing items for dry cleaning (jeans, shorts) I was given a one-week turnaround time. There was no special care required for the jeans other than a request for laundry. It was not during any holiday or shutdown time. How ridiculous!!! Secondly, the laundromat is primarily frequented by minorities which is why I think the owner isn't concerned with repairing so many of the machines that have been unoperable for several months. After frequencing the facility for nearly a year and still seeing the same washers and dryers out of order, I inquired with the manager on duty as to why the machines weren't repaired timely which would speed up the wait time during peak hours? The woman became offensive and lied and stated that one washer cost $50,000 to repair. Now, we all know that is not true and most laundromat facilities rent the machines and there are service agreements in place for repairs. As well, I usually frequent the laundromat at night and the floors and machines are not always clean, despite staff being present but usually in the office with the door closed and on the phone on personal phone calls. The onsite manager was so offended by my timely repair question that she became unruly and unprofessional and then talked about my inquiry to a hispanic employee who decided to pick up the unprofessionalism and challenge me also. At the end of the day, my money matters and I choose to spend it where I receive good customer service and feel valued as a customer.

The lady who manages the place is incredibly helpful and kind. As a first-time user of such a…read morefacility, I required a lot of assistance, and she was there for me every step of the way. I can't express my gratitude enough. May God bless you. The place was spotlessly clean, and the waiting area was incredibly comfortable.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

Large machines. Very few ever "out of order." Nice staff. I enjoy meeting people, so there is…read morealways somebody with whom to chat. They could use more chairs, but I can always bring my own canvas chair.

Love the extra large washers for King size bedspread and quilts. People that work there are nice.read more

TLDR: they will SHRINK your cashmere and wool…read more I am livid. Prior to moving out of state, I had my two favorite cashmere sweaters dry cleaned here. I then packed them up and moved. I recently unpacked and tried them on. THEY BOTH SHRANK SIGNIFICANTLY!!! It's literally as if someone washed them in hot water and stuck them in a dryer. The fabric is tight and felted and shrunken. I am so upset because now I no longer live nearby, otherwise I would go there myself and complain. Now all I can do is warn others here on Yelp. If you like your clothes, GO ELSEWHERE! If you are hoping to pass your adult sized clothes on to a toddler, try this place out.

My poor experience here began with my interaction with the the lady working there. I tried to…read moreclarify the cost of white physician coats versus regular winter coats. She was rude and condescending. I needed some of these clothes cleaned ASAP before heading out of town in a few days so I still handed over my items.... I pointed out two stains on a white blouse - a small blank ink stain and some tan makeup on the neck. When I returned the stains were still there.... unfortunately I had to leave town for an interview that day and couldn't wear the shirt. When I got back to Chapel Hill, I took my shirt to the Perfect Image Cleaners on Farrington road and... voilà the stains disappeared! Sadly, my items were not appropriately cleaned here. Very disappointed that I cannot trust this cleaner, because I live walking distance. They also told me that they do not offer next day pick up FYI.

Clean and well lit laundromat with a helpful attendant. We are visiting from out of town and…read morestopped by to get our cloths washed before we head out. Change and soap vending machines available so bring your cloths and get them fresh and clean.

Really clean and nice laundromat. Our washer and dryer weren't able to be installed on time so I…read morehad to bring clothes here but I was really excited that they had a wash and fold service so I could get other errands and work done while my laundry was being completed. The owner was training new staff when I arrived and he seemed to really care about the staff, the customers, and the training process was pretty thorough from the little bit I saw which is nice to know that the owner takes care to train staff thoroughly

Plenty of machines. Just fyi I don't frequent wet often we were waiting on our washer/dryer to be…read moredelivered. But download the app and also realize on dryers you have to do about 4 cycles depending on content and load.

Came here to clean an item that my home washer couldn't accommodate. This place is brightly lit and…read morehas tons of washers. I think this place could be cleaner on the inside. Also, I went to the service window to ask a question and there was a guy and an older lady inside. The old guy made eye contact but took him a few minutes to figure out if he wanted to speak with me. Kind of odd.

Terrific service and friendly staff. Everything done well and in a timely manner. They also do…read moreminor alterations.

I've been going to Elegance Cleaners 4 years. They do an amazing job on shirts, alterations and…read moreoverall cleaning.

Great dry cleaners! Quality service at a good price!…read moreThe best! I have been going to Chapel Hill Dry Cleaners for about 40 years, first when I was a UNC Student, UNC employee and now since retirement! One cannot go wrong with this dry cleaning service! Excellent dry cleaning, courteous and good prices. Take all your dry cleaning services here and you will be happy, glad you did!

The owner is phenomenal and such a kind, wonderful woman. She has-- on numerous occasions-- saved…read moreme by getting garments cleaned with impeccable turn around time. Today, I purchased a dress from Uniquities down the street for a discounted price due to a missing button. I took the dress in and within 3 minutes, the button was replaced at no charge, despite my repeated attempts to pay her. A lovely chapel hill institution that deserves to be cherished for years to come!